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Lexus of Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
3,776 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,776 reviews

July 21, 2026

My experience with Cassie and Lexus of Cleveland was nothing short of amazing and professional. They did all the right things for me and my 2003 SC430. I need to mention my interaction with Dan the serv More

by joe3282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Thadeus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan - service manager
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July 20, 2026

Margaret was amazing. We arrived right before closing and she didn't hesitate to show and test drive three lexus SUVs that we were exploring. She was professional, kind, a More

by Igor T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Lexus of Cleveland responded

Hi Igor, thank you so much for your kind words! We're thrilled to hear that Margaret provided exceptional service and helped you find the perfect SUV. At our dealership, customer satisfaction is our top priority and we're glad to know that you had a pleasant experience with our team. Congratulations on your new Lexus!

July 18, 2026

We had a wonderful experience purchasing our car at Lexus of Cleveland. Ryan and the rest of the team made the entire experience seamless and stress free, and we would not hesitate to go back to purchase an More

by Howie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2026

My expierence at Lexus of Cleveland was nothing short of amazing! Abed was very responsive to all of my questions and concerns. The delivery of the vehicle from finance to Micah the tech expert was above ex More

by Kimmycalabrese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

Lexus of Cleveland responded

Hello, thank you so much for your amazing review! We're thrilled to hear that your experience was nothing short of amazing. Our team, especially Abed and Micah, are dedicated to providing exceptional service and we truly appreciate your business. If you have any further questions, please give us a call. We're always happy to help!

July 16, 2026

Great dealer. Great purchase experience! Autumn and David were great. Quick and easy paperwork signing. Highly recommend! More

by Kantor 64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autumn from service
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Jul 18, 2026 -

Lexus of Cleveland responded

Hello, we're thrilled to hear that you had a great purchase experience with Autumn and David at our dealership! Thank you for recommending us, we truly appreciate your support. Happy driving!

July 15, 2026

Professional and courteous check in. Texted updates and status. Checkout was fast and easy. Waiting area comfortable. More

by rebfaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! We are thrilled to hear that you had a positive experience during your visit. Our team strives to provide excellent customer service and we are happy to hear that our check-in process and waiting area met your expectations. We appreciate your feedback and look forward to serving you again in the future.

July 15, 2026

Mike Thomas was extremely knowledgeable and professional. I will definitely go to him when I am ready to buy. More

by kheslop05
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Lexus of Cleveland responded

Hi, thank you so much for your kind words! We are thrilled that you had such a positive experience with Mike. We look forward to helping you with your future purchases.

July 15, 2026

Amazing remote experience! ! I was so happy with how Chris kept me informed, kept it simple and I love my car!!! More

by Bkirpach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Lexus of Cleveland responded

Hello, we're happy you found Chris to be so supportive during your experience here at Lexus of Cleveland. We look forward to serving you again in the future!

July 14, 2026

A very good sales experience for me. Knowledgeable helpful people. Clean and well organized too thanks More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Lexus of Cleveland responded

Hi Jim, thank you so much for your kind words! It was a pleasure serving you and we are thrilled that you had a great sales experience. Our team takes pride in their knowledge and helpfulness, and we also strive to provide a clean and organized environment for our customers. Thank you once again for choosing us.

July 14, 2026

The people were very nice and the service was great. Also my family has had great experiences with this dealership. Dave Kantor was great to work with and he made our buying experience a breeze. I will More

by Victor Adamiszyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Lexus of Cleveland responded

Hi Victor, we are thrilled to hear about your positive experiences with our dealership and our salesperson, Dave. Our team is dedicated to providing excellent service and making the buying process easy for our customers. Thank you for recommending us to others and we look forward to seeing you again for your next vehicle purchase!

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