Jones Junction Pre-Owned Superstore

I'm extremely satisfied with my overall experience. Mr Wrencher was professional, friendly and courteous. He called me the following day to see how I liked my car, and followed up with a letter of thanks Wrencher was professional, friendly and courteous. He called me the following day to see how I liked my car, and followed up with a letter of thanks. I had some minor body work issues which were handled in a satisfactory and timely manner. More

These two gentleman were very kind and very quick at my requests to get additional parts for my vehicle which I purchased at the Pre Owned lot. I was even given a loaner vehicle since my additional key re requests to get additional parts for my vehicle which I purchased at the Pre Owned lot. I was even given a loaner vehicle since my additional key requested did not work. It was done the next day. I also needed new floor mats, they came the next day and was given a fair price for them. More

My wife and I have purchased cars from Jones, are regular customers for the service department and have (unfortunately) required service from the body shop. There is no aspect of the Jones experience that h customers for the service department and have (unfortunately) required service from the body shop. There is no aspect of the Jones experience that has been less than outstanding. Every interaction is friendly and professional and the quality of the work performed is always exceptional. More

We bought a used Passat from Jone's. It was shipped in from a "buddy's" dealership and the car was promised to have absolutely nothing wrong with it. When we picked it up it was night time and I didn't n from a "buddy's" dealership and the car was promised to have absolutely nothing wrong with it. When we picked it up it was night time and I didn't notice until the next morning that the tires were dry rotted and could in no way passed inspection. I also had transmission issues and a few other things that were supposed to be fixed before the car was picked up. Nothing was fixed and a year and $2800 in repairs later I had to get rid of the car because I couldn't stand wasting anymore money on it. They tried to sell me some outrageously priced extended warranty for $4000, but we weren't in a position to spend that money at the time. Hindsight is 20/20 and I'll never buy a used car again. Especially from Jone's. they are liars and as soon as the sale is done and you are off the lot, they will not take your calls or offer anything to help you out. More