Master Buick GMC

Great selection. Helpful staff. Fast service. I have bought my last four vehicles from Master Buick GMC. They have an ever-growing selection and the most helpful staff in Augusta, GA. No one there I have bought my last four vehicles from Master Buick GMC. They have an ever-growing selection and the most helpful staff in Augusta, GA. No one there is pushy. They are patient and more than accommodating. They beat the appraisal price on my trade in over every car dealership in the area. I test drove two trucks and each time took them home and to work the next day. This, above all else, is what allowed me to select the right truck for me. Andrew Lokey was the salesperson that helped me and he found the very best deal for me. I highly recommend him and will return to him each time I need a vehicle. More

Terrible service department Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the ca Took vehicle in for air conditioner and backup camera warranty work. Held the vehicle 7 days after saying it would be a 2-3 day turnaround. Got the car back and the air worked great, however a few days later we notice issue with the backup camera every so often. I was planning to take it back then receive a call from a lady asking if I still need my part? When I asked what part she stated something to do with the backup camera. Haven’t been back I will take the car somewhere else to get the rest of this warranty work done. It will cost me $100 to take it elsewhere but it’s totally worth it. Careful when using these folks! More

Master Buick GMC Augusta, GA New car purchase It is so nice that purchasing a new car is now a pleasant experience and a teamwork experience. No haggling, stress and everything is taken care of wi It is so nice that purchasing a new car is now a pleasant experience and a teamwork experience. No haggling, stress and everything is taken care of with the customer service being prioritized. I would like to give a huge thank you to the staff especially Sue Oertle, new car sales consultant who devoted her expertise and time to my family. We are completely satisfied with this dealership, sales team and service department and will definitely recommend it to our family and friends. Well done Master Buick GMC of Augusta, GA! More

Experience counts My servicr with David was the best fast accurate diagnosis of the problems and fast quick fix .Thanks to David I have a reliable ride again .Thanks My servicr with David was the best fast accurate diagnosis of the problems and fast quick fix .Thanks to David I have a reliable ride again .Thanks from A Smith More

Wonderful experience at Master, would recommend Gene Baxley Recommend Gene Baxley as a superb salesman. He was courteous, knowledgeable, and patient. Keith in finance explained the process and offered options w Recommend Gene Baxley as a superb salesman. He was courteous, knowledgeable, and patient. Keith in finance explained the process and offered options with explanations, was courteous and helpful. More

Quality on time service. We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten We use this dealership for both of our vehicles. We haven’t used another center since 2012 when we bought our Acadia from there. We have always gotten great service and the prices are reasonable, sometimes better than places we’ve used in the past. Thanks again and we’ll see y’all soon!! More

Awesome Experience Nicole was my sales rep. & was so helpful. I brought my newborn with me and she helped accommodate all my needs during the whole experience Nicole was my sales rep. & was so helpful. I brought my newborn with me and she helped accommodate all my needs during the whole experience More

Service on 2013 GMC Terrain I had an issue with my 2013 Terrain. Charles Williams addressed the problem and explained the process that the service department would be following t I had an issue with my 2013 Terrain. Charles Williams addressed the problem and explained the process that the service department would be following to help me. He answered all questions that I had. He was professsional, courteous, friendly, and knowledgeable. I feel like he has my best interests in mind. I left the service department feeling confident that the issue with my vehicle would be resolved to my satisfaction. More

Professional They were fast, friendly, and professional. Helped anyway they could. Answered all my questions. Had my car fixed way earlier than expected. Offe They were fast, friendly, and professional. Helped anyway they could. Answered all my questions. Had my car fixed way earlier than expected. Offered to even take me someplace while waiting. Plenty to drink there and comfortable waiting area. More

Recall Service Simple online scheduling process, prompt greeting by service spotter, quick completion of the recall repair. Completely professional operation in ever Simple online scheduling process, prompt greeting by service spotter, quick completion of the recall repair. Completely professional operation in every respect. In and out in an hour. More