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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

December 05, 2018

Professional They were fast, friendly, and professional. Helped anyway they could. Answered all my questions. Had my car fixed way earlier than expected. Offe More

by Impalasc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie, Porsha Cox
Dec 06, 2018 -

Master Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 05, 2018

Recall Service Simple online scheduling process, prompt greeting by service spotter, quick completion of the recall repair. Completely professional operation in ever More

by WELLSGF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 06, 2018 -

Master Buick GMC responded

Thanks for those kind comments! I'm happy to hear we were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 04, 2018

90000 mile service Mr. Truitt provided me with excellent service while away for work. He provided me with updates and information throughout the entire process via emai More

by Mr. Doyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Dec 06, 2018 -

Master Buick GMC responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from David Truitt is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 03, 2018

Scheduled Service Visit Saturday morning service is 1st come 1st serve at masters GMC. I was 1st in line and 1st out the door. Great service and great personnel to work with. More

by UncleBud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Charles Williams
Dec 04, 2018 -

Master Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 03, 2018

Always top notch Charles Williams always gets me checked in fast. Very nice, always treated with respect. Car is always done on time and completed the right way each More

by MJONES39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Roberts, Charles Williams, William Fanning
Dec 04, 2018 -

Master Buick GMC responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Master Buick GMC. Come back and see us any time! Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 02, 2018

Another good experience Great people to work with. I have purchased at least fifteen vehicles at Master over the years and have always been treated like a valued customer. More

by STEVENMORRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Bernard Hughes, Keith Stone
Dec 03, 2018 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Steven. We appreciate building long term customer relationships and we truly value your business. Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 01, 2018

Highly recommend service dept Thanks to Charles for going the extra mile (1 1/2hrs on the phone with our extended warranty service)...and for making sure everything was fixed in a More

by GI Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Charles Williams
Dec 03, 2018 -

Master Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Charles and Eric to ensure we continue to provide the same level of service for all of our customers. Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 01, 2018

Fantastic car buying experience As soon as Mark learned I needed a new vehicle, he started looking for vehicles with the options I wanted. He consistently had my best interest at he More

by HSTRYBFF74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, Mark Halupa, Keith Stone
Dec 01, 2018 -

Master Buick GMC responded

Thank you for the high praise of our sales team! We are thrilled you were happy with your purchase and welcome you to our “Master Family”! We look forward to serving you for many years to come! Kathy Hensley Master Buick GMC

December 01, 2018

Great job very fast, professional and polite Great job very fast, professional and polite I need eleven more words to enter this review Go More

by Jankus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie, Porsha Cox
Dec 02, 2018 -

Master Buick GMC responded

Thank you for your review of our Service Teams! We strive to make every interaction with our friends and customers great! We look forward to seeing you again! Kathy Hensley Master Buick GMC

December 01, 2018

GMC Service Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work w More

by JMCVAY25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 03, 2018 -

Master Buick GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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