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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

September 18, 2024

Beautiful dealership with caring and compassionate staff. Service department is excellent and listens to the issues and addresses the concerns. They honor their commitment to service. Highly recommended! More

by Thes2arts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi
Sep 18, 2024 -

Lexus of Thousand Oaks responded

Thank you for the high recommendation! We're delighted to hear that our team at Lexus of Thousand Oaks provided excellent service and addressed all your concerns. We appreciate your support!

September 18, 2024

My service technician, Jonathan, was very nice and helpful. I always have a great experience with the service department. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 19, 2024 -

Lexus of Thousand Oaks responded

Carolyn, we're delighted to hear that Jonathan and our service team at Lexus of Thousand Oaks provided you with a great experience. Thanks for sharing your feedback!

September 17, 2024

From start to finish this was the easiest experience that I’ve had for routine maintenance. I wouldn’t go anywhere else. More

by Mlovejoy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan-service department
Sep 17, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of Thousand Oaks made your routine maintenance a breeze. We look forward to serving you again in the future!

September 15, 2024

Wonderful service, and Marc is especially a great guy! He’s a very detail oriented and a very thoughtful guy! Love the experience! More

by Natalie Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
Sep 16, 2024 -

Lexus of Thousand Oaks responded

Natalie, we're delighted to hear that Marc provided such thoughtful and detailed service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

September 15, 2024

Marc was extremely helpful, knowledgeable, friendly, and set mutual expectations. I had a very positive experience! More

by lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, Service Advisor
Sep 16, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear Marc provided excellent service at Lexus of Thousand Oaks. Enjoy your new ride!

September 14, 2024

Yoby was great. Fast and efficient. Kept us notified regarding the work being done on our vehicle. Went above and beyond to accommodate us. We truly appreciate his h More

by Mahomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Representative
Sep 16, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Yoby and the team at Lexus of Thousand Oaks! We're glad to hear that everything was handled efficiently and to your satisfaction. We appreciate your support!

September 14, 2024

Daphne was fantastic! She was kind, authentic and efficient. She didn’t try to upsell me different services and she made the whole process of having an oil change quick an More

by sherry k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Sep 16, 2024 -

Lexus of Thousand Oaks responded

Sherry, we're delighted to hear that Daphne provided such a positive experience at Lexus of Thousand Oaks. We look forward to welcoming you back for future visits!

September 14, 2024

Just wanted to say that the Customer Service Experience was Phenomenal & Jonathan went above & beyond. More

by joshlemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Sep 16, 2024 -

Lexus of Thousand Oaks responded

Josh, we're delighted to hear that Jonathan provided phenomenal service at Lexus of Thousand Oaks. Thanks for sharing your experience!

September 14, 2024

Lexus Thousand Oaks is the best! Staff are courteous, professional and knowledgeable. The facility is clean, comfortable and tastefully decorated. Staff use state of the art technolo More

by CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Daphne
Sep 16, 2024 -

Lexus of Thousand Oaks responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Thousand Oaks provided such a comprehensive and satisfying experience. Your trust means everything to us, and we're here whenever you need us. Safe driving!

September 13, 2024

Advisor excelldnt as well as service. Overall pleasssnt experience. Would recommend to others as well More

by Louvainiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest
Sep 16, 2024 -

Lexus of Thousand Oaks responded

Thank you for the recommendation! We're delighted to hear that our advisor and service team at Lexus of Thousand Oaks provided a pleasant experience. We appreciate your support!

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