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Master Buick GMC

Augusta, GA

4.8
1,102 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,102 Reviews of Master Buick GMC

August 21, 2018

Good communication Service writer very informative regarding resolution to the problem. Offered contact info - card with name and number. if future problems arise or if More

by beard.2010@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 27, 2018 -

Master Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 20, 2018

Great experience The dealership had a vast number of vehicles to choose from and various price ranges. Eddie Overby and Wade Howard are top notch salesman. They are e More

by MANDRBRANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Wade Howard
Aug 20, 2018 -

Master Buick GMC responded

We are thrilled you had a great experience purchasing your vehicle! Wade and Eddie are a great team! Please know we are here whenever you need us! We are so grateful for your business! Kathy Hensley, Owner

August 20, 2018

Great Experience, I'll definitely return I went in to price a car and wind up walking away with a better deal than I could have hoped for. The sales staff was extremely helpful and they reall More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Kemp, Sue Oertle, Keith Stone
Aug 21, 2018 -

Master Buick GMC responded

We are thrilled you had such a great experience with our team! Our goal is to provide you with the best service in the sales and in service too! We hope to see you in the future to take care of you! We appreciate your business! Welcome to the Master Family! Kathy Hensley, Owner

August 18, 2018

Oil change Very friendly staff and great service. Car was ready when promised. Everyone was very professional. All my questions and concerns were answered. Wait More

by mary.frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Tony Goddard
Aug 21, 2018 -

Master Buick GMC responded

Thank you so much for taking the time to review our Service Department! We are grateful for your business and look forward to serving again! Kathy Hensley, Owner

August 17, 2018

My first appointment was on time and speedy. I also like that there was no charge. David Truitt was very kind and explained what my visit would entail. I was pleasantly s More

by Lorene's Service Appts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Howard, David Truitt
Aug 18, 2018 -

Master Buick GMC responded

We are pleased that your visit went so smoothly! We look forward to serving you in the future! Thank you for your business!

August 16, 2018

They were friendly and completed the service on time. Charles was very nice when he checked me in for service. I only had to wait an hour for my service to be completed. William was friendly and helpful w More

by Bev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, William Fanning
Aug 17, 2018 -

Master Buick GMC responded

Thank you for your review! We appreciate your business! Kathy Hensley, Owner

August 16, 2018

100000 Mile Checkup Great service department. Based on other auto service center, the overall cost are price. Good transportation to/from service center. Everything discu More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, William Fanning
Aug 18, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review! We do try very hard to be competitive with other service departments in the area! We look forward to serving you in the future and thank you for your business! Kathy Hensley, Owner

August 16, 2018

Thanks Nicole! Nicole did such a great job helping us find a perfect ride for our growing family. Everything was quick, easy, and simple. They went out of their way More

by DavidNash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
Aug 17, 2018 -

Master Buick GMC responded

Thank you for taking the time to let us know how well you purchase experience went! We are so grateful for your business and look forward to serving you in the future! Kathy Hensley, Owner

August 15, 2018

Thanks for keeping my favorite car in great shop!! Whether I need a routine oil change or I am seeking answers to a mystery sound, the service department is helpful and eager to keep my favorite car in More

by Meg in Georgia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cashier Was helpful and friendly. , Charles Williams
Nov 27, 2018 -

Master Buick GMC responded

Meg, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Master Buick GMC and we look forward to your continued business! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 15, 2018

Awesome Nicole was very helpful in helping us purchase our “new to us” truck. She didn’t pressure us and made sure we were happy with our choice before signin More

by Dibert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell, Scott Marshall
Nov 27, 2018 -

Master Buick GMC responded

Congratulations on your "new to you" truck! Thank you for taking the time to write about your experience. It's great to know Nicole and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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