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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
955 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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955 Reviews of Lexus of Thousand Oaks

September 15, 2025

Paul was very diligent in his communication with me about my car. The service I received was outstanding and reliable. The dealership provided me with a ride to and from home. More

by hokom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
September 14, 2025

Quick, efficient and friendly service. I purchased my Lexus here and will look to Lexus of Thousand Oaks for future service needs and new vehicle purchases. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
September 12, 2025

Always a great experience with Derek. He takes very good care of us. Work is done in a timely manner. More

by kpearcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Feiss
Sep 12, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your kind review of Derek and the team! We appreciate your business and look forward to seeing you again at Lexus of Thousand Oaks. Take care!

September 12, 2025

When I took my car in to check where my oil leak was coming from the service told me they were going to put dye in the engine to see where it was coming from. They never put a dye in and just told me wh More

by Thunderheader22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
September 12, 2025

My service consultant is very professional, thorough and explaining what service to be done presently and in the future. Great service To be recommandéd More

by Durand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 15, 2025 -

Lexus of Thousand Oaks responded

Hello Durand, we are pleased to see your five-star review of Lexus of Thousand Oaks. Thank you for choosing us, and we look forward to serving you again!

September 12, 2025

DEREK WAS KNOWLEDGEABLE AND APPTOACHABLE MAKING SURE A CUSTOMER FEELS ACCOMODATED AND INFORMED OF THE NECESSARY AND IMPORTANT DETAILS ABOUT THE VEHICLE. FIRST TIME TO VISIT AND WOULD RECOMMEND THIS SERV More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEREK BISHOP
Sep 15, 2025 -

Lexus of Thousand Oaks responded

Jenn, thank you for sharing your fantastic feedback about Derek and our team. Your recommendation means a lot to us, and we look forward to serving you again at Lexus of Thousand Oaks!

September 12, 2025

I’ve been going to this dealership for years. They have always provided excellent service on my vehicles. More

by wwaypseh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Creasy
Sep 15, 2025 -

Lexus of Thousand Oaks responded

Thank you for your continued trust and loyalty! We're thrilled to hear you've always received excellent service at Lexus of Thousand Oaks!

September 12, 2025

Paul came out and in a very polite manner introduced himself and he made me feel very confident with him. He was very helpful and was right to the point, explained what the service would be and the cost More

by hcouch45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tuffner was a pleasure to work with.
Sep 15, 2025 -

Lexus of Thousand Oaks responded

Hi Howard, it's fantastic to hear that Paul and the team made you feel confident and well taken care of! Thank you for choosing Lexus of Thousand Oaks and sharing your feedback. See you next time!

September 12, 2025

Outstanding level of service and support. Highly courteous and professional in all respects. Service representatives inspire confidence and a sense of fairness and reliability. More

by Odenberg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tuffner
Sep 15, 2025 -

Lexus of Thousand Oaks responded

Thank you for the glowing review of our team here at Lexus of Thousand Oaks! We look forward to assisting you again in the future.

September 12, 2025

Always can trust the service and work at Lexus of Thousand Oaks. Paul is a great service advisor. More

by Tom_Sievers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 15, 2025 -

Lexus of Thousand Oaks responded

Tom, we are grateful to have earned your loyal business here at Lexus of Thousand Oaks. Thanks for the shoutout to Paul!

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