Lexus of Winter Park

If you are shopping for a Lexus, ask for Rudy Meng. He is a product specialist at Lexus of Orlando and simply the best. He is great to deal with and very knowledgeable about all the Lexus products. He will m a product specialist at Lexus of Orlando and simply the best. He is great to deal with and very knowledgeable about all the Lexus products. He will make the buying experience a pleasure for you! If you own a Lexus and have it serviced at Lexus, I also recommend Steven Persaud. All the service advisors are good but from personal experience, Steven truly stands out! More

I wanted to take a moment to write this letter on behalf of Mr. Kevin Sinker, who has been my service advisor on several occasions at your dealership. Kevin is always pleasant to speak with, and goes out of of Mr. Kevin Sinker, who has been my service advisor on several occasions at your dealership. Kevin is always pleasant to speak with, and goes out of his way to provide me with top-notch service on my Lexus IS 250. Kevin is truly a valuable asset to your dealership and will keep me coming back. Thank you, Jason Trostel More

Your service department is second to none. Specifically Your service department is second to none. Specifically Steven and Howard have always gone above and beyond the call of duty. During this visit I had Your service department is second to none. Specifically Steven and Howard have always gone above and beyond the call of duty. During this visit I had an alternator replaced. I proudly own one of the most incredible cars that Lexus made, a Pebble Beach edition Sc430 which I purchased in 2006. Over the years you have always provided consistently excellent service. Not only do you provide superior quality service for my vehicle, you make me feel as if I am very important to you and your business. Always friendly, always accommodating and above all, always professional. With your assistance I will be keeping my car for a very long time. It isn't often you purchase a car and still love it every time you turn the key. As far as recommendations, any time I get the opportunity, I will always champion your company and Steven and Howard especially. Thank you, Melanie More

There is only one word to describe Jose Huertas and it is Awesome!!!! He treats me and my sc430 with the Best Care. He listens and keeps me informed, his Customer Service skills are wonderful . He truly repr Awesome!!!! He treats me and my sc430 with the Best Care. He listens and keeps me informed, his Customer Service skills are wonderful . He truly represents Lexus of Orlando in the best light. He is a asset to your company and a pleasure to work with. More

I had been looking for a 2009 Dodge Challenger online and finally found the right one at Lexus of Orlando. I live out of state so I had to fly from the airport in Chattanooga Tn., to Orlando Fl.. When I arri finally found the right one at Lexus of Orlando. I live out of state so I had to fly from the airport in Chattanooga Tn., to Orlando Fl.. When I arrived in Orlando Jorge Laucirica, Product Specialist met me at the airport and took me to the dealership. By the time we arrived at the dealership Jorge made me feel as if I was part of his family! The Showroom was beautiful as was the entire dealership! Jorge introduced me to Steve Wofford, Sales Manager. Steve, who turned out to be a great guy shook my hand as he asked me how my flight was and welcomed me to Orlando. From there we did some paperwork and as I waited to go see the finance manager, Steve and Jorge made sure I was fed all the turkey wraps, chips, cookies and soft drinks I could handle (very tasty)! Jorge then gave me a Lexus of Orlando mug and two cases of bottled water. Onto finance where I met the intelligent and beautiful Brenda Rosario who made my time in finance very painless with her friendly and informed manner! After the paperwork was done Brenda escorted me to my immaculately clean vehicle as Jorge took care of tagging my car and it was time to go to Daytona Beach for a Labor Day vacation that Steve had helped me with. I have been buying vehicles since 1973 and I can say without a doubt that Jorge, Steve and Brenda as a whole and as individuals made this the absolute best vehicle buying experience that I have ever had in my life. Tunnel Hill Ga. and Orlando Fl. maybe miles apart in distance but I would do it all over again in a New York minute! Thank you all for everything that you helped me with as well as being wonderful people at a wonderful dealership! More

From the moment I contacted Lexus of Orlando, I received great service ! I made an Internet inquiry and was contacted immediately by Chris Cortez. I was able to get pre approved for my vehicle purchase, sav great service ! I made an Internet inquiry and was contacted immediately by Chris Cortez. I was able to get pre approved for my vehicle purchase, saving me time and money in my new car search. I have been a Mercedes driver for 20 years and am used to a high level of personal service. Lexus of Orlando exceeded my expectations. Jorge my salesperson was very knowledgeable, attentive, while not being a pushy salesman. They offered a great selection of cars, and it was a simple & quick transaction. Usually the finance end of the transaction is tenuous and can go on forever, but Sheik (sales manager) made this part a easy decision with the best financing that fit my budget. Mickie in the finance dept was a great help, and paperwork was quick and painless. She also helped save me money with expert guidance on insurance, and Maitenance suggestions. My existing lease was coming to an end, and I dread the buying process so much, I had procrastinated making the rounds to have a look. I think now; why did I wait ? It was refreshing not to be treated like a number, and the buying experience was seamless. I did miss meeting Holly, the friendly face on TV, inviting me to the dealership. Thank you for making my new car buying an enjoyable one. Ford Hull More

Dominic is the best service advisor I have met in thirty years of owning luxury cars. He is the eyes into the Lexus of Orlando dealership. The picture could not be clearer. Dominic "cares." He is a pro years of owning luxury cars. He is the eyes into the Lexus of Orlando dealership. The picture could not be clearer. Dominic "cares." He is a pro in every sense of the word. He knows your specific car, he never over sells, he always provides extraordinary service. He has never been wrong in his recommendations. He always has the car fixed, maintained and ready as promised. He is an exceptional person who makes you want to return if for no other reason than just to see him. I give him the highest rating and would give more stars to him if possible. John Boaz, The Villages, Fl. More

I have worked with a number of sales people in the past and they were all good but none can compare to Manny. the guy is efficient, and know what he is doing. He understand customer needs and takes care o and they were all good but none can compare to Manny. the guy is efficient, and know what he is doing. He understand customer needs and takes care of it. More

I've been with Lexus of Orlando for a while now, and each time I ride my AWD GS350 I fall in love with it all over again; Lexus vehicles are way past excellence in my views. The main reasons that I've s each time I ride my AWD GS350 I fall in love with it all over again; Lexus vehicles are way past excellence in my views. The main reasons that I've stay with Lexus of Orlando is because of the customer services. Lexus of Orlando customer services are second to none; I've never encounter such marvelous services coming from an automobile dealerships, and it’s all because of great employee like Wayne Kerr. Mr. Wayne always the best of his ability to provide the most efficient, professional and best service that he can provide. Most of the times, this great employee of Lexus Orlando would go out of his way to make sure customers like myself gets the best services available to them. Like I've always said, its superb employees like Mr. Wayne and others that kept customers like myself keeps on coming back to Lexus of Orlando. I admires the good products, but I appreciate and acknowledge the customer services the most; Mr. Wayne in my view is one of the best, if not The Best over there at Lexus of Orlando. Many thanks to Mr. Wayne and Lexus of Orlando. More

My boyfriend and I went to Lexus of Orlando to initially inquire about a used Lexus ES. Jorge Laucirica, met us in the parking lot as soon as we arrived. Seconds after meeting him, we knew we wanted to purc inquire about a used Lexus ES. Jorge Laucirica, met us in the parking lot as soon as we arrived. Seconds after meeting him, we knew we wanted to purchase a vehicle from Lexus of Orlando for many reasons. Not only was Jorge very knowledgeable about my vehicle of choice, but he was also very welcoming and friendly, almost as if we had known him for a long time. I was deciding between purchasing an Acura or a Lexus, but after a fun-filled test drive, a relaxed, stress free environment, and a very professional yet comical product specialist, we purchased a 2009 Lexus ES 350. I would highly recommend Lexus of Orlando to anyone. Thank you for a great experience and helping me fulfill one of my dreams, which is own a Lexus. Kathleen Fernandez More