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Lexus of Winter Park
Winter Park, FL
1,361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,361 Reviews of Lexus of Winter Park
August 06, 2014
Overall awesome experience Brought our car in for some warranty service. William is our regular service advisor and he is always prompt, courteous, and extremely helpful. He is Brought our car in for some warranty service. William is our regular service advisor and he is always prompt, courteous, and extremely helpful. He is honest and keeps you informed of the status of your repair. We wouldn't trust our cars to anyone else but William and Lexus of Orlando. Thank you! More
by IrwineL
Employees Worked With
William Tijerina
August 05, 2014
Purchase and maintenance of my vehicles. Giving credit Wayne Kerr is one of my favorites. Takes time to help you and is always friendly and helpful. Justin smith sold me this last car and still has ti Wayne Kerr is one of my favorites. Takes time to help you and is always friendly and helpful. Justin smith sold me this last car and still has time to visit when I come in. Kudos to both of them. More
by joyce.parksgossett
Employees Worked With
Justin smith, Wayne Kerr
August 01, 2014
Lyndon Walsh is the reason we love Lexus of Orlando I have a 2004 Lexus and have used Lexus of Orlando for all my service needs. A quick call to Lyndon is the first step in being well taken care of when I have a 2004 Lexus and have used Lexus of Orlando for all my service needs. A quick call to Lyndon is the first step in being well taken care of when my car has service issues. Lyndon is prompt, well informed, friendly, has a great sense of humor and is on top of everything. He is the reason we have confidence with this dealership. He helps with little things [like getting my CD player unstuck] and gives clear reassurance that all will go well with the car repairs. It feels good to know there is someone we trust for our car needs...As for Lexus of Orlando the overall experience is fantastic, from the loaner car to the Lexus cafe with Starbucks capuccino coffee and Einstein bagels, as well as the spotless restrooms. I had an opportunity to see the service repair area and the cleanliness of the area blew me away. Everyone in general is polite and very helpful. You make a stressful experience so much easier to deal with! Thanks again to everyone at Lexus of Orlando. More
by elaine31347
Employees Worked With
Lyndon Walsh
August 01, 2014
Just a quick note to express to you our wonderful experience We came all the way from Lake City to go to Universal Studio and end up buying SUV because of your amazing sales representative and yes,we just purcha We came all the way from Lake City to go to Universal Studio and end up buying SUV because of your amazing sales representative and yes,we just purchased a GX 460 last week and we were very much surprise with the sales representative for great service and professionalism that went far beyond the ordinary. Awesome sales representative, very knowledgeable and if I had to give him a grade on performance it would be A+++. Jorge went above and beyond our expectations. I never felt pressured, hurried, or like it was just another sale. He made our purchase very smooth. it was the best vehicle purchase experience I have ever had. Hats off to Lexus of Orlando!!! Jorge job well done and we're completely surprised...I will certainly recommend Lexus of Orlando to my friends and family and to see Jorge. It's worth driving long diastase. GREAT JOB!!!!!!! More
by rd252cm
Employees Worked With
Jorge Laucirica
July 31, 2014
You cannot do better. I was in need of a new car, but having just moved to the Orlando area I had no clue to where to turn to find an honest dealer. After having a couple o I was in need of a new car, but having just moved to the Orlando area I had no clue to where to turn to find an honest dealer. After having a couple of very unpleasant experiences with other car sellers, I had the good fortune to do business with Mr. Laucirica Mr. Laucirica was friendly, answered any and all questions that I had about my vehicle, and never put pressure on me. He went far out of his way to help me. I could only come into the dealership later in the day due to my work schedule, and Mr. Laucirica stayed past closing to make sure that everything went smoothly for me. I cannot say enough about him and the service that he gave me. If you are in the market for a car, you cannot do better than Mr. Laucirica and the rest of the professionals at Lexis of Orlando. More
by Paul_McL
Employees Worked With
Jorge Laucirica
July 29, 2014
Jorge Laucirica / My New Car Jorge was wonderful and very attentive, he went out of his way to be helpful and was very friendly. He answered all my questions, he made test drivin Jorge was wonderful and very attentive, he went out of his way to be helpful and was very friendly. He answered all my questions, he made test driving and purchsing my vehicle very easy and less stressful, as looking for a vehcile is the least most interesting thing for me to do. I felt he went above and beyond to help me. I am leasing a 2014 IS-250 and Jorge made the experience very pleasant, I would absolutely come back and see Jorge for my next vehicle, he was a wonderful salesman. QUDOS to Jorge, he was great!!! Omar was wonderful too, we have purchased vehicles in the past from Omar and he is always a pleasure to work with. Omar always gives us the best deal possible that works for us, thank you Omar you were great!!! Thank you!!! More
by bjlandry1015
Employees Worked With
Omar Mohamed, Jorge Laucirica
July 26, 2014
Unethical behavior They are unethical behavior . I went lexus of Orlando to have a test drive on 2013 is 250 yesterday, after that I went to talk with Fr, manager, he i They are unethical behavior . I went lexus of Orlando to have a test drive on 2013 is 250 yesterday, after that I went to talk with Fr, manager, he insisted me there is no room for negotiation. I walked away b/c I really didn't like the color much . When I were on my way back to home. A sales man called me & said such $$$ which is lower ( this price was later reflected on website) but I told him I want this $$$. He said he will speak w his manager and call me back tomorrow . This morning after texting and talking on the phone, he said his GSM accepted the price I wanted. I told him I will be there around 2 b/c I need to speak w my bank re loan rate. When I were on the phone w the bank. He called me & asked when I could come b/c there was someone look on the car. I told him I am on the phone w my bank and keep the car for me. I called him back in 10 mins or so & tell him I will be there in 30 mins. While I were driving, he called me and said they sold. This shocked me!!! Is this the way Lexus of Orlando treat customers? Is this called "Elite of Lexus". I think you just buy this award like the way you are doing business, if someone comes in and offer you more $$$ then you will break the deal you had with someone . Because of $$$, you can do whatever you want and fail to keep your words with customers. This is like a flea market environment This is a shame of you. May I suggest : You, managers of Orlando of Lexus, need to go back school to learn what you called "Elite of Lexus"b/c you are uneducated. More
by Un
Employees Worked With
Fr
July 25, 2014
Thank You!! Mr. Ellis is always helpful, knowledgeable, patient and provides exemplary customer service. He answers my questions without hesitation and with conf Mr. Ellis is always helpful, knowledgeable, patient and provides exemplary customer service. He answers my questions without hesitation and with confidence. I know that my car is in great hands when I leave it with the service department. THANK YOU for your excellent customer service!! More
by tihuana
July 24, 2014
Could not have been better!!!!! Jorge, our salesman, did a wonderful job of explaining all the details of the 2004 Lexus IS-300, that WE chose! Jorge is a great salesman, as he doesn Jorge, our salesman, did a wonderful job of explaining all the details of the 2004 Lexus IS-300, that WE chose! Jorge is a great salesman, as he doesn't "sell" cars, he just presents the details, and let's the potential buyer "buy" the car after having sold themselves. I think that his method is what I prefer, and I believe most prospective buyers feel the same. Pushy, aggressive sales people turn me off, and I greatly appreciated Jorge's approach. If I am in the car market in the future, I will seek out my new friend Jorge! Page, also was very friendly and explained the financial details of our purchase, in plain and simple language, which we also appreciated! It seemed all the people active on the floor were pleasantly smiling, and several asked if we were being helped. I also love Holly's ads on TV!!!! More
by Radar14
Employees Worked With
Page and Mr Key? [I forgot their full names], Jorge Laucirica
July 22, 2014
My new car I went in for a used car Jorge was so friendly and very nice with my parents he made the process very easy and quick and help me get a great deal on I went in for a used car Jorge was so friendly and very nice with my parents he made the process very easy and quick and help me get a great deal on my car I will be coming back More
by Woodro
Employees Worked With
Jorge Laucirica
