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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

October 16, 2024

Very nice, friendly and efficient. Nice place in the waiting area. Daren gave me a good service. More

by yiherng wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Oct 16, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that Daren provided excellent service and that you enjoyed the waiting area. Thanks for choosing Lexus of Thousand Oaks!

October 16, 2024

Excellent service and communication. Jonathan was very congenial and helpful. I appreciated that he provided me with a loaner car while my vehicle was being serviced. I will continue to More

by LuAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 16, 2024 -

Lexus of Thousand Oaks responded

LuAnn, we're delighted to hear that Jonathan and the team at Lexus of Thousand Oaks provided you with excellent service. We look forward to assisting you again in the future!

October 16, 2024

Representative Paul was exceptionally patient and understanding given the complexity of the computer problems experienced by the entire dealership all weekend long !! His professionalism and kindnes More

by for2nato
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul / Service Agent
Oct 16, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided exceptional service despite the technical challenges at Lexus of Thousand Oaks. Your appreciation for his professionalism and kindness means a lot to us. Thank you for sharing your experience!

October 15, 2024

Derek, my advisor, was very helpful and took care of the job very fast and efficiently. More

by Vsmehrsara
Recommend Dealer
Yes
Employees Worked With
Saeid Honorbakht
Oct 16, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that Derek took care of everything. Thanks for choosing Lexus of Thousand Oaks!

October 15, 2024

I rate the Lexus of Thousand Oaks Service Dept as excellent .I always work with Yoby when my car needs servicing. All servicing issues are explained very clearly. The work is completed as discussed More

by laascolesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby. Service Dept
Oct 16, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with the service department at Lexus of Thousand Oaks! We're glad to hear that Yoby consistently provides clear communication and timely service. We appreciate your support and look forward to assisting you in the future!

October 15, 2024

Derek was very helpful and courteous. He got our car in right away. They did a service on transmission and brake fluid, and got us back on the road. More

by Jdrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service dept
Oct 16, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided you with such efficient and courteous service at Lexus of Thousand Oaks. Thanks for sharing your experience!

October 15, 2024

This is a very nice dealorship with plenty of knowledgeable service agents. They always finish my car in a timely manner and have it washed and ready. More

by jlemail3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Jonathan
Oct 16, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that our team at Lexus of Thousand Oaks consistently provides you with timely and thorough service. Thank you for sharing your experience, and we look forward to serving you again!

October 14, 2024

I bought a used 2020 Lexus and I brought it to them to inspect, they discovered that the transmission seal had a crack in it and was leaking fluid. Luckily the car was still under warranty and they fixed More

by TAsanovichMFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 16, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us at Lexus of Thousand Oaks. We're glad we could assist in identifying and fixing the issue under warranty. If there's anything else you need, feel free to reach out!

October 13, 2024

We have followed Yobi from Thousand Oaks Toyota to Lexus of Thousand Oaks. He’s such a very nice , honest and humble person and always help us get if any issues with our cars solved along with his team. Hig More

by DonaldAliceH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Oct 15, 2024 -

Lexus of Thousand Oaks responded

Thank you for your loyalty and kind words about Yobi! We're delighted to hear that he continues to provide excellent service at Lexus of Thousand Oaks. We appreciate the recommendation and look forward to assisting with any future needs!

October 11, 2024

Serendipitous! Unexpected pleasurable and a job well done and explained. Forest did the job well. More

by moongig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Oct 11, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that Forest did a fantastic job with your vehicle. Thank you for working with the Lexus of Thousand Oaks team!

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