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Master Buick GMC

Augusta, GA

4.8
1,102 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,102 Reviews of Master Buick GMC

September 04, 2018

oil change Good customer service, and workmanship! Alwyas willing to listen and to provide expert opinion. Very professional and reapecrful personnel (Brad, Rona More

by rogelio.a.abrahams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald (shuttle driver), Brad Gillespie
Nov 27, 2018 -

Master Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 03, 2018

Great Car Buying Experience We recently purchased our second used car from Master Buick GMC. The entire staff is wonderful and made buying a used car a great experience. They ex More

by Augustadriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Tony Goddard
Sep 11, 2018 -

Master Buick GMC responded

Thank you so much for this great praise of our sales team! We are always so please when we exceed customer's expectations! Thank you for your loyalty! We look forward to serving you well the next time! We are so grateful for your business! Kathy Hensley, Owner

September 01, 2018

Enjoyable Experience My wife and I bought a 2019 Acadia Denali and are very happy with the entire experience. They found exactly what we wanted and promptly had it on sit More

by SKIPNANCOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Sep 01, 2018 -

Master Buick GMC responded

We are so glad we were able to get exactly what you wanted and had a great experience with us! We look forward to serving you again! We appreciate your business! Kathy Hensley, Owner

September 01, 2018

Excellent experience One of the best buying experience I have ever had. The only problem is that you can only rate both representatives a 5. They deserve a higher rating. More

by SFC_LD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle
Nov 27, 2018 -

Master Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 31, 2018

Customer oriented staff Another great customer experience at Masters GMC. I dropped my truck off for routine service and Charles called me when my vehicle was ready, service More

by Wah4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Charles Williams, Phillip Towns
Nov 27, 2018 -

Master Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 30, 2018

Very professional! Great experience always. Master Buick GMC has been servicing my cars for years. Its always nice to see a friendly face with a honest update. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie, William Fanning
Nov 27, 2018 -

Master Buick GMC responded

Steve, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 29, 2018

New battery The price of the battery was 209 00 that is very overpriced..Charles and Philip are always,nice..taking them a cake tomorrow.bit I still was,not plea More

by jpcarter921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, Charles Williams, Phillip Towns
Nov 27, 2018 -

Master Buick GMC responded

We're so sorry the price was not to your liking. We appreciated the cake and will pass on the kind words to Charles and Phillip! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 29, 2018

Service department Always a pleasure; exceeds expectations. David & Philip in the Service Department are friendly & knowledgeable. I've dealt with Master GMC since More

by sbmarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Phillip Towns
Nov 27, 2018 -

Master Buick GMC responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Master Buick GMC. We can’t wait to see you for your next servicing appointment! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 28, 2018

Mr. Charles I trus my tech completely. Charles sincerely wants you to have a good experience in the he service department. He goes above and beyond to satisfy hi More

by badg_25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Whitten, Charles Williams
Aug 29, 2018 -

Master Buick GMC responded

Thank you for your kudos to our sales and service team! We truly appreciate your business and are honored to serve you each time your come in! Kathy Hensley, Owner

August 28, 2018

Service second to none Greeted promptly and my truck was serviced in a fast, thorough manner. They do their best to get you back on the road as quickly as possible while ma More

by John Bellotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Towns
Aug 29, 2018 -

Master Buick GMC responded

Our team is thrilled you had a great experience! We do want you back on the road quickly because we want you to know your time is valued! Thank you for you business! We look forward to serving you again! Kathy Hensley, Owner

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