Jones Junction Pre-Owned Superstore

My wife and I have purchased cars from Jones, are regular customers for the service department and have (unfortunately) required service from the body shop. There is no aspect of the Jones experience that h customers for the service department and have (unfortunately) required service from the body shop. There is no aspect of the Jones experience that has been less than outstanding. Every interaction is friendly and professional and the quality of the work performed is always exceptional. More

We bought a used Passat from Jone's. It was shipped in from a "buddy's" dealership and the car was promised to have absolutely nothing wrong with it. When we picked it up it was night time and I didn't n from a "buddy's" dealership and the car was promised to have absolutely nothing wrong with it. When we picked it up it was night time and I didn't notice until the next morning that the tires were dry rotted and could in no way passed inspection. I also had transmission issues and a few other things that were supposed to be fixed before the car was picked up. Nothing was fixed and a year and $2800 in repairs later I had to get rid of the car because I couldn't stand wasting anymore money on it. They tried to sell me some outrageously priced extended warranty for $4000, but we weren't in a position to spend that money at the time. Hindsight is 20/20 and I'll never buy a used car again. Especially from Jone's. they are liars and as soon as the sale is done and you are off the lot, they will not take your calls or offer anything to help you out. More