John Eagle Honda of Houston

Everything is great except that the Honda Financial Service provided auto loan at a sky-high rate around 9.1%. That is unfair and unreasonable for I have an excellent Credit Score @ 840 at the time pur Service provided auto loan at a sky-high rate around 9.1%. That is unfair and unreasonable for I have an excellent Credit Score @ 840 at the time purchasing a vehicle from them. More

Mateo Hidalgo was very professional and efficient to answer all my questions and provided detailed guidance in vehicle choices. He is warm hearted and trustworthy, one of the best persons to seeking sup answer all my questions and provided detailed guidance in vehicle choices. He is warm hearted and trustworthy, one of the best persons to seeking supports in John Eagle Honda in Houston. More

We had a great experience overall. Our salesperson Mateo was awesome and helpful! I highly recommend Mateo and John Eagle Honda! Our salesperson Mateo was awesome and helpful! I highly recommend Mateo and John Eagle Honda! More

Mateo was very helpful and kind. Everyone at John eagle was helpful. The finance specialist really wasted our time and was trying to milk every dollar last mintue. Everyone at John eagle was helpful. The finance specialist really wasted our time and was trying to milk every dollar last mintue. More

Maria was AMAZING. Very friendly and professional and very knowledgeable about the car I was buying. She got me the best deal possible without any pressure. She Very friendly and professional and very knowledgeable about the car I was buying. She got me the best deal possible without any pressure. She made my buying experience very easy and pleasant. Thank you Maria ! My finance person, Kys, was also just as nice and did my financial experience great without any pressure More

Needed a used car. Saw a used car with lots of miles for $8,213, then of course they tack on so many fees. They told me my bank would not finance me Navy Federal becaus Saw a used car with lots of miles for $8,213, then of course they tack on so many fees. They told me my bank would not finance me Navy Federal because of miles on vehicle. They used west lake financial charged a very high interest rate which I guess the dealer receives a portion of! Even though they can give you a lower rate ! My credit score is 730!! I Was charged a service contract fee of $3000. The car has so many problems and check engine light. Very dissatisfied asked to have them email me my contract 3 days later nothing but excuses! The Finance Guy rushes you through the process and at the end paying almost double with financing and they tack on my down payment as part of the charge? the car is only worth $5-$6 grand !! What a rip off very dissatisfied with the service and quality of used car I was sold. I would not recommend this place!!! More

Maria is amazing. This week she help me with my second car purchase from John Eagle Honda. Both experiences were wonderful. Maria helped me get exactly what I wanted i This week she help me with my second car purchase from John Eagle Honda. Both experiences were wonderful. Maria helped me get exactly what I wanted in my car purchases. I hope to work with her in the future if I need to purchase a vehicle. More

DO NOT finance your vehicle with Nicholas Herrin at John Eagle Honda. I had $6,800 worth of add-ons and a $1,200 increase to the agreed price of the car snuck into the contract AFTER I signed it, AFTER sayi Eagle Honda. I had $6,800 worth of add-ons and a $1,200 increase to the agreed price of the car snuck into the contract AFTER I signed it, AFTER saying no to the attempts to sell them to me and confirming the original price. These price increases weren't in any of the electronic documents I signed, only realizing too late when he sent me the signed contract a week later and I saw a whopping $8,000 increase in the final price. He repeatedly left the room for 15-20 minutes at a time, kept having unrelated conversations with co-workers, kept changing topics to talk about anything other than the deal being made, and was extremely pushy in asking me over and over again if I wanted the various add-ons that were being offered, to which I said no every time. These sorts of shady, bad-faith, unethical business practices sour my opinion on John Eagle Honda as a whole, and I would strongly recommend anyone to stay away and shop elsewhere. If you decide to purchase a vehicle here anyways, DO NOT go with Nicholas Herrin. More

Bought a used Nissan from this dealership. Just took it in to the Nissan dealer for service and they said it had been in a wreck and this was not disclosed at the time of purchase. FRAUD Just took it in to the Nissan dealer for service and they said it had been in a wreck and this was not disclosed at the time of purchase. FRAUD More

A regrettable experience that consisted of poor customer service, complete lack of communication once the vehicle was purchased; while waiting for the "reconditioning process' to be completed. Had I not go service, complete lack of communication once the vehicle was purchased; while waiting for the "reconditioning process' to be completed. Had I not gotten in touch with the sales manager, who knows how long I would've been jerked around waiting to get the car back. " Take the money and run" seems to be the mentality of this place, or at least that was my experience. Never got the new cupholder I was promised for the backseat armrest. I doubt it was even ordered. As far as that's concerned, it's the principle more than anything. Deliver on things you say you will deliver on. I called Parts Dept. directly, explained the situation and left my name and number but never heard anything back. (No surprise) Talking to the sales person I dealt with during the purchasing process would have been completely pointless due to reasons mentioned above. Just an overall unprofessional dealership in my opinion More