Master Buick GMC

Quick, easy, no hassles. Was in the need for a new car. Was greeted by a salesperson while walking the lot. He was very knowledgeable of the products and made me comfortable w Was in the need for a new car. Was greeted by a salesperson while walking the lot. He was very knowledgeable of the products and made me comfortable while reviewing my options. After picking the car the sale moved quick smooth and easy. More

Not friendly I will not go back. When I arrived for the part to be installed my husband and I waited for someone to come out and assist us. David was right inside, I will not go back. When I arrived for the part to be installed my husband and I waited for someone to come out and assist us. David was right inside, I saw him at the counter, he came out never spoke and walked over to a car that had been parked earlier waiting for service. He should have acknowledged us no one else was around. Someone else had to go back inside and tell him. We arrived at approx. 10 30 for the 10 45 appointment More

Very easy, convenient and pleasant. They got me in and out in under a week for a big job that was done on my car. It was very fast, and they were willing to work with me on the price. They got me in and out in under a week for a big job that was done on my car. It was very fast, and they were willing to work with me on the price. More

Excellent Service Department I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up thei I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up their work to be sure that they have completed the job properly and efficiently. I have always taken my GMC to the dealership to be serviced, but since moving to the Augusta area I have had exceptional experiences with the local GMC service department. I don't know much about servicing cars and don't have family locally to give their input, but Mr. David treated my car not only like it was his, but more importantly like it was his daughter's car. I will continue bringing my car back here for any service or maintenance because I know I will be safe in my vehicle on the road and I know I will get an honest evaluation. Thank you for being my new "home" GMC dealership! More

They go above and beyond! The dealership goes above and beyond to make sure my expectations are met. From signing up for an appointment on the app to speeding check in and out. The dealership goes above and beyond to make sure my expectations are met. From signing up for an appointment on the app to speeding check in and out. I've never been let down here! My sales agent, Sue, even came to check on me when I dropped of the Acadia for service. More

Very happy with the service very happy with the staff very quick delivery of our purchase. Great experience this was our first time buying a vehicle at masters and was very pleas very happy with the staff very quick delivery of our purchase. Great experience this was our first time buying a vehicle at masters and was very pleased More

Purchase and off the lot Gage worked hard at getting me what I wanted. However the wait to finance was long. They took care of me n I’m happy with the results! Recommend t Gage worked hard at getting me what I wanted. However the wait to finance was long. They took care of me n I’m happy with the results! Recommend them to everyone! More

Great experience! I appreciate the help with choosing my vehicle! Nicole and Jeff are awesome! Will recommend them to others always. Thank you for y’alls help! I appreciate the help with choosing my vehicle! Nicole and Jeff are awesome! Will recommend them to others always. Thank you for y’alls help! More

Didn’t deliver when promised Dropped car off at 9:15 for a basic oil change and tire rotation service. Was told car would be ready by noon when I made the appointment. They didnt Dropped car off at 9:15 for a basic oil change and tire rotation service. Was told car would be ready by noon when I made the appointment. They didnt have it ready until 1:00. When I arrived at 1:00, it took another 15 min to get the car. Not a good first impression for service. Had higher expectations from Master. More

Great service The tech found the issue and before he finished the service he test drove the vehicle again to be sure it was ready. I am impressed with techs and ser The tech found the issue and before he finished the service he test drove the vehicle again to be sure it was ready. I am impressed with techs and service departments that drive the vehicle to hear or feel the problem rather than just connect it to computer diagnostics. More