Lexus of Winter Park

I'm a lifetime, Lexus customer not only because of the quality of the vehicle but also because of the stellar service I receive. My experience with Luis Jurado, was more than outstanding. He was extremely quality of the vehicle but also because of the stellar service I receive. My experience with Luis Jurado, was more than outstanding. He was extremely professional, thorough and polite. Reason for my service visit was for my 06 Is250 recall, which was a very lengthy process due to major work that needed to be done. Luis and his team of technicians did an amazing job on the vehicle. Luis did his diligence and kept me up to date with any issues regarding the vehicle. I will definitely refer this dealership for its great service and staff. Thank you, More

Luis is an excellent service consultant. Every time I need service, he is prompt and ready to help. I would highly recommend this dealership for both sales and service. The customer lounge is incredibl need service, he is prompt and ready to help. I would highly recommend this dealership for both sales and service. The customer lounge is incredible! More

Luis Jurado is always friendly and does a great job of follow up. I ask for him every time I visit for service on both of my Lexus automobiles. He knows who I am and always gets back to me in a timely man follow up. I ask for him every time I visit for service on both of my Lexus automobiles. He knows who I am and always gets back to me in a timely manner. He makes sure my cars are serviced correctly and always gives me a detailed report on what service was provided. You need people like him to make your dealership a success. Fine automobiles are a big plus, but people make the business. Thanks Luis for doing a great job and keep up the good work. Stuart De Jonge Happy customer More

I'm a lifetime, Lexus customer not only because of the quality of the vehicle but also because of the stellar service I receive. Specifically, I'd like to sing praises about Manny Camacho at Lexus of Orla quality of the vehicle but also because of the stellar service I receive. Specifically, I'd like to sing praises about Manny Camacho at Lexus of Orlando's Service Department. He has been my Sales Consultant for almost two years now. Manny is extremely professional and knowledgeable. He works hard for the customers and does it with a smile. I trust Manny with my car and also the sound advice he gives me regarding my vehicle. I know he is looking out for my best interest. It's because of his care and dedication that we've built a strong rapport. I relocated to South Florida and have dealt with the dealership there; however, I will always bring my Service business to Lexus of Orlando because of Manny and the team there. Thank you, Manny, for being such a wonderful Service Consultant. You are hands-down the BEST! More

I must say my experience at Lexus of Orlando was the quickest purchase of all our vehicles. Joel did an excellent job of showing the inventory and answering questions. A no pressure sale and even smooth quickest purchase of all our vehicles. Joel did an excellent job of showing the inventory and answering questions. A no pressure sale and even smoother transaction. More

The BEST!!! Over 5 years with Lexus of Orlando 2 cars and always Great service. they go over the top to take care of you. always Great service. they go over the top to take care of you. More

Thank you Mike for treating me with respect regardless the mileage of my car. Superior customer service. Kudos to all staff members at Lexus of Orlando. the mileage of my car. Superior customer service. Kudos to all staff members at Lexus of Orlando. More

Every time I visit Lexus of Orlando the service offered by the staff is above and beyond what is expected. They have an attention to detail which second to none. I always request C.J. as my Service advi by the staff is above and beyond what is expected. They have an attention to detail which second to none. I always request C.J. as my Service adviser; he is one of the best customer representatives I have had the pleasure of working with. He always explains in detail the repairs / services that will be preformed. C.J. sets the bar for customer service. I've had the pleasure of having him as my service rep for about 10 months and I can't imagine my experience would be any better if it was not for C.J. Kinch. Unless I move out of the Orlando area, I'll never go to anyone else for service. CJ is fantastic and I would recommend him to anyone. More

C.J. is by far the best when it comes to customer service. He explains thoroughly what is needed and is always looking out for me and my Lexus. His customer service is impecable. No words can really service. He explains thoroughly what is needed and is always looking out for me and my Lexus. His customer service is impecable. No words can really explain the experience you get from C.J. Lexus has always been known for great customer service and I continue to only use Lexus of orlando for all my service needs strictly because of him. It's truly a pleasure to have him and Lexus of orlando should be proud that they have him as an employee. More

With a Check engine light and a VSC/Trac Off light, I first called the dealership to see if there was some diagnostics I could do at home ( I read the maintenance manual first). Ismarely took my call an first called the dealership to see if there was some diagnostics I could do at home ( I read the maintenance manual first). Ismarely took my call and was very helpful. After talking to her I checked the areas she suggested (no Luck getting the warning lights out). With her extensive knowledge I was pretty sure I could drive my RX330 the 66 miles to the dealership. Ismarely has a fantastic knowledge of the Lexus and is another great asset to the Orlando Lexus family. As it turned out I did have a bad fuel cap as she suspected. Once at the delership, C.J Kinch was very helpful and explained everything to me in a way that I understood. C.J made me feel like I was home amongs family. He is truly a great asset to your company. We discussed all the findings on the condition of my RX330 and let me make an informed decision on what we needed to fix now and some very good suggestions of other areas that should be considered in the near future. The repairs to my RX330 were accomplished in a timely manner, (I waited in your great lounge area, had lunch and coffee and even visited the main show room. The service area is nicer than the main showroom. I definitely will consider having future maintenance accomplished in the Orlando Lexus dealership!!!!! Regards Dennis Graham dennisgraham11@mac.com 353-350-6084 More