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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
869 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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869 Reviews of Lexus of Thousand Oaks

December 13, 2024

Derek Got everything done, addressed to recall got my service done and ordered a part. Got me in a loaner and I was well taken care of. More

by Joshua De La O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda, Derek and Junius all 5 stars 😊, Lora Baworouski, Zahra Khanlar
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Dec 13, 2024 -

Lexus of Thousand Oaks responded

Joshua, we're delighted to hear that Derek and the team at Lexus of Thousand Oaks took great care of you. Thanks for sharing your experience with us!

December 12, 2024

Very friendly and has been great to work with, so much so my daughter bought a new car there as well! More

by yeagersheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember sales person
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Dec 12, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that you and your daughter had a great experience with us at Lexus of Thousand Oaks! Thank you for choosing our dealership. Enjoy the road in your new vehicle, and welcome to the Swickard family!

December 12, 2024

Mark was excellent! He was friendly, helpful, and explained what services my car needed throughly in details. No time wasted! 👍👍👍 More

by Kitty Hutchinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark at service desk
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Dec 13, 2024 -

Lexus of Thousand Oaks responded

Kitty, we're happy to hear that Mark provided such excellent service at Lexus of Thousand Oaks! Thanks for sharing your experience with us.

December 12, 2024

Have had great experiences at this Lexus service center both times I brought my RX450h+ in. Jonathan took great care of us. Lexus really stands behind their cars. Thank you! More

by erickenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Dec 13, 2024 -

Lexus of Thousand Oaks responded

We're elated to hear about your positive experiences with Jonathan and the team at Lexus of Thousand Oaks. Thank you for trusting us with your RX450h+!

December 12, 2024

Always very courteous, friendly and helpful. Easy to get a very nice, upscale loaner vehicle. More

by martali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Report | Print
Dec 13, 2024 -

Lexus of Thousand Oaks responded

We're elated to hear about your positive experience at Lexus of Thousand Oaks! Our team is always happy to ensure each visit feels comfortable and accommodating.

December 10, 2024

Yobi, my service associate at Lexus Thousand Oaks did a great job with my car, he is prompt and courteous and did a great job. Justin, the service manager was also a great help in the process! More

by Fjloffa4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Report | Print
Dec 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Yobi and Justin provided excellent service during your visit to Lexus of Thousand Oaks. Thank you for sharing your positive experience with us!

December 10, 2024

Efficient, reliable, and friendly service! The very professional staff serves not only the vehicle but also the customer’s possible questions and concerns. More

by Robin Goodheart
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Dec 10, 2024 -

Lexus of Thousand Oaks responded

Robin, thank you for highlighting the efficient and friendly service at Lexus of Thousand Oaks! We're delighted to know our team was able to address all your questions and concerns. Safe travels ahead!

December 09, 2024

Jonathan from Swickard Lexus of Thousand Oaks was terrific! He communicated well and was able to match pricing from another vendor. More

by asurmani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Report | Print
Dec 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Jonathan provided excellent service and matched pricing for you at Lexus of Thousand Oaks. Thank you for sharing your experience with us!

December 08, 2024

Marc been assisting me on my service needs for many many years. Knowledgeable and excellent.thx More

by Calcopyprntgcntr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan also help us on my last service, Lora Baworouski
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Dec 10, 2024 -

Lexus of Thousand Oaks responded

Thanks for the kind words and trust in Lexus of Thousand Oaks! Marc will be happy to know his service continues to shine.

December 06, 2024

Derek was very good also know what needs to be done also good service and friendly. They take care of my needs and the service very fast also they washed my car. More

by Probie007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Report | Print
Dec 06, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek and the team at Lexus of Thousand Oaks provided you with excellent service and a speedy experience. It's great to know your needs were met, including a freshly washed car! Thanks for sharing your feedback!

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