Lexus of Thousand Oaks

Paul was very helpful and professional. He went out of his way fo identify a problem and get the corrected. He went out of his way fo identify a problem and get the corrected. More

Derek was very helpful. He explained what works would be done and walked through the results. He also helped with some functions of the car that I had questions. Thank you He explained what works would be done and walked through the results. He also helped with some functions of the car that I had questions. Thank you Derek More

Pleasant, helpful, courteous- took time to answer my questions and suggest useful options. Bought several cars there and continue to go back for service. questions and suggest useful options. Bought several cars there and continue to go back for service. More

Timely, friendly, thorough service. Identified a nail in front tire and patched the problem. X Identified a nail in front tire and patched the problem. X More

Easy to get prompt appointment. Efficient write-up of work to be done. Thorough completion of necessary and recommended items. Comfortable waiting area. Fast work completion. Efficient write-up of work to be done. Thorough completion of necessary and recommended items. Comfortable waiting area. Fast work completion. More

I don’t think my previous partial review went when I tried to go back a page so I repeat, the facility is beautiful and a pleasure to spend time in. It is a nice service to have the drink and snack area tried to go back a page so I repeat, the facility is beautiful and a pleasure to spend time in. It is a nice service to have the drink and snack area for waiting clients. This was my first visit since buying my new car and Yoby my first service rep encounter at Lexus. He was great at putting me at ease and answering my newby questions with patience and grace. I hope to be helped by him in the future. He is a great asset of your dealership. More

Always top notch service, friendly and informative. No other Lexus dealership I’ve visited compares. No other Lexus dealership I’ve visited compares. More

My visit yesterday was easy, fast and enjoyable. The shuttle back to work and later in the day was so quick and my visit and assistance with Forest was very pleasant and friendly and professional. The shuttle back to work and later in the day was so quick and my visit and assistance with Forest was very pleasant and friendly and professional. More

The service manager, Justin, was great! Yobi was rude and disrespectful. He kept arguing with me and telling me I was wrong. Yobi was rude and disrespectful. He kept arguing with me and telling me I was wrong. More

I have bought 2 used Lexus vehicles from other locations and have had great services experiences. I love my Lexus Vehicles and love the service department at Thousand Oaks. Friendly service and the staff and have had great services experiences. I love my Lexus Vehicles and love the service department at Thousand Oaks. Friendly service and the staff always makes it easy and convenient More