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Lexus of Thousand Oaks
Thousand Oaks, CA
890 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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890 Reviews of Lexus of Thousand Oaks
July 05, 2025
Great service department and advisor. The waiting room is clean and lots of comfortable chairs. I just wished that Lexus of Thousand Oaks will send me coupon/discount flyers just like The waiting room is clean and lots of comfortable chairs. I just wished that Lexus of Thousand Oaks will send me coupon/discount flyers just like the other Lexus dealerships even I didn’t buy or visited that dealership. More
by Edmund
Employees Worked With
Derek Bishop
July 03, 2025
Brought in my car for maintenance check only Service advisor Paul very nice, calm to talk, Gkad that I was assigned to him.. He is very .helpful. Overall experienced with him is Excellent customer servi advisor Paul very nice, calm to talk, Gkad that I was assigned to him.. He is very .helpful. Overall experienced with him is Excellent customer service More
by Vv
Employees Worked With
Paul T. service advisor
July 03, 2025
Their making improvements on their snack I’m a diabetic and when I first came there, they didn’t have anything for me now we’re getting the getting different stuff which is a plus. and when I first came there, they didn’t have anything for me now we’re getting the getting different stuff which is a plus. More
by phipps22
Employees Worked With
Johnathan service dept
July 01, 2025
The dealership is very clean and modern. It is a comfortable place to wait while your car is being serviced, with complementary snacks, coffee, tea, and water. They offer a loaner car if you It is a comfortable place to wait while your car is being serviced, with complementary snacks, coffee, tea, and water. They offer a loaner car if you need to do errands while you wait. The entire staff is very friendly and helpful. They also will wash your car for you. More
by Jan
Employees Worked With
Derek
June 29, 2025
Lexus of Thousand Oaks is great Marc L St Pierre Service is the best I trust them to always come through for me me. Service is the best I trust them to always come through for me me. More
by Bob.kerkis
Employees Worked With
Marc L St Pierre- Always comes through Best Price, Best Service
June 28, 2025
The Service Dept welcoming team at Lexus of Thousand Oaks was prompt and courteous. Jonathan, Service Manager, was highly knowledgeable, kept me updated on my service, offered me coffee and water, provided a was prompt and courteous. Jonathan, Service Manager, was highly knowledgeable, kept me updated on my service, offered me coffee and water, provided a nice comfortable hospitality environment, and he took his time to clearly explain every service they performed, status of my car, and recommendations. Bonus: the team washed my car! It was a positive experience. Thanks Lexus of Thousand Oaks, especially Jonathan. More
by veronicalaraekman
Employees Worked With
Jonathan, Service Dept
June 28, 2025
Always courteous. Jonathon was quick, thorough, and charming. Reviewed processes prior to and after service. Very pleased with Lexus os Thousand Oaks. Jonathon was quick, thorough, and charming. Reviewed processes prior to and after service. Very pleased with Lexus os Thousand Oaks. More
by Irene
Employees Worked With
Jonathon
