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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

February 28, 2019

10Star 10 star in all areas.Sue and Eddie gave us a great experience . 10 Stars in all ares . Would not have bought the car . We bought it because of Sue More

by BETTYLYNNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertie is excellent? We met Eddie Overby several times and he was also excellent.Sue went above and behind in every way, Sue Oertle
Mar 01, 2019 -

Master Buick GMC responded

Thank you very much for taking your time to leave us a great review. Congratulations on your purchase! I'm glad that Sue and Eddie were able to provide you with such a great experience. Feel free to stop in again and please let us know if you need anything! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 28, 2019

Good quick service. I was early for my appointment and the service was completed in a very timely manner. All employees were friendly and professional. The waiting area w More

by BVERNOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Mar 01, 2019 -

Master Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 28, 2019

2016 Yukon Denali service Charles the service rep and Philip the service manager have done everything allowed by gmc to fix my problems. Though I have been very disappointed wi More

by almondpm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annette, Charles Williams, Phillip Towns
Mar 01, 2019 -

Master Buick GMC responded

Thanks for giving us the opportunity to service your vehicle needs. I am happy that Charles, Philip, and our team was able to assist you with your repairs. Let us know if we could do anything for you in the future! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 28, 2019

Mr Hughs was great! I was very pleased. From my inquiry online to when I drove off the Lott I was impressed. I will buy my next car there as well. More

by SAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Hughes
Mar 01, 2019 -

Master Buick GMC responded

Thank you for writing about your visit with us, Sam. We appreciate you taking the time to provide us feedback about your experience. Please let us know if we can ever help you in the future. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 28, 2019

Great Service Phillip and his team took great care of my truck. After 150000 miles my 2015 2500 GMC Sierra still runs and performs like new. Very pleased with the More

by ReidH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Towns, Brooke Jennings
Mar 01, 2019 -

Master Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Philip and the rest of the team were there to provide you with such exceptional service! If there's any other vehicle need we can assist you with, please don't hesitate to let us know. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 27, 2019

Good service. I left my vehicle for service and it was taken care of in a timely manner. David Truitt explained some parts that needed to be replaced before the wo More

by M.GRIFFITH411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Feb 28, 2019 -

Master Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We appreciate your business and I will pass your feedback along to David. Drive safely. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 26, 2019

Had a great excperence buying a new canyon . Sue was a great sales person to deal with. She was helpful and kind . The Bly thing that made it not so good was bringing vehicle back to replace the More

by STEVEZEIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Brad Gillespie, Keith Stone
Feb 26, 2019 -

Master Buick GMC responded

Thank you for leaving us this review. We appreciate any and all feedback, as it helps us continue to grow and improve as a dealership. I’ll be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 25, 2019

Great experience Charles always goes above and beyond to explain everything that’s going on along with the cost associated with the repairs. He makes the experience e More

by sammonsjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Feb 25, 2019 -

Master Buick GMC responded

Thanks for your awesome review! We're very happy to hear that Charles was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 24, 2019

Very professional CustomerCare Came to Master GMC for transmission issues. Brad was very professional and very helpful in the process. Would definitely recommend seeing him if you e More

by LEEBRANDONM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Feb 25, 2019 -

Master Buick GMC responded

Thank you for sharing your feedback with us. Brad and our service team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future needs. Thank you. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 24, 2019

Excellent service by salesperson. I am completely pleased with my experience at Master Buick in purchasing a new car. Salesman Bill Whitten was very helpful. I rank my experience as More

by richardb4275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Feb 25, 2019 -

Master Buick GMC responded

Thanks for your outstanding review and congratulations on your new car! I'm very happy to hear that Bill was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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