Master Buick GMC

Excellent service and great people This was by far the best car buying experience we have ever had. Everyone was very nice and professional. The vehicles are clearly priced and a gre This was by far the best car buying experience we have ever had. Everyone was very nice and professional. The vehicles are clearly priced and a great deal. More

Much better this time They made some repairs and my warranty covered the expenses. It was done in a timely manner, efficient. I am pleased with services. Thank you They made some repairs and my warranty covered the expenses. It was done in a timely manner, efficient. I am pleased with services. Thank you More

Excellent Your staff was knowledgeable and courteous. They were committed to providing excellent sales service. They took time to explain the features of the tr Your staff was knowledgeable and courteous. They were committed to providing excellent sales service. They took time to explain the features of the truck we were buying. The details of the cost were very clear and straight forward with no hidden costs. I will definitely recommend this dealership to family and friends. More

The "check engine coolant" light My check engine coolant light came on in my 2006 xxx. I knew it was not time to service the car, but when I took it to the shop, Mr Charles Williams a My check engine coolant light came on in my 2006 xxx. I knew it was not time to service the car, but when I took it to the shop, Mr Charles Williams assured me the service department would do everything possible to find and fix the problem. When they finished with the car, they said they don't know why the light came on. They finished filling it up, but told me to bring it back if the light came back on. I thought I could put coolant in the car myself, but the service manual said take it in. Thanks to the Service department. More

Basic Service The customer service level was pretty basic couldn't even get a complimentary wash. Long wait to even be seen with an appointment scheduled a week in The customer service level was pretty basic couldn't even get a complimentary wash. Long wait to even be seen with an appointment scheduled a week in advance. So hopefully those things will be improved upon on in the future. More

Great customer service Mr Lokey and Mr Stone were excellent to work with. Very friendly and I would recommend their services to anyone I know who’s looking for a car. Mr Lokey and Mr Stone were excellent to work with. Very friendly and I would recommend their services to anyone I know who’s looking for a car. More

Engine shuts off and Low Power The reason I gave an average review were, I know I was a drop in but I think my problem should have been diagnosed faster And after one problem were f The reason I gave an average review were, I know I was a drop in but I think my problem should have been diagnosed faster And after one problem were found, I was called with an additional finding costing a lot more money. David Truitt did a good job keeping me informed on progress of work. More

Master Service I was noticing some kind of a problem I haven’t fully identified I’ve got it into the service tech and he evaluated my explanation of the problem and I was noticing some kind of a problem I haven’t fully identified I’ve got it into the service tech and he evaluated my explanation of the problem and when his tech took it out he figured out what the problem was at that time the service guy was telling me this is going to take A while to fix so he was going to have to set me up with a loaner vehicle to get around until he could get mine back to me which he did in a timely manner and he actually got it fixed and back to me as promised on time working great More

Quick, easy, no hassles. Was in the need for a new car. Was greeted by a salesperson while walking the lot. He was very knowledgeable of the products and made me comfortable w Was in the need for a new car. Was greeted by a salesperson while walking the lot. He was very knowledgeable of the products and made me comfortable while reviewing my options. After picking the car the sale moved quick smooth and easy. More

Not friendly I will not go back. When I arrived for the part to be installed my husband and I waited for someone to come out and assist us. David was right inside, I will not go back. When I arrived for the part to be installed my husband and I waited for someone to come out and assist us. David was right inside, I saw him at the counter, he came out never spoke and walked over to a car that had been parked earlier waiting for service. He should have acknowledged us no one else was around. Someone else had to go back inside and tell him. We arrived at approx. 10 30 for the 10 45 appointment More