Back

John Eagle Honda of Houston

Houston, TX

4.2
556 Reviews

18787 Northwest Fwy

Houston, TX

77065

Directions

By Type

556 Reviews of John Eagle Honda of Houston

March 29, 2024

Kathy has helped me tremendously in selecting my car and make my car buying experience the best I have ever felt. She is very patient and knowledgeable about cars. This helps me pin pointing the car I want More

by chessker_2001
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Apr 01, 2024 -

John Eagle Honda of Houston responded

Thanks for sharing your experience with Kathy! It's great to hear she was able to assist you in finding the perfect car at John Eagle Honda of Houston. Enjoy every mile in your new ride!

March 29, 2024

Mr. Chris was amazing! He is the best salesman ever. We really enjoyed the time we spent with him at the dealership! More

by William Kirksey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Spisak
Apr 01, 2024 -

John Eagle Honda of Houston responded

William, we're delighted to know you had an amazing experience with Chris at John Eagle Honda of Houston. Thanks for your kind words and support!

March 29, 2024

Kathy Nguyen was attentive and knowledgeable. She explained everything with great detail and she took the time to review and answer any questions. She went above and beyond to assist with any q More

by aion11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Apr 01, 2024 -

John Eagle Honda of Houston responded

We're so glad to know that Kathy was able to provide you with such detailed and attentive service at John Eagle Honda of Houston. We strive for excellent customer service, and it sounds like we hit the mark! Thanks for your review.

March 23, 2024

Great experienced! Maria is such an amazing person. She’s so helpful in our car buying process Overall, I would 💯% recommend John Eagle for all the amazing and friendl More

by Rona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
Mar 25, 2024 -

John Eagle Honda of Houston responded

Rona, we're delighted to know Maria was able to assist you in your car buying journey at John Eagle Honda of Houston. Thanks for the recommendation and positive feedback!

March 18, 2024

Chris did everything promised and is great salesman. Other salesman were also helpful but the processing of the paperwork was slow. More

by danaristide
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evans Alomepe, Sekou Sininta, Chris Spisak
Mar 19, 2024 -

John Eagle Honda of Houston responded

We're glad to know Chris and our team were helpful during your visit at John Eagle Honda of Houston. We appreciate the feedback about paperwork processing speed - it's something we'll definitely look into improving. Thanks for choosing us!

March 14, 2024

I had the worst customer experience in last 20 years of my business with John Eagle Honda. I bought my car for service and my service man was terrible. Wouldn’t go there anymore More

by Fagharokh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Crenshaw
Mar 15, 2024 -

John Eagle Honda of Houston responded

Hello, It's regrettable to read about your most recent service with us. We always aim for top-notch customer service and it's clear we fell short this time around. If you're open to discussing this further, please reach out so we can work towards a resolution together. We'd love the opportunity to remedy this negative experience. Best, Michael Mueller mikem@johneaglehonda.com Service Manager

Mar 15, 2024 -

Fagharokh responded

Mike If I remember right you were service writer and was the best that’s why John eagle management saw your talent and promoted you to the position of service director. I understand that you guys cut back in many ways to be competitive and profitable. You guys decided to offer lift and Uber to take your customers home But to order a Lyft and then cancel it because customer tried to help Lyft driver to get to my house was outrageous and he was so rude about that I am not going to put your note to Lyft driver I worked in Oil & Gas business and know the ones survived the downturn were the ones that gave the better service

March 12, 2024

Noah was excellent. He listened to my needs and offered excellent information. He made my first time car buying experience excellent. More

by Charles.tallent89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Santiago, Noah Francis
Mar 12, 2024 -

John Eagle Honda of Houston responded

We're delighted to know that Noah was able to make your first car buying experience a great one at John Eagle Honda of Houston. We appreciate the positive feedback and look forward to serving you in the future!

March 11, 2024

Great customer service and a welcoming staff with excellent communication skills. If you’re looking for a great deal this is the place to go to. More

by Ricardo.r.moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
Mar 11, 2024 -

John Eagle Honda of Houston responded

Ricardo, we're glad to know you had a great experience with our team at John Eagle Honda of Houston. Thanks for recommending us and your kind words about our customer service!

February 13, 2024

Maria Avellaneda, she was amazing any questions I had she answered with no problem she had a lot of patience she a good salesperson, THANK YOU MARIA. More

by michaelnoguera73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Avellaneda
Feb 14, 2024 -

John Eagle Honda of Houston responded

You're very welcome, Michael! We're glad to know Maria was able to assist you with your questions at John Eagle Honda of Houston. Thanks for the shout-out, and we'll be sure to relay your kind words. Safe travels until next time!

February 11, 2024

Chris did a great job locating a car with all the features we were looking for when purchasing our vehicle. Mike Ma in the service dept. is always very helpful. Great team! More

by dbrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick in finance, Chris Spisak, Yukuo Ma
Feb 12, 2024 -

John Eagle Honda of Houston responded

We're so glad to know that Chris and Mike were able to assist you in finding the perfect car with all your desired features at John Eagle Honda of Houston. Thanks for acknowledging our team's efforts! Enjoy the ride!

...
8
...