Great dealership with great service. The only issue I have is with communications. Your rep was great and very friendly. But had to get him to find out if car was ready. Billing was sent to my wife instead of me. Also you sent a text about other repairs needed. I texted okay but the work was not done. Maybe something is wrong with your program. Bottom line we always take our cars to Lexus of T. O

Everything went well, on time and the car was returned to me after an immaculate wash.

Derek was professional competent and courteous. Definitely a pleasure. He made a excellent impression and look forward to contact him again if needed.

Everyone is very professional and helpful. I felt well taken care of, and the appointment was on time. The waiting room is very comfortable with hot and cold drinks.

Paul told me my car would be ready by 9:30, which did not happen. He should have called me to give me an updated estimated time of completion, which he did not do. It took him almost an hour to call me back after I called him at 9:30.Otherwise, all good.

Could not have had a smoother experience with Lexus of Thousand Oaks. I called about getting a repair, got an estimate in a minute and was able to bring it in the next day for a same day service. Thanks Forest for your help, friendliness, and professionalism.