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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

January 10, 2019

Best buying experience ever Eddie and Rosco were very helpful and did everything possible to make our car buying experience easy and quick. Keith was very helpful and worked qui More

by SWREEVES193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Roscoe Peace, Keith Stone
Jan 10, 2019 -

Master Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eddie, Rosco & Keith were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 09, 2019

Excellent Service We are always greeted with a smile, no matter how busy you are. Fast, dependable service. Our normal Tech (Brad) was out sick. David stepped right in More

by NCSTOWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jan 10, 2019 -

Master Buick GMC responded

Thank you for your wonderful feedback. At Master Buick GMC, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 08, 2019

GREAT SERVICE DURING AND AFTER THE SALE. We just purchases a used GMC pick up and a Buick Enclave from this dealership. These makes the 5th purchase from this dealership and we have always r More

by bruce1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Hooker, Keith Stone, Gage Welch
Jan 08, 2019 -

Master Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 08, 2019

Great experience They were extremely helpful with me being a first time buyer. Really looked out for my well being. And definitely made sure that my experience was mor More

by DREW.KILPATRICK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Welch
Jan 09, 2019 -

Master Buick GMC responded

It was a pleasure to read about your first buying experience working with Gage. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 08, 2019

Great experience with Al Both Al and Jeff were top notch in getting me a great deal in the car I wanted. They both provided an excellent car buying experience. More

by STRONGTOWR517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Finance, Al Kemp
Jan 09, 2019 -

Master Buick GMC responded

Strongtowr517, Al & Jeff are pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 07, 2019

Routine new car service Prompt, Professional. Courteous Appointment scheduled to fit my time frame. Waiting area clean and comfortable only missing doughnuts like the Aiken More

by audi_man96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Porsha Cox
Jan 08, 2019 -

Master Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Be well, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 07, 2019

Had adjustments from mfg's recall performed I brought my truck in to have adjustments made from a mfg's recall. The fix was prompt and everyone involved was pleasant. I was told it would take ab More

by gmc grandad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jan 08, 2019 -

Master Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Be well, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 07, 2019

Service department David was very professional and very helpful. Explained everything in detail and made the process easy. I would definitely come back if I have any oth More

by COOP_00_21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jan 08, 2019 -

Master Buick GMC responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from us. I will be sure to pass along your praises to David, and if there is anything more that we can do please come back and see us again. Take care! Be well, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 07, 2019

Oil change and tire rotation Everything went well and everyone one was helpful. Waiting area was nice and clean. People were nice as soon as I showed up until l left. More

by MWALTERS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jan 08, 2019 -

Master Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Master Buick GMC for your vehicle needs. Be well, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 07, 2019

Masters has served our family since the early eighties. Masters has been my go to vehicle dealer for purchase and service for over 30 years. They have given me fair deals and excellent service on all 6 of t More

by Coach Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Hughes
Jan 08, 2019 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Don. We appreciate building long term customer relationships and we truly value your business. Be well, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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