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Lexus of Winter Park
Winter Park, FL
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1,361 Reviews of Lexus of Winter Park
out of state purchase My husband and I recently purchased a vehicle from Lisa & Dion at Lexus of Orlando. We are located in Round Rock Texas but they had the car we wanted My husband and I recently purchased a vehicle from Lisa & Dion at Lexus of Orlando. We are located in Round Rock Texas but they had the car we wanted so we arranged for it to be shipped to us. We have to say that this was one of the best car buying experiences we have ever had! Easy, fast, and to the point. Steve the Used Car Manager was wonderful as well and even called me when Lisa was off for a day. Finance team was also able to match our highly competitive Credit Union rate! I would definitely use them again which speaks volumes since we aren't in Florida! More
New Lexus William my rep was excellent and kept me informed about my car. All the staff were very courteous and the facilty was very clean and comfortable. William my rep was excellent and kept me informed about my car. All the staff were very courteous and the facilty was very clean and comfortable. More
Phenomenal Sales Experience with Charles Ream I am excited that I just leased my first Lexus--a beautiful claret mica RX 350! My salesperson was Charles Ream. He is such a genuinely thoughtful, I am excited that I just leased my first Lexus--a beautiful claret mica RX 350! My salesperson was Charles Ream. He is such a genuinely thoughtful, polite, and helpful person, and he made the whole experience as pleasurable as car shopping can be. Charles went above and beyond my expectations to inform me about the many choices in RX 350's, and then of the many features that the new vehicle I chose possesses. In addition to being extremely knowledgeable, he is also extremely patient, and was truly interested in helping me find the right car for me. He was never pushy in any way--as I have experienced with other sales people at other dealerships in the past. He even assured me that I could call him on his cell number if I had further questions about the car at any time. I will definitely tell my friends and family to request Charles when they are shopping at Lexus of Orlando. I also would like to mention that I was pleased with my experiences with Page Quintana, sales manager, and Jose in financing. They were both very professional and friendly. More
Outstanding service My most enjoyable experience purchasing a car! I have owned many European cars but none have compared to my purchase with Lexus of Orlando. Maiko and My most enjoyable experience purchasing a car! I have owned many European cars but none have compared to my purchase with Lexus of Orlando. Maiko and the manager Steve made this a pleasant experience. Thank You, Neil Loeb More
great service I have been using Lexus of Orlando for many years and it is always a good experience. I have had 3 cars that have only been serviced at Lexus of Orlan I have been using Lexus of Orlando for many years and it is always a good experience. I have had 3 cars that have only been serviced at Lexus of Orlando and will continue to use them. More
Best Car Experience I came into the dealership unsure of what I wanted. I was immediately greeted by Charles, who genuinely cared about my car experience. He took the tim I came into the dealership unsure of what I wanted. I was immediately greeted by Charles, who genuinely cared about my car experience. He took the time to explain everything to me and answered all of my questions completely. He explained the cars with great detail and made me excited about my decision. With the red bow and a personalized vehicle certificate, Charles definitely went above and beyond to make sure that I was happy when I left with my new car. I felt at home at this dealership and felt 100% comfortable with my decision to go to Lexus of Orlando. The managers and financial specialists took their time making sure everything was correct and helped me tremendously. I would recommend any car shopper to stop by this location FIRST as it is the only one that you need! More
Excellent Service The 1st time we visited Lexus of Orlando we went after hours to walk the lot. Charles Ream (salesman) was also walking the lot. He approached us to The 1st time we visited Lexus of Orlando we went after hours to walk the lot. Charles Ream (salesman) was also walking the lot. He approached us to see if we had any questions even tho it was after hours. He stayed and answered our numerous questions. We followed up with him a couple of days later. He was very welcoming. We took a test drive with him and he answered even more questions. We were on a tight time frame for purchasing as we were headed out of town. They got the new car ready for us by 11 A.M.the next morning! I highly recommend Charles Ream if you are purchasing a Lexus in Orlando! More
Exceptional service as always! Thank you to Will for making my service experience comfortable and enjoyable!! I highly recommend working with Will! He kept me informed and up to dat Thank you to Will for making my service experience comfortable and enjoyable!! I highly recommend working with Will! He kept me informed and up to date every step of the way. He is a vital part of the Lexus team and truly an asset. More
great personal service for buying a used car Charles Ream provided great personal service while we evaluated and eventually purchased one of their used cars (a BMW). We didn't feel pressured or u Charles Ream provided great personal service while we evaluated and eventually purchased one of their used cars (a BMW). We didn't feel pressured or unwelcome. My wife mentioned to me that make it so easy there... she would by there again! More
I expected the best...and I got it! From the moment I drove my NX into the garage until the time that I drove out again the experience was first rate. I was greeted with a smile from Wil From the moment I drove my NX into the garage until the time that I drove out again the experience was first rate. I was greeted with a smile from William and I left with a smile on MY face. More