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Lexus of Winter Park

Winter Park, FL

4.0
1,361 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,361 Reviews of Lexus of Winter Park

August 01, 2015

Lorraine Mantero Just bought a new NX 200t and Lorraine was more than helpful in choosing a Lexus that was right for me. I would definitely recommend this dealership s More

by odavids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorraine Mantero
Aug 04, 2015 -

Lexus of Winter Park responded

Thank you for taking the time to write this great survey. It is wonderful to hear that Lorraine was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

July 30, 2015

Great Experience I've always received great service at this dealership. Everyone is very professional, friendly and focused on taking care of the customer. I will de More

by lisatownsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Persaud
Aug 02, 2015 -

Lexus of Winter Park responded

Thanks for your outstanding review, Lisa! We're glad to hear that our team was friendly and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

July 29, 2015

Best service ever! Best service ever from sales to service by Jose Huertas to financial department. Definitely will recommended to my friends and return in future! D More

by InnaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Huertas
Jul 29, 2015 -

Lexus of Winter Park responded

Inna, thanks for dropping by to leave this great review! I'm so happy to hear that you received top-notch service from our staff. I hope that you are enjoying your Lexus fully and if you have any questions down the road, be sure to give us a call. We appreciate your recommendation and we look forward to working with you again! Best regards, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

July 27, 2015

Excellent buying experience! Charles Ream was professional, courteous and knowledgeable. He made my car shopping experience pleasurable and stress free. He definitely rolled out More

by Maddy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Curet, Charles Ream
Jul 28, 2015 -

Lexus of Winter Park responded

Maddy, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both stress-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Charles and Carlos will be thrilled to hear your compliments as well. We appreciate your business and let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

July 25, 2015

Best salesperson I've ever worked with! My experience with Joel when purchasing my Lexus NX 200T was an amazing one. Usually I cringe when car salesmen have assisted me in the past and usual More

by mackmo80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Bandera
Jul 28, 2015 -

Lexus of Winter Park responded

It was a pleasure to read about your recent purchase experience. Congratulations on your new Lexus NX 200T! Joel is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied customer. We appreciate your recommendation, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

July 25, 2015

Quick, easy, painless This is the second time I've visited Lexus of Orlando, but my first time purchasing a vehicle from them. I worked with Charles Ream, and he made the p More

by amwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream, Page Quintana
Jul 28, 2015 -

Lexus of Winter Park responded

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Charles and Page provided you with pleasant and well-informed car-buying experience. Enjoy your new car! We appreciate your recommendation and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Best regards, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

July 23, 2015

Excellent Support Beyond the Call Within the last 2 weeks I bought 2 cars from this dealership and I'm VERY impressed at their customer service. I've had a LEXIS for 5 years and enjoy More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Jose Huertas, Brian Hendricks
Jul 23, 2015 -

Lexus of Winter Park responded

“Steve”, We are so very pleased that you selected Lexus of Orlando for your vehicle purchases and have taken the time to post this powerful confirmation that we achieved our goal of providing you with our “World Class Service”! Thank you for attending our New Owner Welcome event we had a tremendous turn out and if you would like to see photos they are on our face book page. Team Lexus of Orlando is looking forward to delivering a quality experience each time you visit us. Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 22, 2015

Disney World of Car Lots and Dealerships The team of employees (i.e Kenny Huang, Gary Gordon, etc.) at Lexus of Orlando that contributed to my wonderful experience in purchasing a new vehicle More

by Ken Wilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gordon, Kenny Huang
Jul 24, 2015 -

Lexus of Winter Park responded

Ken, what an enjoyable review to read!  It is reassuring to know that Kenny, Garry and the rest of our team provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

July 16, 2015

Exceptional Service I recently moved to Orlando, Fl and I went in to get my car serviced. Victor went above and beyond, making sure I was constantly informed and managed More

by Oscar B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Oquendo
Jul 17, 2015 -

Lexus of Winter Park responded

Oscar, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Victor went above and beyond to help out with your vehicle needs. He takes pride in his customer service and always makes sure our customers know everything that is going on! Please come back and see us again in the future with anything else you might need. Take care! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

July 16, 2015

Great treatment It all starts with steven persaud, he knows your name as if he was an old friend. I feel his greeting and and professionalism is second to none. The s More

by Peter D boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Persaud
Jul 17, 2015 -

Lexus of Winter Park responded

Pete, thank you so much for your nice review. Our team is dedicated to provide a welcoming and friendly service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. I will share your comments with Steven and the rest of the team. We look forward to seeing you at our dealership in the future. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

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