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Lexus of Winter Park

Winter Park, FL

4.0
1,361 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,361 Reviews of Lexus of Winter Park

August 10, 2015

out of state purchase My husband and I recently purchased a vehicle from Lisa & Dion at Lexus of Orlando. We are located in Round Rock Texas but they had the car we wanted More

by Kilpatrick's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Johnson, Steve Used car manager, Dion Travieso
Aug 11, 2015 -

Lexus of Winter Park responded

Melanie, thank you so much on behalf of Lisa, Dion, Steve, and the rest of our team for the kind words. We have passed them along and they appreciate it very much. I'm thrilled that we could be of such service, and gave you the best car buying experience you ever had. That really means a lot to us to hear that. Thank you for coming in to see us, and please, is there is anything else you need, don't hesitate to let us know. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

August 09, 2015

New Lexus William my rep was excellent and kept me informed about my car. All the staff were very courteous and the facilty was very clean and comfortable. More

by Bjcone8559
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Marshall
Aug 11, 2015 -

Lexus of Winter Park responded

Thanks for your awesome review! I'm very happy to hear that William was a great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

August 08, 2015

Phenomenal Sales Experience with Charles Ream I am excited that I just leased my first Lexus--a beautiful claret mica RX 350! My salesperson was Charles Ream. He is such a genuinely thoughtful, More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream, Page Quintana
Aug 11, 2015 -

Lexus of Winter Park responded

Barbara, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Charles went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear your kind words. All of us at Lexus of Orlando await your return. Please let us know how we may be able to help next! Best, Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

August 06, 2015

Outstanding service My most enjoyable experience purchasing a car! I have owned many European cars but none have compared to my purchase with Lexus of Orlando. Maiko and More

by Neilloeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maiko Mottie, Steven Wofford
August 04, 2015

great service I have been using Lexus of Orlando for many years and it is always a good experience. I have had 3 cars that have only been serviced at Lexus of Orlan More

by duaned
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steven Persaud
Aug 06, 2015 -

Lexus of Winter Park responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last years and we look forward to the next visits! We truly thank you again and we'll see you again soon! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

August 04, 2015

Best Car Experience I came into the dealership unsure of what I wanted. I was immediately greeted by Charles, who genuinely cared about my car experience. He took the tim More

by balakhras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Aug 06, 2015 -

Lexus of Winter Park responded

Thanks for the recommendation! We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Charles was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Lexus that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

August 03, 2015

Excellent Service The 1st time we visited Lexus of Orlando we went after hours to walk the lot. Charles Ream (salesman) was also walking the lot. He approached us to More

by Grandmalin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Aug 04, 2015 -

Lexus of Winter Park responded

Congratulations on your car! We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Charles was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Lexus that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

August 02, 2015

Exceptional service as always! Thank you to Will for making my service experience comfortable and enjoyable!! I highly recommend working with Will! He kept me informed and up to dat More

by LacyP82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Marshall
Aug 04, 2015 -

Lexus of Winter Park responded

Thanks for your awesome review! I'm very happy to hear that Will was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

August 02, 2015

great personal service for buying a used car Charles Ream provided great personal service while we evaluated and eventually purchased one of their used cars (a BMW). We didn't feel pressured or u More

by ba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, his manager, Charles Ream
Aug 04, 2015 -

Lexus of Winter Park responded

Thank you for leaving this remarkable feedback! We appreciate your comments and are happy to hear that Charles was able to meet your needs. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

August 01, 2015

I expected the best...and I got it! From the moment I drove my NX into the garage until the time that I drove out again the experience was first rate. I was greeted with a smile from Wil More

by Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Tijerina
Aug 04, 2015 -

Lexus of Winter Park responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Rachel Webb | Guest Relations Director | Lexus of Orlando | 800-317-3641

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