Back

Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

752 Reviews of Lexus of Thousand Oaks

October 29, 2024

Forest was very friendly, professional and straightforward in his approach. He is knowledgeable and helpful and provided a seamless experience. More

by Louanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Oct 29, 2024 -

Lexus of Thousand Oaks responded

Louanna, we're delighted to hear that Forest provided you with a seamless experience at Lexus of Thousand Oaks. Thank you for sharing your positive feedback!

October 29, 2024

Pleasant nice place, location, clean, respectful, no waiting, loaner good condition, will be back next time More

by shahooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Oct 30, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear you had a great experience at Lexus of Thousand Oaks! We look forward to welcoming you back next time. Safe travels until then!

October 29, 2024

I got the appointment quickly. They were able to order a DashCam for me in time and install it with no fuss. The work was done for less than the original estimate. My loaner car wa More

by mharutunian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
Oct 30, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that your experience at Lexus of Thousand Oaks was seamless and efficient! It's great to know our team exceeded expectations with the DashCam installation and provided excellent service. Thank you for choosing us, we look forward to serving you again!

October 28, 2024

The service was prompt. and thorough.. Transportation was provided All questions were answered in a friendly manner.. More

by WhTsup:4$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Jonathan
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us at Lexus of Thousand Oaks! We're glad to hear that our team provided prompt and thorough service, along with friendly assistance. We appreciate your feedback and look forward to serving you again in the future!

Oct 31, 2024 -

WhTsup:4$ responded

Jonathan was excellent, he helped me figure out how to use some features on my care I have had for 1 years and didn’t know how to operate.I appreciated the time he took and his expertise.

October 28, 2024

Lexus service is very in quality. Their service advisers are nice a d helpful to explan the proble.s and service cost. We are happy with their services. More

by qin_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with us at Lexus of Thousand Oaks! We're delighted to hear that our service advisers were helpful and informative. We look forward to serving you again in the future!

October 28, 2024

Outstanding service department. Highly knowledgeable advisors. My fourth Lexus from Thousand Oaks and all the services were done there. More

by alandavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saeid Honorbakht
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for your continued trust in Lexus of Thousand Oaks! We're delighted to hear that our service department and advisors have consistently met your expectations. We look forward to serving you again in the future!

October 27, 2024

Very helpful work done in great time, Yoby is a very helpful service tech, thanks More

by lwalker697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for leaving Lexus of Thousand Oaks a five-star review! We are happy to hear that Yoby was helpful.

October 26, 2024

We have been coming to Lexus of Thousand Oaks for a few years now and we always get top notch service. More

by jonvic99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Jon, it's fantastic to hear that you've consistently received top-notch service at Lexus of Thousand Oaks. We appreciate your loyalty and look forward to serving you for many more years!

October 26, 2024

I was met by a service team member with a smile and kind words. We then discussed why I was there and then put together a work order. I was then led to the waiting area while my vehicle was being serviced. More

by Rusty's Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby in service
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Rusty, we're delighted to hear that our service team at Lexus of Thousand Oaks provided you with such a professional experience. Thank you for sharing your positive feedback!

October 24, 2024

Service at Thousand Oaks Lexus is always superb. Yobi provides exceptional service, conveying knowledge and professionalism and promoting trust and confidence. His accommodations relating to loane More

by The_yipsters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
Oct 25, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi's exceptional service and professionalism have earned your trust at Lexus of Thousand Oaks. It's great to know his assistance with loaner cars helped in selecting your next purchase. Thank you for sharing this wonderful feedback!

...
7
...