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Kline Volvo of Maplewood
Maplewood, MN
839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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839 Reviews of Kline Volvo of Maplewood
January 01, 2017
Courteous and efficient service is now back… Courteous service is now back… I recently had an encounter with Michael Hendrickson at Kline Volvo of Maplewood. He totally exceeded my expectations, Courteous service is now back… I recently had an encounter with Michael Hendrickson at Kline Volvo of Maplewood. He totally exceeded my expectations, explained the issues and personally pushed hard to make sure every detail was completed on my 2016 XC 90. Mike takes the needed time for one and one personalized care that has been lost over the years in service related industries. More
by Carmel Carver Realtor
Employees Worked With
Michael Hendrickson
December 31, 2016
Great Service We have brought our two Volvos to Kline for service over the years and Scott Muellner has been coordinating the service for us, as usual we were treat We have brought our two Volvos to Kline for service over the years and Scott Muellner has been coordinating the service for us, as usual we were treated as valued customers and Scott expertly and efficiently handled our service call. More
by agm
Employees Worked With
Scott Muellner
December 30, 2016
Great Service - Great People This was my first experience with the service center and my XC60's first maintenance. Scott Muellner and everyone at Kline was awesome. My car was pic This was my first experience with the service center and my XC60's first maintenance. Scott Muellner and everyone at Kline was awesome. My car was picked up, serviced and returned in just a couple of hours. They made my day! More
by Deb
Employees Worked With
Scott Muellner
December 21, 2016
Best car buying experience ever! My sales person, Jordan Lundmark was just amazing, He made everything very easy . He knows the features of the cars very well and was very patient ex My sales person, Jordan Lundmark was just amazing, He made everything very easy . He knows the features of the cars very well and was very patient explaining all of them and he will do anything to help you. He is a great asset to your team. More
by happy volvo owner
Employees Worked With
Jordan Lundmark
December 21, 2016
Stay away from Kline Volvo I am a nice person and usually give a five star for everything I bought. This time, I have to give the lowest rate and recommend the future customers I am a nice person and usually give a five star for everything I bought. This time, I have to give the lowest rate and recommend the future customers stay away from Kline Volvo based on my experiences! I bought a Acura RDX 2010 with around 90,000 miles on it. Before buying this car, I asked salesman and sales manager is there any potential issues I need pay attention to. They always said NO. I just drove around 500 miles (use one and half tank of gas) for around 3 weeks and found the following issues: 1. The tire pressure is low (They even don't check the tire pressure when selling a car!). 2. The engine oil sensor does not work correctly (They forget reset it). 3. The coolant level is low (I bought a coolant to add). 4. There is something wrong with the transmission (I have to pay $358 to replace 3rd clutch sensor in this dealership). More importantly, when they try to fix the problem with the transmission, a service man hit my car accidentally. They said they will fix it but to be honest I never expect a prestigious and trustable dealership will let these kind of things happen! In general, the sales people are nice but based on my experience, I highly doubt they spend enough time to examine the vehicle before selling it. I trust this dealership since the rate is high, but I highly recommend the future customers examine their cars in a third party before buying a used car. Please consider this review seriously when going to this dealership. If you want to buy a used car, please go to another dealership otherwise you will spend so many time and time on repairing your car. P.S. At the beginning, I just save this review as a draft and never send it out. However, after three months, my car has the following issues: 1. Transmission broke again. 2. There is something wrong with the brake system. I hope this review is helpful for the future customers. According to the law, Kline Volvo has no responsibility to repair my car except transmission part since I repaired it here. However, based on my experiences, this is an unprofessional and poor dealership and you'd better stay away from it. In the end, I am still open and Kline Volvo you can call me. In the end, I still hope we can work together to solve the problems even though it unlikely happens. To be fair, it might be a good place to buy a new Volvo, but it definitely be a nightmare if you buy a used car from here. More
by PenalizedReg
Employees Worked With
John Rogers
December 20, 2016
Excellent, Easy, and Comfortable Experience From the moment we decided to call Kline Volvo and Karleen picked up the phone, the process of reviewing, test driving, and purchasing was effortless. From the moment we decided to call Kline Volvo and Karleen picked up the phone, the process of reviewing, test driving, and purchasing was effortless. Karleen took the time to answer my many questions, run some numbers, and have the specific vehicle we were looking at warmed up and ready to drive upon my arrival. The very next day we came back to make the purchase, and again everything went off without a glitch. It was a very quick, effortless process and we couldn't be happier with our decision. We thank Karleen and all others involved in the process for making it such a great experience. We would certainly recommend Kline Volvo. More
by Mazda2014
Employees Worked With
Grant Lohre, Karlene Byrnes
December 17, 2016
Best. Service. Ever. My V70 wouldn't start and had to be towed into Kline. I called Bo Dunaski with a 'heads up' and he fit the repair in the following day. The technician My V70 wouldn't start and had to be towed into Kline. I called Bo Dunaski with a 'heads up' and he fit the repair in the following day. The technicians had to do a treasure hunt of sorts to determine the problem. I was expecting a sizeable bill, but found the repair was far less than anticipated. Bo kept me informed, and the repair was done efficiently and economically...what's not to like? The trip to their shop is long, but the fantastic service is what keeps me coming back. Thanks to Bo Dunaski and his excellent crew! More
by Mark55344
Employees Worked With
Bo Dunaski
December 13, 2016
Great, friendly service that goes the extra mile! Super service is the norm here -Bo Dunaski was great - listened to what was going on with my s40 and did absolutely everything to make the experience Super service is the norm here -Bo Dunaski was great - listened to what was going on with my s40 and did absolutely everything to make the experience convenient and courteous. Highly recommend! More
by KayGo
Employees Worked With
Bo Dunaski
December 13, 2016
Engine problem I have a new XC 90 and the other day I was on the highway near Kine's when the engine lost power. I made a quick call to Bo Dunaski in service and ex I have a new XC 90 and the other day I was on the highway near Kine's when the engine lost power. I made a quick call to Bo Dunaski in service and explained the problem and he stated to bring it in. I was in within fifteen minutes and within a hour a engine scan had been completed, the problem had been determined and I was back on the road within two hours. In addition to the engine a had them install a mud flaps durning the visit. Thanks Bo for the great response. More
by 41Sophiesmith41
Employees Worked With
Bo Dunaski
December 06, 2016
December 6, 2016. Loved buying our second Volvo from Dec 6 2016 This is our 2nd purchase of a new Volvo from Mike Theisen and Kline Volvo. Karleen Byrnes,our sales agent has given professional and per Dec 6 2016 This is our 2nd purchase of a new Volvo from Mike Theisen and Kline Volvo. Karleen Byrnes,our sales agent has given professional and personalized assistance every step of the way for both vehicles. She helped us decide on the right model as our needs changed. She and Mike worked to get the model as quickly as possible. Karleen's knowledge about Volvo is extensive, her explanation of features thorough. She or some other agent is always available to answer questions the few times some arise. We have never before enjoyed dealing with car issues. We have become Volvo fans for life! Thank you Karleen and Mike. The Thompsons More
by Classic wagon
Employees Worked With
Mike Theisen, Karlene Byrnes
