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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

October 23, 2024

YOBI KIM is an outstanding Service Manager and Lexus of Thousand Oaks is also outstanding! More

by dianafrancisco7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YOBI KIM in the Service Dept.
Oct 24, 2024 -

Lexus of Thousand Oaks responded

Thank you for being an awesome Lexus of Thousand Oaks customer, Diana! We love to hear you were in great hands with Yobi and look forward to assisting you next time you're in need.

October 22, 2024

Forest, in the service department was extremely helpful, personal and very knowledgeable. It was a pleasant experience. Chris More

by chrisdeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest , Nick Falsafi
Oct 23, 2024 -

Lexus of Thousand Oaks responded

Chris, we're delighted to hear that Forest provided you with such a pleasant experience at Lexus of Thousand Oaks. Thank you for sharing your feedback!

October 21, 2024

Paul was great! He got my car in and out quickly and called me back promptly to answer a question I had. McKenzie, the tech guru, made herself available to me for More

by aggie.henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and McKenzie
Oct 23, 2024 -

Lexus of Thousand Oaks responded

Aggie, we're delighted to hear that Paul and McKenzie provided you with such excellent service at Lexus of Thousand Oaks. Thank you for recommending us!

October 20, 2024

All folks were kind and went extra miles for me. Great experience. I will recommend this dealer to my friends. More

by jonglee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Oct 21, 2024 -

Lexus of Thousand Oaks responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of Thousand Oaks provided a great experience. We appreciate your recommendation and look forward to assisting your friends in the future!

October 20, 2024

I was helped by Derek in the service department. He was very well spoken, articulate and knowledgeable about Lexus vehicles. I have never been more impressed in my interactions at any dealer. More

by peller98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Oct 21, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek made such a positive impression during your visit to Lexus of Thousand Oaks! Our team takes pride in providing knowledgeable and articulate service. Thank you for sharing this wonderful feedback with us!

October 18, 2024

Excellent service and very helpful with my sudden problem. I have used this dealership before . More

by Nagelwire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Oct 21, 2024 -

Lexus of Thousand Oaks responded

Thank you for reviewing Lexus of Thousand Oaks! It was so kind of you to share your experience.

October 18, 2024

I wanted to take a moment to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. Despite not having an appointment, Marc went above More

by Michael2757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St. Pierre
Oct 21, 2024 -

Lexus of Thousand Oaks responded

Michael, we're delighted to hear that Marc and the team at Lexus of Thousand Oaks provided such exceptional service during your visit. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 18, 2024

I had service done. Great start to finish. I also had a great experience when I bought my car. More

by knottysandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 21, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that you have had a positive experience with our sales and service teams. Thank you for trusting Lexus of Thousand Oaks with your automotive needs!

October 17, 2024

Jonathan was extremely helpful and Rylin was so good taking me and picking me up. This was a very pleasant experience. More

by sherryax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jonathan
Oct 17, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Jonathan and Rylin made your experience at Lexus of Thousand Oaks so pleasant! Thank you for sharing this positive feedback with us.

October 17, 2024

Very good experience with Lexus in Thousand Oaks! Marc was very professional and helpful! Thank you very much! More

by Katerina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Oct 18, 2024 -

Lexus of Thousand Oaks responded

Katerina, we're delighted to hear that Marc provided you with a professional and helpful experience at Lexus of Thousand Oaks. Thank you for sharing your feedback!

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