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Master Buick GMC
Augusta, GA
1,103 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,103 Reviews of Master Buick GMC
November 30, 2018
2016 GMC Sierra SLT Master Buick GMC has always treated me great. I’ve purchased 2 trucks from them & will buy more in the future! Anytime there’s an issue with my truck Master Buick GMC has always treated me great. I’ve purchased 2 trucks from them & will buy more in the future! Anytime there’s an issue with my truck I’m always confident it’ll be taken care of. More
by Jkgjr82
Verified CustomerEmployees Worked With
Mary PIleggi, David Truitt
November 30, 2018
Professional and easy going I walked into the dealership looking for a Verano. Turns out, GM doesn't make those any more. Well I spoke with Andrew, who asked me what I was lookin I walked into the dealership looking for a Verano. Turns out, GM doesn't make those any more. Well I spoke with Andrew, who asked me what I was looking for and showed me what was on the lot. He didn't waste my time showing me vehicles I wasn't interested in or try to convince me to buy new. The process was easy and felt very relaxed. The only sales angle I recognized was the policy of letting you test drive overnight. But hey, at least you can take the vehicle around for a bit and actually get a feel without the salesman breathing down your neck. 4 out 5 because nothing is perfect, but Master Buick does it pretty close. Even showing up last minute to initiailize and finalize a purchase, with two kids under 6, didn't change the staff's mood. More
by CURTISKORBY
Employees Worked With
Eddie Overby, Andrew Lokey, Keith Stone
November 29, 2018
Maintenance/ oil change, etc. Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming Friendly, good service!! Parts if needed available. Location on Washington Road is very convenient for customers. Employees very helpful with upcoming problems. Gave me prices on tires that I will need to get soon. More
by BNEWMAN3203
Employees Worked With
Charles Williams, William Fanning
November 28, 2018
Very Satisfied with Master Buick GMC I have bought several vehicles, both new and used, from Master Buick GMC over the years and have always felt completed satisfied after the sale. I ha I have bought several vehicles, both new and used, from Master Buick GMC over the years and have always felt completed satisfied after the sale. I have also used their service department and found no problems with what they did. I would definitely rate them top of their field. More
by Edward Gross
Employees Worked With
Eddie Overby, Keith Stone
November 28, 2018
Great!! The service was fast and quick. The service technician was very helpful. I was glad to pick a service department as friendly as this one. The service was fast and quick. The service technician was very helpful. I was glad to pick a service department as friendly as this one. More
by LATONIAWIMBERLY
Employees Worked With
Charles Williams
November 28, 2018
Great service a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales pr a very clean operation starting with sales, through the operator and service personnel. Each keeps you informed of the findings and repair or sales process. Great team and facilities. More
by TAGRELIUS
Employees Worked With
Will Schafer, Gene Baxley, Charles Williams, Steve MacDonald
November 28, 2018
Very professional and customer friendly. Took care of business in a very efficient way. Made you feel confident of the service received. Would definitely recommend and return to the business. Took care of business in a very efficient way. Made you feel confident of the service received. Would definitely recommend and return to the business. More
by Rubiniabell
Employees Worked With
David Truitt
November 26, 2018
Schedule maintenance oil change I was happy with the service but it took 2 hours and 45 minutes for a oil change when I had a scheduled appointment with the service department. I was happy with the service but it took 2 hours and 45 minutes for a oil change when I had a scheduled appointment with the service department. More
by STIKE250
Employees Worked With
Brad Gillespie
November 25, 2018
Mary was awesome. Mary made sure we had the exact truck we needed. She was understanding and not too pushy. We went in for a truck but was sold when we arrived. The tru Mary made sure we had the exact truck we needed. She was understanding and not too pushy. We went in for a truck but was sold when we arrived. The truck we wanted shortly after the price was a little too high. She found the right one after that. More
by SAMANTHAMELLOTT
Employees Worked With
Mary PIleggi
November 23, 2018
Quality service personnel and expert technicians. Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answere Auto service administration operates in a timely manner and are very courteous. The customer is always treated with respect and questions are answered on site when applicable. More
by DEBBROWN4258
Employees Worked With
Eddie Overby, Gene Baxley, David Truitt, Charles Williams, Andrew Lokey, Keith Stone
