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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

January 26, 2019

Great Service in timely manner. Work done correctly staff courteous and listens to what customer needs. Friendly and polite. Delivery with a smile Sati More

by RKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Eddie Overby, Frank Ward, Wade Hooker, Bill Whitten, William Fanning, Phillip Towns, Bernard Hughes
Jan 28, 2019 -

Master Buick GMC responded

Thank you for stopping by to leave this incredible review. We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 26, 2019

Very helpful and professional experience. The staff was knowledgeable, friendly and Gage did a great job helping us choose a vehicle. Mr. Stone explained the financial services and was extreme More

by Kpres3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stone, Gage Welch
Jan 28, 2019 -

Master Buick GMC responded

We greatly appreciate your kind words and that you took the time to share your experience with us. We're glad your purchase went so well and we look forward to being able to assist you again in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 25, 2019

Jipped I believe that service at Pontiac Master GMC is geared to swindle the consumer. Wish they would be more honest. Not a happy customer. No thanks More

by TLGM47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Truitt
Jan 25, 2019 -

Master Buick GMC responded

We are grateful for all of our friends and customers, our goal being completely satisfied transactions with them. If you have questions about your service bill or any concerns, my brother or I will be more than happy to discuss them with you. Please call him, Will Schafer, or myself at (706)855-9400. Kathy Hensley, Owner Master Buick GMC

January 25, 2019

Purchased a new 2019 Buick Encore Sport Touring Bill Williams and Eddie Overby were great to work with. They made sure my needs were met. I hope we have a great future together. More

by JOHNSON5556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, Keith Stone
Jan 28, 2019 -

Master Buick GMC responded

Thank you so much for your feedback and congratulations on your new 2019 Buick Encore Sport Touring! We greatly appreciate the opportunity to work with you and earn your business. I’ll be sure to share your feedback with Bill and Eddie and please let us know if we can ever help you in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 25, 2019

Final an honest place to buy a car Eric Cooper was an amazing person to work with he showed us the car we original came in for was patient the whole time. We did leave to check one othe More

by leelea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stone, Eric Cooper
Jan 28, 2019 -

Master Buick GMC responded

Thanks so much for leaving us this review and sharing your experience. We are happy to hear that Eric did everything he could to make your Master Buick GMC experience a great one! Congratulations on your purchase, and we hope you will return to us with all your vehicle needs in the future! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 25, 2019

Outstanding Service Roscoe, Keith, and Eddie and the excellent service they provide are the reason we continue to purchase our vehicles from Master Buick GMC. They have r More

by Tristen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Roscoe Peace, Keith Stone
Jan 28, 2019 -

Master Buick GMC responded

Congratulations on your recent purchase! Thank you so much for the great review of your experience at our dealership and especially with Roscoe, Keith and Eddie. All of the employees appreciate your loyalty to Master Buick GMC. Please don't hesitate to reach out if we can assist you again in the future. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 24, 2019

Good service We appreciate Sue Oertle for her help in getting our appt and Charles Williams in service Dept who had our work doe. We would most certainly recommend More

by Mable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Charles Williams
Jan 25, 2019 -

Master Buick GMC responded

Thank you for sharing your feedback with us. Sue and Charles will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Thank you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 24, 2019

Professional,courteous, knowledgeable personnel. Thanks From the time we stepped out of our car were offered assistance in finding the perfect vehicle to meet our needs. We were made to feel as though we we More

by BBAR1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley
Jan 25, 2019 -

Master Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to meet your needs. At Master Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 23, 2019

Great Experience. Friendly and quick service. It would be nice if a list of items the multipoint inspection was performed on. For maintaining service records. It should More

by Ricky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Gillespie, Alyson Johns
Jan 24, 2019 -

Master Buick GMC responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don’t hesitate to contact me directly if you’d like to discuss them in greater detail. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 22, 2019

No Pressure Experience Sue and Eddie were absolutely the best sales team I've ever dealt with. Polite, knowledgeable, and very understanding of my wants and needs. Could not More

by Kevin R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Keith Stone
Jan 22, 2019 -

Master Buick GMC responded

Thank you for taking the time to leave us this feedback, Kevin. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Enjoy your new Canyon! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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