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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

January 06, 2019

Great salesman and service manager Can’t say enough great things about gene Baxley and Phillip Towns. Outstanding employees. A great asset to Master GMC. we has a wonderful experience. More

by VCK.ROBERTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip , Gene Baxley, Keith Stone
Jan 07, 2019 -

Master Buick GMC responded

We are pleased to hear that you had an excellent experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 05, 2019

Seatbelt recall and front license plate holder installed. Staff was not really interested and just seemed like they were just going through the motion of their jobs. Otherwise, service was good to go. More

by Tronie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jan 07, 2019 -

Master Buick GMC responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don’t hesitate to contact me directly if you’d like to discuss them in greater detail. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 04, 2019

Thank Thanks and I am satisfied and worth the wait and good service for worth the wait and I am so happy about my vehicle and I am going to enjoy my ride an More

by agaila22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley
Jan 07, 2019 -

Master Buick GMC responded

Thank you so much for this excellent feedback! Our team is grateful to hear your kind words. Our goal is to have happy and satisfied customers and to make each experience enjoyable and hassle free. We appreciate your business and we hope to work with you again. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 04, 2019

Very pleasant We wasn't easy customers to deal with we keep changing our minds and they was very patient with us. We complete a deal and was very pleased with the More

by NICKYHOWELL75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Bo Starke, Bernard Hughes
Jan 07, 2019 -

Master Buick GMC responded

I'm so pleased that you car buying process with us was a pleasant one. We appreciate your business and hope your enjoying your new car! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 03, 2019

Great Experience Both Eddie Overby and Gene Baxley were very nice, friendly and not pushy. They took the time to help me find just the right GMC for me. Thank you, More

by Happy GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley
Jan 04, 2019 -

Master Buick GMC responded

Thank you for your business and this review. Congratulations on your new GMC! I am happy to hear Eddie and Gene were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 03, 2019

Great customer service and excellent sales staff Great sales staff and customer service. Great price on new GMC Sierra and also gave a great price on the GMC Sierra that I traded in. Sales staff was More

by Chet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley, Keith Stone
Jan 04, 2019 -

Master Buick GMC responded

Congratulations on your new GMC Sierra, Chet! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Master Buick GMC. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 03, 2019

Easy and Painless! Dealership & personnel were so easy to work with. I was in a crunch and had made a deposit on another vehicle at a different dealership and needed ans More

by J.Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Hensley, Wade Hooker, Mary PIleggi, Keith Stone
Jan 04, 2019 -

Master Buick GMC responded

Thank you very much for taking your time to leave us a great review! Congratulations on your truck! We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 02, 2019

Quality service Do a good job of getting my vehicle serviced in a timely manner. Everybody was very nice and helpful. I will continue to take my vehicle here More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jan 03, 2019 -

Master Buick GMC responded

Thanks for this great review, Brian! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 02, 2019

Great experience! Charles was super nice and helpful. Thanks Masters for the easy stress free experience. Bo is a friendly and knowledgeable sale associate. Will be doi More

by Sookis1747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Bo Starke
Jan 03, 2019 -

Master Buick GMC responded

Thank you very much for taking your time to leave us a great review. I’m glad that Charles and Bo were able to provide you with such a great experience. Feel free to stop in again and please let us know if you need anything! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 01, 2019

Terrible service Worst service ever! Ate in my car and left trash behind. No call back from David from warranty company after they called him 3 times. More

by AMPRICE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Truitt
Jan 01, 2019 -

Master Buick GMC responded

We take our customers concerns seriously and will research your experience as it is out of our character for our service team. We are extremely sorry for the inconvenience we caused you and thank you for taking the time to let us know what happened. Kathy Hensley Owner Master Buick GMC

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