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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

December 17, 2018

Top Notch Top Notcha A1 Service provided my Charles and Eric. Between the both of them I felt confidence in their abilities to get er done. Great Team More

by KIMBO_HODGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric (Technician), Charles Williams
Dec 17, 2018 -

Master Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Charles & Eric. Please let us know if we can ever help you in the future. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 16, 2018

New Car Purchase Had a great buying experience at Master's Buick. Sue was a very nice person to deal with & extremely helpful on how the features work on my new Acadia More

by Darley S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
Dec 16, 2018 -

Master Buick GMC responded

Thank you so much for your kind words about your experience with us! She is wonderful and we are glad she was able to help you find your new vehicle! Please call us if we can answer any questions or concerns! Kathy Hensley Master Buick GMC

December 15, 2018

Great Sales team at Master Buick GMC Augusta, GA! Purchased two 2019 GMC Terrain vehicles from this dealership. It was a pleasure to do business with this sales team. Sue Oertle, new car consultant is More

by Retailtherapist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Nate and Tim in car detail department., Kathy Hensley, Eddie Overby, Sue Oertle, Charles Williams, Bernard Hughes
Dec 17, 2018 -

Master Buick GMC responded

Congratulations on your purchases! Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience and I’m thrilled this has been your experience for both sales and service. We look forward to working with you again! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 15, 2018

Great experience! Second car purchase from Master Buick GMC. Highly recommend for great customer experience. Roscoe, Eddie, and Keith were great. The staff were extr More

by BHOGSED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Roscoe Peace, Keith Stone
Dec 16, 2018 -

Master Buick GMC responded

Thank you for taking the time to tell us about your experience! We appreciate your business and look forward to serving you in the future! Kathy Hensley, Owner Master Buick GMC

December 15, 2018

Excellent service Great experience with quality service and a clean operation. Thank you for your professionalism. I will tell others about your work and facilities. In More

by TAGRELIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 17, 2018 -

Master Buick GMC responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 15, 2018

Great customer service and price. Sales, finance and management made sure I got what I wanted and gave us a first class customer service experience and a excellent price on the vehicle More

by FSTEWART1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Sue Oertle, Keith Stone
Dec 17, 2018 -

Master Buick GMC responded

Congratulations on your purchase! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Master Buick GMC. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 14, 2018

Very good service Charles my service rep has always been very upfront with me on what was to be done to my vehicle.Got my vehicle back to me when promised.Highly recomm More

by JUDYCOOLIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 14, 2018 -

Master Buick GMC responded

Judy, Thank you for your review of our service department! We will pass along the kind words to Charles and we look forward to seeing you again! Have a wonderful Holiday! Kathy Hensley, Owner Master Buick GMC

December 14, 2018

Nitrogen in tires, unlock screen, and help hooking up Blueto Charles was Very helpful, he had battery checked to find a dead cell. Replaced battery under warranty. Then as very busy as he was he helped me hook More

by Dkpow614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Williams
Dec 14, 2018 -

Master Buick GMC responded

Thank you so much for taking the time to tell us about your visit! Our goal is to make sure all of your questions and concerns are taken care of and we are so grateful you chose us! Please know we are here for you whenever you need us! Kathy Hensley, Owner Master Buick GMC

December 13, 2018

I was greeted when I went in. Waited a few minutes, They were nice and courteous, and they helped me find the vehicle I was looking for. I appreciate that they listened to my concerns. Very helpful, gre More

by civic1120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forget his name he deals with new vehicle financing , Eddie Overby, Gene Baxley
Dec 13, 2018 -

Master Buick GMC responded

We are thrilled you are happy with your vehicle and are grateful for your business! Please let us know if we can assist you with any questions or concerns. Kathy Hensley Master Buick GMC

December 13, 2018

Best dealership with professional staff Was very pleased with professionalism and respect shown as soon as I arrived. Sue was amazing took me from start to finish and more.Everyone I came in More

by CHAT_MAN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy, Sue Oertle, Keith Stone
Dec 13, 2018 -

Master Buick GMC responded

It was our pleasure to serve you and we appreciate your kind words and your business! As always, if you have any needs, we are all here to assist you! Your patronage has meant so much to us! Kathy Hensley Master Buick GMC

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