Jones Junction Pre-Owned Superstore
Bel Air, MD
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154 Reviews of Jones Junction Pre-Owned Superstore
I just bought my preowned Jeep Liberty at Jones Preowned Superstore and i love it! Our salesman was great. He was very knowledgable about the different vehicles and went out of his way to make sure we liked Superstore and i love it! Our salesman was great. He was very knowledgable about the different vehicles and went out of his way to make sure we liked the car we got. The finance men were great also, they got me out of a real bind. I would recommend jones to anyone! You cant beat Jones for a Lifetime! More
Overall I feel fairly satisfied with the dealership. There are some concerns I wasn't real comfortable with. I'm confused about warranty given on the used car I bought. Mr Johnson explained a "Secret w There are some concerns I wasn't real comfortable with. I'm confused about warranty given on the used car I bought. Mr Johnson explained a "Secret warranty" given on used cars. Even after asking him to explain it a second time I'm still confussed. He provided a printed paper describing different warranty periods for different manufactures. I understood from his explaination that this would be the warranty provided by Jones Junction. But after speaking to the "finance Man". He explained that there was an extended warranty offered for $1950.00. Now I'm even more confussed. There a few other items I'm not satisfied with. There is some cosmetic situations with the car that I did not notice for a few days. The car is used so I will have to live with it. Also I didn't like the price game about the car. There was a reconditioning fee added to the price ,so I got focused on negotiating it and not the price of the car itself. I feel it caused me to pay more for the car. The manager did try to satisfy me with some repairs that will be done in the future. This make me feel better. Mr Johnson did give me a Carfax for me to look at before I bought. But tha Carfax was not complete with all damage on the vehicle. More
My experience at Jones Junction, saturday, April 30, 2011 was great. Matthew Eubanks was very helpful and patient with me. I was very impressed with the customer service Matthew and other employee's displ was great. Matthew Eubanks was very helpful and patient with me. I was very impressed with the customer service Matthew and other employee's displayed while I was there. I would recommend all of my friends and family to shop at Jones Junction. More
This was my second car from Jones Junction and both times, I was assisted by Charles Wrencher. Charles was very professional and courteous. I purchased a 2006 Toyota Highlander and it was missing a cu times, I was assisted by Charles Wrencher. Charles was very professional and courteous. I purchased a 2006 Toyota Highlander and it was missing a cup holder divider and the maintenance manual. Charles did not hesitate to get me those missing items. I would recommend Charles and Toyota to any of my friends and associates. More
Donald was very friendly from start to finish. He listened to us and what we were looking for and did his best to see that we were satisfied. He took his time to explain everything to us and was ver listened to us and what we were looking for and did his best to see that we were satisfied. He took his time to explain everything to us and was very personable. We will recommend him to our friends and family for all of their car buying needs. Chip the business manager was very kind and personable as well. Even though the computers shut down he remained calm and helped us to finish up reasonably quick. More
Why I liked Jones preowned and would buy again there. Ryan Dona is an extremely talented, sweet, and sincere salesman. He helped put me in another scion asap after my original one was totaled less than Ryan Dona is an extremely talented, sweet, and sincere salesman. He helped put me in another scion asap after my original one was totaled less than a week prior. I walked in and walked out with keys in hand. He exudes excellent customer service skills and is easy on the eyes while you fill out the paperwork. Despite my many failed attempts I still got a new car and a bunless hot dog and popcorn out of the deal. He was very professional and made things go with ease at least for me. He went above and beyond and I thank him for that. More
I was there with a friend and I wanted to get information for myself. Matthew Ebanks was very helpful and the customer service was wonderful. When Im ready to purchase a vehicle for myself I will definetly for myself. Matthew Ebanks was very helpful and the customer service was wonderful. When Im ready to purchase a vehicle for myself I will definetly return to Jones Junction and have Matthew Ebanks assit me. More
I went into Jones Junction to check out a 2009 Maxima SV. I had planned on waiting and looking at another vehicle before making a purchase but the price and experience with Mr. Jackson I decided to make I had planned on waiting and looking at another vehicle before making a purchase but the price and experience with Mr. Jackson I decided to make the purchase without looking at the other car. I had purchased 4 previous SUVs from All Packer Ford but after a very poor experience with their service department I had decided to avoid them in the future. I hope that this will be a new relationship for future business. More
Great Customer Service. Great experience. Will definitely be back for future purchases. I wish I had walked out of there spending a little bit less but overall I feel good about my purchase. I definitely be back for future purchases. I wish I had walked out of there spending a little bit less but overall I feel good about my purchase. I would absolutely recommend this dealership to other people. Thank you. More
My time with Brooke Radzik was used well, She worked as fast as she could and did what she could to fit my needs. She was friendly and respectful as was John Meyers. My experence with them was by far bet fast as she could and did what she could to fit my needs. She was friendly and respectful as was John Meyers. My experence with them was by far better then it was with the Nissan dealer ship. Thank you! More