Lexus of Thousand Oaks

The dealer finally replaced the air box cover for free after I reported the incident. after I reported the incident. More

Always responsive and ready to please. Communication is great, consistent and timely. They have taken great care of my car. Communication is great, consistent and timely. They have taken great care of my car. More

I have always got great service and Marc my service guy is beyond great And always Accommodating is beyond great And always Accommodating More

Yobe was very professional and helpful in assisting me with service for my car, and attaining a loaner Hey, stop Jack car for me with service for my car, and attaining a loaner Hey, stop Jack car for me More

Thousand Oaks Lexus has Amazing service. Mark was professional and took great care or my car. Thank you Mark was professional and took great care or my car. Thank you More

Service was Amazing! Derek explained in detail what was being done and had great communication throughout the day! IM GRATEFUL! Derek explained in detail what was being done and had great communication throughout the day! IM GRATEFUL! More

I appreciated Jonathan’s help in making the service on my car so easy. He reviewed what the service would entail, telling me that I would get a text from the mechanics if they spotted anything that needed t car so easy. He reviewed what the service would entail, telling me that I would get a text from the mechanics if they spotted anything that needed to be taken care of in addition to the general service. They pointed out three items that needed to be taken care of right away and an additional two that I needed to be aware of, but not necessary at the time. Jonathan gave me an update as to when my car would be ready and he was right on! I plan on sharing his name and number with friends and family that use this Lexus Dealership, I think they will be extremely happy! More

Seems they are back on track, since the new ownership took place. Was in for my 11000.00 service. All went without any hiccups. Marc is a true professional keeping all in place. took place. Was in for my 11000.00 service. All went without any hiccups. Marc is a true professional keeping all in place. More

The service department was excellent. Forrest was very thorough, responsive, and timely. He addressed all the concerns. Forrest was very thorough, responsive, and timely. He addressed all the concerns. More

Awesome and great customer service by Derek he made the experience easy and presented himself professionally. experience easy and presented himself professionally. More