Lexus of Thousand Oaks
Thousand Oaks, CA
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752 Reviews of Lexus of Thousand Oaks
Paul was great! He got my car in and out quickly and called me back promptly to answer a question I had. McKenzie, the tech guru, made herself available to me for He got my car in and out quickly and called me back promptly to answer a question I had. McKenzie, the tech guru, made herself available to me for my questions without an appt. All in all the service was great! Would definitely recommend this service center! More
I was helped by Derek in the service department. He was very well spoken, articulate and knowledgeable about Lexus vehicles. I have never been more impressed in my interactions at any dealer. He was very well spoken, articulate and knowledgeable about Lexus vehicles. I have never been more impressed in my interactions at any dealer. More
I wanted to take a moment to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. Despite not having an appointment, Marc went above appreciation for the outstanding service I received during my recent visit to your dealership. Despite not having an appointment, Marc went above and beyond to accommodate my needs. Marc was particularly helpful, ensuring that I was well taken care of. What stood out most was the prompt arrangement of a loaner car, allowing me to continue with my day without any inconvenience. This level of customer service exceeded my expectations, and I’m truly grateful for the professionalism and courtesy displayed by your team. I wanted to let you know how much I appreciate it and will certainly recommend your services to others. Thank you again for the excellent support! More