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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

December 22, 2018

Oil and filter change I came in for oil change and filter replacement. The assiciates were very friendly and helpful. I needed a ride home and back, and it was done in a ti More

by BETTYE415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 27, 2018 -

Master Buick GMC responded

Thank you so much for your excellent review. As a team, we are committed to quality service and we’re happy that our team was able to show you that. Thank you for your commitment and we hope to see you soon. Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 21, 2018

Great service Call last minute needing an oil change and was worked in even with there booked schedule. Great customer service! Would recommend their sales and ser More

by TA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Porsha Cox
Dec 27, 2018 -

Master Buick GMC responded

Thank you for leaving a fantastic review! We are truly dedicated to providing quality customer service in all areas of our dealership. If there's ever anything we can do for you, please come back and see us! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 20, 2018

Friendly staff, timely completion Staff Knew what I wanted and completed in a timely fashion. Always welcoming and understanding to my needs. Nice and very considerate every time I com More

by cover6969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Charles Williams, William Fanning
Dec 20, 2018 -

Master Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 20, 2018

Truck service I always take my GM products to Master for all service. A friendly and honest staff. The service is always completed in a timely manner More

by Gear guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Dec 20, 2018 -

Master Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Master Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 20, 2018

Had a very good experience when buying my truck My salesman Bill Whitten was great to work with. He went above and beyond to make sure I was aware of all the features of my truck. He stood behind ev More

by Dan C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Frank Ward, Bill Whitten
Dec 21, 2018 -

Master Buick GMC responded

Dan - We would like to thank you for your review regarding your recent buying experience with us. We recognize that this is your third vehicle purchase from Bill and Master Buick GMC and wanted to say "Thank you". We do appreciate your business and look forward to assisting you with all your future vehicle needs. Enjoy your new truck! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 19, 2018

Oil change Had a appointment at 8am met promptly at 8 had oil change and tire rotation, and ckd routine maintenance, got out at 9:30 no bad I guess - nice waitin More

by B.ROUNTREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 20, 2018 -

Master Buick GMC responded

Thanks for the positive feedback. I am happy to hear that everything went well for you. Please feel free to call or stop by if there is anything else we can do to help you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 19, 2018

Great Service Everyone was professional and very helpful. I recommend everyone buy from Master. I drive two vehicles from them. First class operation that has he More

by Adam1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Frank Ward, David Truitt, Phillip Towns
Dec 20, 2018 -

Master Buick GMC responded

Adam - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 18, 2018

Absolute pleasure. Sometimes you don’t really appreciate how important it is to have a representative just “handle” a problem. But that’s exactly what I got!! Kudos to t More

by Alan1257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Kemp
Dec 18, 2018 -

Master Buick GMC responded

Thank you for sharing your feedback with us, Alan. Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Al and to the rest of the team to assure we continue to provide the same level of service for all of our customers. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 17, 2018

Another Great Experience! Again, the buying process was seamless and stress free. I selected the vehicle that I wanted, Master GMC valued my trade and presented me an offer. More

by Major Sports Augusta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Finance, Eddie Overby, Bill Whitten
Dec 17, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

December 17, 2018

Mileage Service As always, Mr. Charles and the Service Team did an outstanding job. He and the Team always go above and beyond in Customer Service. Keep up the great More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Dec 17, 2018 -

Master Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Charles assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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