Master Buick GMC

Delivered the perfect New Enclave Sue did an outstanding job of quickly narrowing down our exact wants and needs. She found the exact car we requested and had it delivered within a we Sue did an outstanding job of quickly narrowing down our exact wants and needs. She found the exact car we requested and had it delivered within a week. More

Excellent service Andrew was very professional! Answered all my questions and offered me options! Worked with me on pricing! Was not right next to me and in my way whil Andrew was very professional! Answered all my questions and offered me options! Worked with me on pricing! Was not right next to me and in my way while I was looking but when I needed him he was very easy to get a hold of! Andrew, was the reason I bought my truck! Keep up the good work and I will buy again!! More

Great experience buying a new truck It was a great experience buying my new truck from Master GMC. The salesman was very helpful and did not try to pressure me into something I didn’t wa It was a great experience buying my new truck from Master GMC. The salesman was very helpful and did not try to pressure me into something I didn’t want. He was very knowledgeable of the inventory and was great help in making a decision. More

Crackers Intake There was a miscommunication with the extent of how badly my vehicle was damaged. I had spoke with both Eddie and Tony about possibly having to trade There was a miscommunication with the extent of how badly my vehicle was damaged. I had spoke with both Eddie and Tony about possibly having to trade in my vehicle, but luckily Brad was able to come through and really help me out. I couldn’t thank him enough! More

Service After The Sale Great service after the sale. Customer is always first. Even for factory recall or general service work. Prompt and professional. Would highly recom Great service after the sale. Customer is always first. Even for factory recall or general service work. Prompt and professional. Would highly recommend over other dealerships. More

Great communication and service Needed warranty work while visiting from out of town. They arranged for a loaner vehicle and took care of all the work 1 day quicker than expected. Da Needed warranty work while visiting from out of town. They arranged for a loaner vehicle and took care of all the work 1 day quicker than expected. David did a great job with communication and Phillip personally made sure we were satisfied with our service. Would highly recommend. More

No Follow Through We bought a 2018 GMC Acadia that was a demonstrator with 6200 miles. The hood of the car had some minor scratches that were to be touched-up/fixed. We bought a 2018 GMC Acadia that was a demonstrator with 6200 miles. The hood of the car had some minor scratches that were to be touched-up/fixed. The dealer tried to buff out the scratches, but they are visible. When this was pointed out the our salesman, we were told that he would coordinate with a body shop to complete the touch-up. As of this writing (a week later) we have not heard from our salesman although I sent two e-mails to his work address and one to the dealer with no response. Our deal was good and we are quite happy the Acadia. But the follow through was disappointing. More

Good turn around Repair required a transmission replacement. Two other places had lower price but I have had good service at Masters before plus they gave some discoun Repair required a transmission replacement. Two other places had lower price but I have had good service at Masters before plus they gave some discounts. More

Great Very Great Service and number 1 GMC, everyone at this company is nice and treat everybody with a kind heart David is a very good hard worker Very Great Service and number 1 GMC, everyone at this company is nice and treat everybody with a kind heart David is a very good hard worker More

Great service, could use some help with scheduling Always happy to bring my GMC Acadia to be serviced. They do a great job making sure I’m aware of everything that is going on and if there are any comp Always happy to bring my GMC Acadia to be serviced. They do a great job making sure I’m aware of everything that is going on and if there are any complications. My only gripe ever is that they always seem overbooked. Even when I have made an appointment, somehow I end up falling behind in the queue. Other than that, absolutely would recommend. More