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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,322 Reviews

2,322 Reviews of Mac Haik Chevrolet - Service Center

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June 25, 2025

Service department is excellent. I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made More

by LANCEF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Kny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 25, 2025

Clear communication and quick service. The Service team was professional and polite. Will definitely be back. More

by JOSHUA.BARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaila Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name. Worked in service Department. Younger white guy (mid 20’s) maybe 6’ or 6’1” 180lbs. Clean shave, short brown hair. Very nice young man.
Jun 25, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 25, 2025

Excellent experience! Larry Lebeck and Brian Caldwell were very professional and patient. The Tech that worked on my truck also went above and beyond. More

by 836FIJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lebeck
Jun 25, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 25, 2025

Red Kerschner in the new car sales department made us feel like family. He made a normailly stressful transaction easy! His follow up after our purchase was awesome! Highly recommend! More

by JWEATHERLY
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon "RED" Kerschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 24, 2025

They didn’t listen to my concerns the first time I went and basically said my cas was fine. Less than a week later my car is being towed due to total brake failure. More

by MERY32
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Neisha
Jun 28, 2025 -

Mac Haik Chevrolet responded

Mery, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Antione Burks, General Sales Manager, 281-596-6230

June 23, 2025

Mark in the Service Department was amazing with helping me out! I will keep returning!! More

by christian.tottenhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kitchens
Jun 23, 2025 -

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 22, 2025

Prices were outrageous, which is why I never take my vehicle to a dealership service department. I believe quotes should be divided by absolute need and recommended. Everything mixed in altogether, whic More

by AASHY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone good
Jun 25, 2025 -

Mac Haik Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Antione Burks, General Sales Manager, 281-596-6230

June 21, 2025

The first in the town Best service And I need to say about Mr Moe Zaeid It’s the best of the best deal ever More

by GERMANYELIERALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Zayid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 21, 2025

Service coordinator did a great job of communicating and coordinating additional recommended services. These additional items all needed to be done on mileage parameters accordingly. More

by randman576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Perez
Jun 21, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 21, 2025

Service employee very nice, communicative, and friendly. Gave plenty of updates and very courteous- 10/10. More

by JESSADEVALENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan I think super young and tall
Jun 21, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director