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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

December 01, 2018

2018 Sierra Purchase No pressure, very helpful both sales and financing. Great dealership. The salesman was very knowledgeable of the vehicle. The finance contact was eff More

by GREENCO111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Hughes, Keith Stone
Dec 03, 2018 -

Master Buick GMC responded

Thank you for writing such a great review about your experience at our dealership! It's fantastic to know that we were able to make your new 2018 Sierra purchase experience a positive one. We look forward to seeing you again in the future! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 01, 2018

Service Courteous folks, great service Why does this have to be at least 25 words? I said everything in four words, right at the top of review More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Dec 01, 2018 -

Master Buick GMC responded

Pam, thank you for taking the time to tell us you were happy with your visit and sorry about the 25 words! You said a great deal for us in just a few! Let us know if we can do anything for you. Thanks again! Kathy Hensley Master Buick GMC

November 30, 2018

2016 GMC Sierra SLT Master Buick GMC has always treated me great. I’ve purchased 2 trucks from them & will buy more in the future! Anytime there’s an issue with my truck More

by Jkgjr82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary PIleggi, David Truitt
Dec 03, 2018 -

Master Buick GMC responded

We really appreciate your wonderful feedback and your continued business with us! If you ever have additional questions or needs, please let us know! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 30, 2018

Professional and easy going I walked into the dealership looking for a Verano. Turns out, GM doesn't make those any more. Well I spoke with Andrew, who asked me what I was lookin More

by CURTISKORBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Andrew Lokey, Keith Stone
Dec 02, 2018 -

Master Buick GMC responded

Thank you for telling us your story about your purchase! We do try to keep things simple and relaxed so our customers feel at ease and we are glad you felt that! We would rather you drive the vehicle for an overnight and really experience the vehicle and know it is the right decision! We hope we will see you in the future for any of your future needs! Welcome to the Master Family! Kathy Hensley Master Buick GMC

November 29, 2018

Maintenance/ oil change, etc. Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming More

by BNEWMAN3203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, William Fanning
Nov 30, 2018 -

Master Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Master Buick GMC Augusta special. Reviews like yours help us to make sure that we're meeting the needs of our customers and I’m glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 28, 2018

Great!! The service was fast and quick. The service technician was very helpful. I was glad to pick a service department as friendly as this one. More

by LATONIAWIMBERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Nov 28, 2018 -

Master Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Master Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 28, 2018

Great service a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales pr More

by TAGRELIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Gene Baxley, Charles Williams, Steve MacDonald
Nov 29, 2018 -

Master Buick GMC responded

We appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. If there is anything automotive-related we can assist you with in the future, please let us know. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 28, 2018

Very professional and customer friendly. Took care of business in a very efficient way. Made you feel confident of the service received. Would definitely recommend and return to the business. More

by Rubiniabell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 29, 2018 -

Master Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

November 28, 2018

Very Satisfied with Master Buick GMC I have bought several vehicles, both new and used, from Master Buick GMC over the years and have always felt completed satisfied after the sale. I ha More

by Edward Gross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Keith Stone
Nov 28, 2018 -

Master Buick GMC responded

Thank you so much for your high praise of our service department! We appreciate your continued business and are honored you have chosen us as your service provider! Please don't hesitate to call us if you need anything! Kathy Hensley | Owner Master Buick GMC

November 26, 2018

Schedule maintenance oil change I was happy with the service but it took 2 hours and 45 minutes for a oil change when I had a scheduled appointment with the service department. More

by STIKE250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Nov 26, 2018 -

Master Buick GMC responded

Thank you so much for your feedback! We are continually trying to perfect our scheduling appointment system, especially around the Holidays to try to make sure our customers' time is valued. We are so sorry you had to wait and will certainly work on providing better service to you and others that may have had to wait. We hope you will give us the opportunity to provide you with better service at a future visit! Kathy Hensley Master Buick GMC

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