Candice Thomas
Candice Thomas at Lexus of Cleveland

Candice Thomas

Lexus Certified Service Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

5.0
31 Reviews
5.0

31 Reviews

Write a Review

Dealership Experience

3 yrs

Industry Experience

3 yrs

Specialties & Trainings

Lexus Master Certified

31 Reviews of Candice Thomas

June 29, 2026

Dealership Rating
Employee Rating

Candace was excellent. She was knowledgeable about the car, she even accompanied me to my house to make sure the Land Cruiser could fit in our garage. She is an excellent r More

by Johnwburnett114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Panczyk

June 28, 2026

Dealership Rating
Employee Rating

We had a great experience buying our car from Lexus of Cleveland. Our sales associate Candace was very knowledgeable and helpful with helping with our purchase. She guided us through the entire dealership More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

June 27, 2026

Dealership Rating
Employee Rating

Candice provided a great experience from start to finish. Very professional and helped us customize the vehicle to our exact specifications and coordinated a great delivery experience. More

by Rick S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 29, 2026

Lexus of Cleveland responded

Hi Rick, thank you so much for sharing your positive experience with us! We are thrilled to hear that Candice went above and beyond to ensure your satisfaction. We hope to see you again soon!

June 25, 2026

Dealership Rating
Employee Rating

A great dealership with a good atmosphere. Candice brought a really positive energy and made the process enjoyable. More

by CTustan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2026

Lexus of Cleveland responded

Hi, thank you for your wonderful review! Candice is a valued member of our team and we're glad she made your experience enjoyable. We hope to see you again soon!

June 25, 2026

Dealership Rating
Employee Rating

Candice was incredibly helpful and answered all of my questions. I'm still looking because I have to labor over my decisions, but I will very likely be back! More

by dtustan
Sales Price Transparency
Recommend Dealer
Yes
Jun 27, 2026

Lexus of Cleveland responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2026

Dealership Rating
Employee Rating

Colin made our experience in purchasing our car a complete joy from stsrt to finish. We would happily reach out to him for our next new car purchase. More

by Rikk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire

Jun 17, 2026

Lexus of Cleveland responded

Hi, we are so happy to read such a great review about Lexus of Cleveland! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2026

Dealership Rating
Employee Rating

I had an outstanding experience purchasing my NX350H. Worked with Candice Thomas and Sarah Klein. The team made everything easy, transparent, and stress‑free from start to finish. Everyone I worked with More

by DSTobak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Jun 11, 2026

Lexus of Cleveland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cleveland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 23, 2026

Dealership Rating
Employee Rating

Candice was great to work with. Went above and beyond. Tho we did not purchase what we went to look for, we would contact her again for another purchase! More

by jpeterman0328
Recommend Dealer
Yes
May 25, 2026

Lexus of Cleveland responded

Hello, we are happy to hear that Candice provided exceptional service and we would be delighted to assist you with any future purchases. Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2026

Dealership Rating
Employee Rating

Top notch top to bottom. Far exceeded my expectations and i will recommend them to everyone I know More

by Ed K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein , Peter Mapp

May 25, 2026

Lexus of Cleveland responded

Hi, thank you so much for your kind review! We are thrilled to hear that we exceeded your expectations. It means the world to us to have your recommendation to others. We truly appreciate your support.

April 16, 2026

Dealership Rating
Employee Rating

Candice was amazing to work with! She gave us multiple test drives at different times and answered all of our questions in a timely manner. She was always available, very friendly, an More

by miladg2002
Recommend Dealer
Yes
Apr 20, 2026

Lexus of Cleveland responded

Hello, thank you so much for your kind words! We are thrilled to hear that Candice provided such exceptional service during your car search. We are lucky to have her on our team and will be sure to pass on your compliments. Thank you for choosing us and we hope to see you again soon!

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