Lexus of Thousand Oaks
Thousand Oaks, CA
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752 Reviews of Lexus of Thousand Oaks
Dereck service rep was professional, kind and helpful. I will search him out to help me next time I need service. The waiting lounge has gone way down hill. I few bags of snacks and some tea bag is not I will search him out to help me next time I need service. The waiting lounge has gone way down hill. I few bags of snacks and some tea bag is not up to Lexus standard. The regular Toyota dealership does better! More
The entire sales & service staff are VERY professional, knowledgeable and friendly every time we’ve been there! knowledgeable and friendly every time we’ve been there! More
The dealership itself is beautiful and comfortable. My service advisor, Forest, was thorough, knowledgeable and explained everything that was done to my car, as well as why. My service advisor, Forest, was thorough, knowledgeable and explained everything that was done to my car, as well as why. More
Service experience was excellent as always! Derek Bishop is a fantastic advisor; great communication, friendly, and professional. Master technician, Jerry Bloomfield, has worked on my car for m Derek Bishop is a fantastic advisor; great communication, friendly, and professional. Master technician, Jerry Bloomfield, has worked on my car for many years and is the best of the best! Thank you, Team Swickard! More
Unpleasant visit , not the usual Lexus service, Four hours wait in the lounge !!! Unheard of , after more than 20 years as a loyal customer hours wait in the lounge !!! Unheard of , after more than 20 years as a loyal customer More
Derek was attentive to detail, worked hard to get my work covered by the dealership and was very pleasant. He made the experience as easy as possible. covered by the dealership and was very pleasant. He made the experience as easy as possible. More