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Lexus of Cleveland

Cleveland, OH

4.9
3,416 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,416 reviews

December 08, 2025

Terry is very knowledgeable and professional. She provides excellent insight on all Lexus models. She’s extremely professional and provides excellent customer service More

by betsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Lexus of Cleveland responded

Betsy, we're delighted to hear that Terry provided such insightful and professional assistance! Thank you for choosing Lexus of Cleveland and for sharing your feedback. We wish you many safe miles ahead.

December 08, 2025

Lexus of Cleveland was easy to work with and make the car buying process as enjoyable as possible. I would recommend this dealership to friends! More

by Alyson Smith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Lexus of Cleveland responded

Alyson, thank you for recommending Lexus of Cleveland! It's great to know you had a smooth, enjoyable experience with our team. See you next time! Enjoy the ride.

December 08, 2025

Seth was great, made the process easy with a great attitude! Looking forward to working with Seth again! More

by Miles Cunningham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Lexus of Cleveland responded

Miles, we're glad Seth made the process easy and enjoyable! We look forward to working with you again at Lexus of Cleveland. See you next time!

December 06, 2025

I’ve had two great service experiences. Both times, they were ready at my appointment time and finished under the estimated time. Communication is excellent. I’m very glad I chose this deal More

by JSchiopota
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Lexus of Cleveland responded

Thank you for sharing your glowing review! It's awesome to hear that our team has provided timely and communicative support. We are honored to have you as a customer and look forward to helping in the future! See you next time! - The Lexus of Cleveland Team

December 06, 2025

Colin Haire was great to work with. If he did not know the answer to my questions, he would get the information and get back to me. He followed through on all the information I needed f More

by Cagibson419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Lexus of Cleveland responded

We’re happy you enjoyed working with Colin and the team, and we hope you love your new car! Thank you and congratulations on your vehicle. See you next time at Lexus of Cleveland!

December 05, 2025

Lexus has the best costumer service! !! I’m never disappointed. Everyone is great and professional. Lexus cars are luxury vehicles, safe, reliable, but the best part is the customer exper More

by Millietorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Lexus of Cleveland responded

Thank you for the glowing feedback! We're glad you always have a great experience with our team at Lexus of Cleveland.

December 05, 2025

Really nice experience ! especially Terry help me a lot. I feel really comfortable shop at lexus of Cleveland. More

by Vivianpapa125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Lexus of Cleveland responded

We love hearing this, thank you for choosing Lexus of Cleveland and highlighting Terry's help. See you next time!

December 05, 2025

This is the fifth Lexus that I've leased from Lexus of Cleveland and Terry has assisted me with every single one of them. I love working with her. The team was able to get the car of my dreams to Clevelan More

by Jlong3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Lexus of Cleveland responded

Thank you for sharing your feedback with us! We'll be sure to pass along your kind words to Terry. We hope to welcome you back to Lexus of Cleveland in the future!

December 04, 2025

I have nothing but good things to say about this dealership, I have always been treated as a rockstar and I am extremely satisfied with the vehicles I have purchased as well as the dealership's cust More

by gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Lexus of Cleveland responded

Gary, your support means the world to us! Thank you for choosing Lexus of Cleveland and for sharing your fantastic feedback. We hope you enjoy your new ride!

December 04, 2025

Allison at Lexus made my purchase of the 2026 RX so seamless & easy. She came in on her day off to finalize the sale and was a pleasure to work with. I love my new Lexus - now my 2nd. More

by Christine Hightower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stolarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Lexus of Cleveland responded

Christine, thank you for choosing Lexus of Cleveland and for sharing your love for your 2026 Lexus RX. Allison will be thrilled to hear your kind words.

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