Danny Saenz

Great service for the 2nd time. I would recommend him to others.super service great place to buy a vehicle I would recommend him to others.super service great place to buy a vehicle More

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VERY hard to communicate with worst experience buying a used vehicle ever. Do not recommend. used vehicle ever. Do not recommend. More

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The dealership made it an ease of looking and buying a car. Delroy was very good at explaining to us about the car we were looking at answer all our questions also car. Delroy was very good at explaining to us about the car we were looking at answer all our questions also More

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Jessica was great. . she was easy to work with and helped when I needed it! I’ll definitely go see her again! . she was easy to work with and helped when I needed it! I’ll definitely go see her again! More

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Delroy was amazing! The Most layback salesman I ever met. It took us 3 visits to find the right vehicle and we never had the feeling that we were being rushed or mislead The Most layback salesman I ever met. It took us 3 visits to find the right vehicle and we never had the feeling that we were being rushed or mislead . Sometimes a salesman might get irritated after they've shown a couple of vehicles options to a customer and still can't land them on a car. I can tell you that we didn't feel any of that with Delroy. Even when we came on a rainy Saturday evening, Delroy was still very courteous and humble. Then, he finally landed us on a very beautiful truck. He drove all the way to Pasadena Texas to pick it up for us. My family and I are very happy with the truck and grateful for the experience. More

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Definitely recommend Jessica! I will be recommending everyone I know who’s looking to purchase a new vehicle with her. We came across Jessica, from the starters when I met h I will be recommending everyone I know who’s looking to purchase a new vehicle with her. We came across Jessica, from the starters when I met her I already knew she’s the one I want to buy a car from her energy is just amazing! Over the phone I told her exactly which one we were looking for or something similar. We got there she welcomed us with her beautiful smile! From the start we felt appreciated she had the car ready for us when we got there, we got to test drive it she mentioned to us how her family also owns a Chevrolet vehicle which made it 10x better knowing we were making the right choice purchasing this vehicle. She showed us everything the car can do she showed us including the best features and what makes it different from other Chevrolet vehicles. She made everything with ease never did we felt pressure and she always reassured us what was happening next. She made the process easy! We also met Josh H. Sales manager including finance Henry and Danny who were also very helpful during this entire process! This was my husband’s first time car purchase and everything felt right having Jessica on our side. She made us feel very special and just so extremely happy and blessed. Thank you Jessica for everything you did for us for working with us and making us feel special. You were truly God sent. You were so sweet! Energetic and very informative when it came to the car! Car shopping with you was extremely so much fun and joy! I truly loved sharing laughs with you! Definitely will recommend you to friends, family, everyone!!! We got to walk out with our 2024 Trax car perfect for our family all thanks to Jessica❤️ More

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Real customer service and clean dealership good invitatory everyone helpful Jennifer is top of the line nice and patient thanks invitatory everyone helpful Jennifer is top of the line nice and patient thanks More

by BBADCHARLIE Verified Customer Verified Customer

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I was greeted with a warm smile and taken care of by the greatest in salesperson as far as I’m concerned. I drove off the lot with my new suv and I love it. greatest in salesperson as far as I’m concerned. I drove off the lot with my new suv and I love it. More

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Mac Haik Chevrolet Houston delivered one of the worst car-buying experiences I’ve ever had. From start to finish, the process was full of misinformation, paperwork errors, and a complete lack of professi car-buying experiences I’ve ever had. From start to finish, the process was full of misinformation, paperwork errors, and a complete lack of professionalism. Alex, the salesperson, misinformed me about key vehicle features and rushed me through the process without answering my questions clearly. The buyer’s order was incorrect, and the emissions were never completed, which has caused ongoing registration issues—I still haven’t received my permanent tags. Daniel, the finance manager, was dismissive and pushed paperwork through without proper explanation. Gia, the clerk, mishandled documents, creating more delays. I tried escalating my concerns to Wayne, the sales manager, but he failed to resolve any of the issues and showed no sense of urgency or accountability. On top of that, I later discovered the vehicle lacked features I was told it had, and no one took responsibility for the miscommunication. I was left feeling ignored, misled, and completely unsupported after the sale. This dealership is unprofessional, disorganized, and lacks basic customer care. I would not recommend Mac Haik Chevrolet to anyone—avoid this place if you want a smooth, honest, and respectful car-buying experience. More

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Jessica was very personable while helping us purchase our new car. Most sales people are just very straight to the point and don’t make the time to really get to know you and your story, Jessica did the oppo new car. Most sales people are just very straight to the point and don’t make the time to really get to know you and your story, Jessica did the opposite. She was absolutely interested in learning about our family story and about us, more than just customers. I will definitely recommend Jessica and Mac Haik Chevrolet to anyone that is looking for a vehicle! Thank you :) More

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