2,322 Reviews of Mac Haik Chevrolet - Service Center
Service department is excellent. I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made sure to fight to the end to get it resolved and ensure that I was happy. More
Clear communication and quick service. The Service team was professional and polite. Will definitely be back. The Service team was professional and polite. Will definitely be back. More
Excellent experience! Larry Lebeck and Brian Caldwell were very professional and patient. The Tech that worked on my truck also went above and beyond. Larry Lebeck and Brian Caldwell were very professional and patient. The Tech that worked on my truck also went above and beyond. More
Red Kerschner in the new car sales department made us feel like family. He made a normailly stressful transaction easy! His follow up after our purchase was awesome! Highly recommend! feel like family. He made a normailly stressful transaction easy! His follow up after our purchase was awesome! Highly recommend! More
They didn’t listen to my concerns the first time I went and basically said my cas was fine. Less than a week later my car is being towed due to total brake failure. and basically said my cas was fine. Less than a week later my car is being towed due to total brake failure. More
Prices were outrageous, which is why I never take my vehicle to a dealership service department. I believe quotes should be divided by absolute need and recommended. Everything mixed in altogether, whic vehicle to a dealership service department. I believe quotes should be divided by absolute need and recommended. Everything mixed in altogether, which makes it more difficult to make a decision at the time. Part of my dissatisfaction is due to things going wrong with my truck such as transmission and AC and I’m still not finished paying for the vehicle. It was brand new and all these problems. Chevy used to really make a good product and it doesn’t seem like so anymore. I’ve been a customer of Mac Haik for over 20 something years and have bought many new and used vehicles from them. But I have only used their service department a couple of times. All employees are nice but when they are giving you a service quote for $15,000 they act like it’s a drop in the bucket. I don’t see how people fix their vehicles anymore. Hi baby, my vehicle which is why it’s so shocking that the transmission is going out and no help from Chevrolet on an inferior product. More
Service coordinator did a great job of communicating and coordinating additional recommended services. These additional items all needed to be done on mileage parameters accordingly. coordinating additional recommended services. These additional items all needed to be done on mileage parameters accordingly. More