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Master Buick GMC
Augusta, GA
1,103 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,103 Reviews of Master Buick GMC
March 03, 2019
Took All Day Long Made extra effort to get out for an early morning appt. I noticed at 3 P.M. that no one had called to say it's finished. When spoke with Charles the Made extra effort to get out for an early morning appt. I noticed at 3 P.M. that no one had called to say it's finished. When spoke with Charles the work was still being done. The result was no one was available to pick up the car. To pacify me they sent a car and driver to get me. The bill was so much bigger than I expected. More
by Driver593
Verified CustomerEmployees Worked With
Charles Williams
March 02, 2019
Fixed AC actuator Once again, I dealt with David and it was a fast, convenient, uneventful service. I'm very pleased once again. Cudos David for wonderful service Once again, I dealt with David and it was a fast, convenient, uneventful service. I'm very pleased once again. Cudos David for wonderful service More
by Dorothy J
Employees Worked With
David Truitt
March 02, 2019
Not able to fix service lane departure sensor They were unable to fix my car. Two times I sat nearly all day. They Recommended some unnecessary work. I don't know who can fix that sensor now. Un They were unable to fix my car. Two times I sat nearly all day. They Recommended some unnecessary work. I don't know who can fix that sensor now. Unhappy with experience. More
by Banks At2*
Employees Worked With
Charles Williams
March 02, 2019
Very friendly, respectful and helpful He was very patient and friendly to us. I really appreciated how he worked with us when we didnt have all of our information upfront and I was able to He was very patient and friendly to us. I really appreciated how he worked with us when we didnt have all of our information upfront and I was able to email him what he needed. We love our new Arcadia. He listened to our likes and dislikes and picked out what was best for us and the color that I love. More
by ROSE88CDM
Employees Worked With
Roscoe Peace
March 01, 2019
Fantastic Gene Baxley was excellent as always. Price on the new truck was very reasonable as was the trade price on my truck. I will be back when ready to buy a Gene Baxley was excellent as always. Price on the new truck was very reasonable as was the trade price on my truck. I will be back when ready to buy again. More
by SHEUINC
Employees Worked With
Mary PIleggi, Gene Baxley, Keith Stone
March 01, 2019
Excellent service From buying a new vehicle to bringing it in for service, I enjoyed the experience and would recommend Master GMC to anyone. They welcomed me for my fi From buying a new vehicle to bringing it in for service, I enjoyed the experience and would recommend Master GMC to anyone. They welcomed me for my first Yukon purchased in 2007 and welcomed me even more in 2018 with the purchase of another new Yukon and a used pickup. More
by DEIRDREWR1
Employees Worked With
Eddie Overby, Roscoe Peace, Gene Baxley, Steve MacDonald, Keith Stone, Porsha Cox
March 01, 2019
Oil change I have been here several times and I worked with Steve he is very professional.he keeps u updated on all your service needs.i like gmc cause of the se I have been here several times and I worked with Steve he is very professional.he keeps u updated on all your service needs.i like gmc cause of the service I receive from them.i will be takeing my car back to Steve for all my service needs.thank you steve More
by Zada1962
Employees Worked With
Steve MacDonald
March 01, 2019
Friendly, professional service I brought my vehicle by for an oil cosumption test check. The staff was attentive, professional, and courteous. The results were explained to me thoro I brought my vehicle by for an oil cosumption test check. The staff was attentive, professional, and courteous. The results were explained to me thoroughly, and in a manner that I could easily understand. All of my questions were answered to my satisfaction. More
by Wggeno
Employees Worked With
Charles Williams
February 28, 2019
Awesome Service The service was great. I recommend anyone to service with Master. The staff was friendly and professional. I will continue to service with Master. H The service was great. I recommend anyone to service with Master. The staff was friendly and professional. I will continue to service with Master. Happy Customer!! More
by Betsy1
Employees Worked With
David Truitt
February 28, 2019
Wait was HORRIBLE I had an appointment for 11am they told me to be there 10 min prior to my appointment time. I was. It took 15 min just to check me in! Once that was f I had an appointment for 11am they told me to be there 10 min prior to my appointment time. I was. It took 15 min just to check me in! Once that was finally done i asked what the wait time was going to be and they said 2 - 2 1/2 HOURS all i was getting was an oil change and tire rotation! Why make an appointment if your going to have to wait that long! I found someone to come get me so when they called to tell me my car was ready it took another 10 min to check me out! Like yall get your crap togther! More
by Ash
Employees Worked With
Steve MacDonald
