Mac Haik Chevrolet

I have had very good experiences from the sales team to the finance team and service. I have had other new cars with warranty issues and all I ever got was we cant find the issue and they charged me for it the finance team and service. I have had other new cars with warranty issues and all I ever got was we cant find the issue and they charged me for it!! Here, they not only took the time to find the problem but they did actually fix it and did not charge me anything! That is true warranty service. I am happy with them and compared to other dealerships they truly do have superb service. Yes, the service guys need customer service training but over all this is a great dealership and I have dealt with many. None compare so far to this one. I have owned Land Rover and never was treated properly and had to pay for everything even in warranty. I have had new Mazda's and had nightmare experiences with EVERY Mazda dealership but one and the car was a lemon yet they did want to fix a thing under warranty. So this dealership is a delight to deal with. I am not thrilled my new car has warranty issues but that is not the dealerships fault, that's on the manufacturer but it is the dealership that is to fix that and they did in fact do that and it was so easy. It was a relief to deal with them. More

Mr. Bryan Lacy made our experience stress free and fun. He consistently had our best interest at mind advocating for us through the whole process. And Mac Haik Chevy by far had the best selection and the g He consistently had our best interest at mind advocating for us through the whole process. And Mac Haik Chevy by far had the best selection and the greatest deals compared to all the other Houston area dealerships. Thank you again for exceptional service from start to finish! I am loving my all new traverse and all the features. More

I have done business with this company for 30 years and they have never let me down. Recently and thankfully for the first time, I dealt with the body shop. Could not have been happier they have never let me down. Recently and thankfully for the first time, I dealt with the body shop. Could not have been happier More

Great service! I was assist with everything I was looking for ! A A A A As I was assist with everything I was looking for ! A A A A As More

So far service has been subpar. I have to go back a third time to fix an issue. The issue was not present on the first day of drop off. Basically the truck has left in worse conditi I have to go back a third time to fix an issue. The issue was not present on the first day of drop off. Basically the truck has left in worse condition than when itarrived.. no body answers the phone at service or parts(spray on bed liner quite), I have to call MULTIPLE times... 5 times in 1 hr to be exact.. More

Lane was very attentive and not pushy at all with all the suggested changes. Oil service was quick. suggested changes. Oil service was quick. More

I had a very good experience working with Edgar and the team at Mac Haik. This was my second vehicle purchase with them and both times were low stress. team at Mac Haik. This was my second vehicle purchase with them and both times were low stress. More

Jim Cox was wonderful, thorough and explained repairs needed. A trusted service advisor who prides himself on quality customer service. needed. A trusted service advisor who prides himself on quality customer service. More

Brad did an amazing job of taking care and informing me of the issues found, updated on status, and knew I needed a loaner since I'm in outside sales and found me one. Great Job Brad! Thank you! of the issues found, updated on status, and knew I needed a loaner since I'm in outside sales and found me one. Great Job Brad! Thank you! More

Everything went well, everyone was helpful and professional. IThis is the best dealership I ever worked with (I'm 66). professional. IThis is the best dealership I ever worked with (I'm 66). More