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Lexus of Winter Park

Winter Park, FL

4.0
1,359 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,359 Reviews of Lexus of Winter Park

November 05, 2013

After visiting several dealerships my Daughter and I made Lexus of Orlando our last stop of the day and we are glad we did... We were greeted by Jorge Laucirica who greeted us with a pleasant smile. After ex More

by kngshs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Nov 06, 2013 -

Lexus of Winter Park responded

At Lexus of Orlando, we all understand the frustration that may be associated with purchasing a new car but we know with a little effort on our end - it doesn't have to be that way! We strive on providing "World Class Service" to each and every customer that enters our doors. It is encouraging to know you found relief while working with Jorge. He is a true asset to our sales team and it does not surprise me he was willing to go above and beyond for you to make sure your daughter found the perfect vehicle. Congratulations on your new vehicle and on becoming part of the Lexus of Orlando family! We appreciate you allowing us to earn your business and look forward to seeing you and your recommendations in the future. Until we see you next time, like and follow us on Facebook and Twitter to stay connected! Our fans receive special access to coupons and dealership updates. Take care and drive safely! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

November 05, 2013

Rod did a great job! Very friendly and very helpful. My 2006 RX drives like NEW. Rod is a class act and a total winner!!! Thanks! More

by jcourten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Harding
Nov 06, 2013 -

Lexus of Winter Park responded

On behalf of Lexus of Orlando, I would like to congratulate you on the purchase of you 2006 Lexus RX. Thanks for the 5-star review! We always enjoy hearing back from happy customers and your feedback is beneficial to our team. It's great to know you had a pleasurable experience at our dealership with the help of Rod. I will be sure to pass along your praises! Should you have any further questions or concerns, feel free to contact any one of us here at Lexus of Orlando. In the mean time, follow us on Twitter and Facebook for dealership specials. All the Best, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

November 04, 2013

I have a 2005 Lexus, it has been serviced exclusively by Lexus Orlando. My car has 150,000+ miles, and thanks to the high quality maintenance, the diligence, knowledge, and patience of Lyndon Walsh, my car More

by KimDaugherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Walsh
Nov 05, 2013 -

Lexus of Winter Park responded

Kim, what an encouraging review to read! We certainly appreciate the opportunity to have earned your business. Thank you for keeping an open-mind while working with all of us at Lexus of Orlando, especially Lyndon. Our highly-trained service department is eager to help, patient and determined to find a solution to every car that enters our dealership. Safety is a primary concern and it is imperative our Service Technicians perform full inspections to keep your car running in the best condition possible! It is Lyndon's character and product knowledge that truly make him an asset to our team. I will be sure to pass along your praises. All of us look forward to the next time we may have the pleasure of working with you. Please keep in touch by liking and following us on Facebook and Twitter. Our fans receive access to exclusive dealership updates and service specials! Sincerely, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

November 03, 2013

Once again I must commend Mr. Davies for his excellent service. I believe, based on my experiences with hime, he is an asset to Lexus of Orlando. This is my third Lexus, which I just purchased today, More

by Pwb1652
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John (J.D.) Davies
Nov 04, 2013 -

Lexus of Winter Park responded

Prall, we value your continued business and this 5-star review. Reviews like yours let our team know we are on the right track. Our highly-trained sales team is eager to help, patient and determined to find the best car that fits your lifestyle based on your wants and needs. It is J.D's character and product knowledge that truly make him an asset to our team. I'm glad you had the pleasure of working with him for the third time and that he has continued to be helpful during your time spent at with us at Lexus of Orlando. I will be sure to pass along your praises to him. All of us look forward to the next time we may have the pleasure of working with you. Please keep in touch by liking and following us on Facebook and Twitter. Our fans receive access to exclusive dealership updates and service specials! All the Best, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

October 31, 2013

Customer service is number one for a business. By far this Lexus dealership is outstanding. I am an hour away from this dealership. I have a SC430 & absolutely love this car. Jose Huertas & George the More

by Octcr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Manager of Detail Dept, Jose Huertas
Nov 01, 2013 -

Lexus of Winter Park responded

Thank you for taking the time to review us! We are very proud of our team for providing such excellent service, and it is rewarding to hear when they do an excellent job. The Lexus SC430 is a great car, and we hope you’re enjoying it so far. Jose and George are great assets to our team. We are happy to hear your experience was positive and we look forward to servicing your car in the future. Don’t forget to connect with us on Facebook and Twitter for deals and news. Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

October 25, 2013

Just picked up my car from being services....105,000 mile service, shining and a full tank of gas....YEP, I am RAVING about Lexus of Orlando AGAIN!!! I love that place!!! I have had all of the mainstream lux More

by vbrandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Tijerina
Oct 25, 2013 -

Lexus of Winter Park responded

On behalf of Team Lexus of Orlando, we are so pleased to know that your experience at our Service Facility was so positive and you have received our "World Class Service!" We value your comments and sincerely appreciate your long-term patronage with us! Your feed back has been provided to your Service Advisor, Mr. William Tijerina, and the Service Team. Thank you and we look forward to your future visits! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

October 13, 2013

I could not have been more impressed with the outstanding service and professional work that I received this past week from service technician, Dominic Crocetta! My daughter and I both brought our Lexuses in More

by Siefker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta
Oct 14, 2013 -

Lexus of Winter Park responded

We are humbled by your praises! Thank you for the 5-star review and putting your trust in Lexus of Orlando. We truly care for each and every one of our customers; they are additions to our family! We strive to provide excellent "World Class Service" and that includes friendly and honest approaches. Dominic is an exemplary member of our team and will be happy to hear you speak so highly of him! It was a pleasure to have been able to do business with you and we anticipate the next opportunity! Until we have the pleasure, stay connected by liking and following us on Facebook and Twitter! You’ll find exclusive dealership specials and updates. All the Best, Rachel H. Webb Guest Relations Director 800.317.3641 Lexus of Orlando

October 12, 2013

This is my third Lexus. Needless to say I am very satisfied. Chris Stua has been my salesman twice and is extremely courteous and knowledgable. More

by lilabqm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2013 -

Lexus of Winter Park responded

Thank you for leaving us such an encouraging review! I am pleased to hear you had a great experience at our dealership and our sales team, especially Chris, was so helpful! We are always humbled to hear back from our valued customers and we thank you for the 5-star rating. Enjoy your Lexus and we hope to see you again soon. If there is anything you need in the future, we hope you'll think of all of us at Lexus of Orlando. You can also like and follow us on Facebook and Twitter to keep in touch and check out our special service coupons. Thanks again, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641

October 09, 2013

Wow! Just got off the phone with Fred a sales manager here. Was told to never call back and bug "his" sales people! What kind of sales manager says that?! All I wanted was to inquire on buying a used GX More

by yurashichka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred, Adrian Velasques
October 05, 2013

I showe up without an appointment and Mr.Sinker professionally took care of me an made me feel like a guest in his home. He was always smiling and showed great enthusiasm. He told me it would take More

by Sc400man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sinker
Oct 07, 2013 -

Lexus of Winter Park responded

"On behalf of everyone here at Lexus of Orlando I would like to extend my gratitude to you for taking the time to share these reflections on your recent experience with us. We are thrilled to have been able to provide you with the ""world class service"" standard that we hold ourselves to. Kevin will be delighted to hear of your kind words and continued loyalty. If there is anything more we can do to be of service please don't hesitate to contact us. We are glad to help! Warm regards, Rachel H. Webb Guest Relations Director 800.317.3641 Lexus of Orlando"

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