Candice Thomas
Lexus Certified Service Consultant
Lexus of Cleveland
13600 Brookpark Rd
Cleveland, OH 44135
31 Reviews
Write a ReviewDealership Experience
3 yrs
Industry Experience
3 yrs
Specialties & Trainings
Lexus Master Certified
31 Reviews of Candice Thomas
June 29, 2026
Candace was excellent. She was knowledgeable about the car, she even accompanied me to my house to make sure the Land Cruiser could fit in our garage. She is an excellent r She was knowledgeable about the car, she even accompanied me to my house to make sure the Land Cruiser could fit in our garage. She is an excellent representative for Metro Lexus. Due to my very positive experience with her, I would recommend Metro Lexus to anyone. More
Other Employees Tagged: Tony Panczyk
June 28, 2026
We had a great experience buying our car from Lexus of Cleveland. Our sales associate Candace was very knowledgeable and helpful with helping with our purchase. She guided us through the entire dealership Cleveland. Our sales associate Candace was very knowledgeable and helpful with helping with our purchase. She guided us through the entire dealership from sales, service to delivery. More
June 27, 2026
Candice provided a great experience from start to finish. Very professional and helped us customize the vehicle to our exact specifications and coordinated a great delivery experience. Very professional and helped us customize the vehicle to our exact specifications and coordinated a great delivery experience. More
June 15, 2026
Colin made our experience in purchasing our car a complete joy from stsrt to finish. We would happily reach out to him for our next new car purchase. complete joy from stsrt to finish. We would happily reach out to him for our next new car purchase. More
Other Employees Tagged: Colin Haire
June 10, 2026
I had an outstanding experience purchasing my NX350H. Worked with Candice Thomas and Sarah Klein. The team made everything easy, transparent, and stress‑free from start to finish. Everyone I worked with Worked with Candice Thomas and Sarah Klein. The team made everything easy, transparent, and stress‑free from start to finish. Everyone I worked with was friendly, knowledgeable, and truly focused on helping me find the right vehicle. I never felt rushed or pressured, and every question was answered clearly. I’m thrilled with my new car and extremely impressed with the level of service. The dealership offers a unique buying process in a beautiful, immaculate facility. Highly recommend this dealership to anyone looking for a great buying experience. More
Other Employees Tagged: Sarah Klein
May 23, 2026
Candice was great to work with. Went above and beyond. Tho we did not purchase what we went to look for, we would contact her again for another purchase! Went above and beyond. Tho we did not purchase what we went to look for, we would contact her again for another purchase! More
May 20, 2026
Top notch top to bottom. Far exceeded my expectations and i will recommend them to everyone I know Far exceeded my expectations and i will recommend them to everyone I know More
Other Employees Tagged: Sarah Klein , Peter Mapp
April 16, 2026
Candice was amazing to work with! She gave us multiple test drives at different times and answered all of our questions in a timely manner. She was always available, very friendly, an She gave us multiple test drives at different times and answered all of our questions in a timely manner. She was always available, very friendly, and provided excellent customer service! Could not ask for a better person to help us look for a car! More

