Kline Volvo of Maplewood
Maplewood, MN
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839 Reviews of Kline Volvo of Maplewood
I would absolutely recommend Kline Volvo to all my friends and family. They (Peter & Mike) made my car buying experience so easy. Great customer service. Everyone at the dealership was friendly. Peter friends and family. They (Peter & Mike) made my car buying experience so easy. Great customer service. Everyone at the dealership was friendly. Peter was very knowledgable, answered all of my seemingly endless array of questions without blinking an eye. Very patient, was not pushy in the least. Financing was quick and painless. I will definitely go back! More
Thrilled with our experience at Kline Volvo!!! We left another car deal and came up to deal with them and I couldn't be happier -- I am so glad we ended up buying our car from Kline! I felt they were very another car deal and came up to deal with them and I couldn't be happier -- I am so glad we ended up buying our car from Kline! I felt they were very upfront and honest from the very beginning and worked to get us exactly what we wanted. More
Peter was great to work with. We were looking for a specific make/model and year of vehicle and Kline had several available. Peter took the time to find out what items/options were important to us and specific make/model and year of vehicle and Kline had several available. Peter took the time to find out what items/options were important to us and showed us 2 cars that fit our needs and price point. The entire experience was low pressure (which was very nice) and Peter made us feel very comfortable with the sale. I would definitely shop at Kline Volve again! More
It was a pleasant and smooth transaction. They were very helpful with the vehicles, both sales and trade-in, and financing. The dealership was a nice and open environment. Test drive was great and trade-in helpful with the vehicles, both sales and trade-in, and financing. The dealership was a nice and open environment. Test drive was great and trade-in was a simple process. Trade-in value given was very reasonable. It was a great buying experience overall. More
I phoned Kline Volvo because the battery plate fell off when I inadvertently let my 18 month old daughter play with my keys while I was running errands with my 4 kids. Since the key was otherwise intact a when I inadvertently let my 18 month old daughter play with my keys while I was running errands with my 4 kids. Since the key was otherwise intact and did not need fixing, I asked if there was any chance they could help me out with just replacing the battery panel. Melissa said sure and immediately went to look for one, found one and offered to leave it at the front desk so I could pick it up at my convenience. She asked where I was coming from and I told her Stillwater. She responded without my asking that she "would be happy to drop it in the mail tomorrow." I thanked her and hung up. A few minutes later she phoned me back and said that the piece would not be easily mailed so she offered to personally bring it out to my home that night! I was astounded with her level of customer service and never would have even asked her to do that, but with 4 young kids, truly appreciated it!! She really went the "extra mile" and I will never forget her or your dealership. I definitely will only come to you for my Volvo servicing needs. With much appreciation, Mary Ann More
I really enjoyed my purchase from Kline Volvo, my sales person really listened to all to me and found a vehicle I absolutely love! This is my third Volvo and I can say I am pleased with how wonderful my ne person really listened to all to me and found a vehicle I absolutely love! This is my third Volvo and I can say I am pleased with how wonderful my new car performs. When I went in for my first free oil change I was greeted by my sales person and while I was waiting for my car to be serviced one of the store managers came over and made sure I was still loving my xc90. Their facility is warm and very peaceful - I wish they had cable, but the free wi-fi made up for it. Overall, I had a pleasant experience and I will send my friends their direction. More
Before visiting your dealership, I visited another Volvo dealership and their customer service was nowhere near the level you displayed. I appreciate your willingness to go the extra mile, and even though t dealership and their customer service was nowhere near the level you displayed. I appreciate your willingness to go the extra mile, and even though there is another dealer closer, I will bring my vehicle to your dealership for service. When I discussed my disappointment with the other dealership in town regarding their poor customer service I honestly expected my sales associate to rip them apart and fuel my fire, however, Melissa and her Sales Manager were so professional it almost blew me away! Instead they showed me all the reasons why I should buy from Melissa and Kline Volvo. They offered me a 0% option, even though Volvo isn't offering this program. I can't stress enough how Melissa at Kline Volvo exceeded each one of my expectations! Thank you for earning me as a Kline Volvo customer for life, I will be sure to spread the word. More
I have bought a few Volvo's from Kline and their competitor in the last 10 years. I can say that Kline Volvo has recently made some positive changes within their dealership. I was offered a bottle o competitor in the last 10 years. I can say that Kline Volvo has recently made some positive changes within their dealership. I was offered a bottle of water, my sales associate sprayed the Volvo off before I test drove the car, and probably the most important aspect: I HAD FUN! I have never laughed and enjoyed purchasing a car before. I was never pushed or pressured into making a decision. I will reccommend this dealership to everyone, both Jackie and Jessica went above and beyone to make sure I had all the proper information I needed to feel confident with my purchase. These gals really earned my business, and I will continue to spread the word. Kudos to Kline Volvo! More
Bought a Volvo XC wagon from Klien. The whole experience has been terrible. I’d gladly bring my car back tomorrow. Not because I don’t love the car but because every and all aspects of their service has su has been terrible. I’d gladly bring my car back tomorrow. Not because I don’t love the car but because every and all aspects of their service has sucked. From trying to get plates, Getting a small chip fixed (which was promised to me to be fixed when I picked up the car) to a head light which has been out since I picked up the car and is still out 6 weeks later and they refuse to pick up any portion of the bill (This never would have happened at Honda, Toyota, or Nissan). Do yourself a favor and avoid buying here. I wish I had. I will never own a Volvo again. More