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John Eagle Honda of Houston
Houston, TX
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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527 Reviews of John Eagle Honda of Houston
November 15, 2019
Sell the Woman a costly repair job! My wife brought her 2011 Honda Pilot in on 11/9/2019 due to check engine light on in the instrument panel. We have used this Service Dept. for approx. My wife brought her 2011 Honda Pilot in on 11/9/2019 due to check engine light on in the instrument panel. We have used this Service Dept. for approx. the past 4 years and have always had good experiences with them and them to be honest & forthright. The car had a P0302 misfire code. The mechanic & Service Advisor (Anthony Olson) advised that oil was passing the piston rings, however the car has never burned oil, nor does it now. We were advised that we needed a new engine for the car at a cost of $ 6,130.08. This just didn't pass the "smell test" with me, so we took it to another A.S.E. Certified Repair Shop & told them no more information that we told John Eagle Honda. This shop also got the misfire code, and said that an ignition coil had gone bad on one of the cylinders causing the spark plug not to fire. This other shop changed the bad coil & changed all of the Iridium/Platinum spark plugs, did a tune-up cleaned the fuel injectors, and a fuel injection system all for under $ 900 and the car now runs as good as it ever did & still does not burn oil. Maybe since it is close to the holidays some employees (mechanics & service advisors) felt the need for a large commission on a large ticket repair job... who knows? Once trust is gone how do you get it back? Don't believe I'll ever set foot on the premises of this dealership again! More
by clatnjayoung
Employees Worked With
Anthony Olsen (mechanic/technician unknown)
November 11, 2019
*****SEKOU SININTA IS THE BEST*****After a long day of *****SEKOU SININTA IS THE BEST***** After a long day of searching for the perfect SUV, my husband and I decided to make John Eagle Honda our last s *****SEKOU SININTA IS THE BEST***** After a long day of searching for the perfect SUV, my husband and I decided to make John Eagle Honda our last stop. I went with a 2019 Honda CRV and I LOVE IT!!!! We dealt with Sekou and Omg he is wonderful and fun. He definitely knows HONDA!! I highly recommend him and John Eagle Honda. More
by olga_rojo25
Employees Worked With
Sekou Sininta, Ky Taylor
September 26, 2019
Great service everytime Ask for Adan Singleterry outstanding customer service is provided everytime i visit and always feel very well taken care of!! Thanks again will see yo Ask for Adan Singleterry outstanding customer service is provided everytime i visit and always feel very well taken care of!! Thanks again will see you guys next time More
by Zhhondaenthusiast
Employees Worked With
Adan singleterry
September 09, 2019
Great Experience! Look for Abdulhaq Sheikh! I had a very good experience buying my 2019 Honda CR-V at John Eagle Honda. Abdul did a great job explaining my options and getting me through the pur I had a very good experience buying my 2019 Honda CR-V at John Eagle Honda. Abdul did a great job explaining my options and getting me through the purchase process! He is a very effective salesman! Everything was done promptly and effeciently! Be sure to work with Abdul. My wife bought her HR-V through Abdul, and she had a good experience also. More
by HEC
Employees Worked With
Abdulhaq Sheikh
September 05, 2019
Awesome, look for Justino Morales After visiting several Honda dealers in Houston, looking for a 2019 Ridgeline, I managed to get the best deal and service, Justino Morales who helped After visiting several Honda dealers in Houston, looking for a 2019 Ridgeline, I managed to get the best deal and service, Justino Morales who helped me was great. Since the first visit he did his best to get me a great price without been push, he tried his best to give the best discount I was able to find, very helpful and patient answering the many questions I had about the different models. I definitely recommend John Eagle if you're looking to get the best service and price. Thank you guys! More
by lucasalles
Employees Worked With
Justino Morales
May 23, 2019
Good experience, pleased with purchase I highly recommend my sales person Sekou! He's a good person and a pleasure to work with. The dealership itself is pretty classy based on my experienc I highly recommend my sales person Sekou! He's a good person and a pleasure to work with. The dealership itself is pretty classy based on my experience--I enjoyed the clean and open ambiance and warmth of the staff, appreciated their willingness to accommodate, and am impressed with the great care they seem to take of the vehicles they house. Of course, do your homework on car buying before going to any dealership... More
by holla4jolla
Employees Worked With
Sekou Sininta, Danny Morse
April 08, 2019
Dealership does not value your time. The overall deal on the car was ok, but the cost breakdown explanations were confusing and the staff could either not explain it would not explain it The overall deal on the car was ok, but the cost breakdown explanations were confusing and the staff could either not explain it would not explain it in a reasonable amount of detai. Instead, the tactic was to talk really fast and deflect any direct questions. Additionally, the sales representative kept disappearing and we were left wondering what was going on for hours..literally hours. Many times, I observed the sales rep joking around with his co-workers instead of focusing on our deal. There was a number of times that I considered leaving. In the end we purchased the car, but only because it was a reasonable deal, not because of the service. Even though, this was my 2nd vehicle purchased from this dealership, I would not recommend this dealership to anyone in the future if you value transparency and your time. More
by CypressGuy
Employees Worked With
Jason Malmstrom
April 08, 2019
So awesome!! Such a great experience! I’m out of state, and bought my car from John Eagle Honda. I’m forever grateful for Cameron and the entire team for all of their help! They made the p I’m out of state, and bought my car from John Eagle Honda. I’m forever grateful for Cameron and the entire team for all of their help! They made the process seamless, easy, and they went above and beyond every step of the way. They have incredible communication and customer service - I felt like family! I can’t recommend them enough, plus I love my car!! More
by SLK250
Employees Worked With
Cameron Huestis
March 29, 2019
Excellent Dealership If you want an easy outstanding experience, buy your next car from John Eagle Honda. The entire staff will provide support and information to assist y If you want an easy outstanding experience, buy your next car from John Eagle Honda. The entire staff will provide support and information to assist you in every way. This dealership has won so many awards...I can see why from my personal experience. More
by CHLaney
Employees Worked With
Leon, and Zach in finance, Mac Delaup, Greg Cypher, Xavier Vargas, Jason Malmstrom
February 13, 2019
The best car buying experience Abel is the best car sales person I have dealt in a long time. He was prompt, accurate, courteos, fair, reasonable and provided every answer to our qu Abel is the best car sales person I have dealt in a long time. He was prompt, accurate, courteos, fair, reasonable and provided every answer to our questions. We left the dealership with a brand new car and the satisfaction of a fair deal carried on with respect and professionalism. This is my first Honda but it I decide to trade it in or buy another one I would make sure to call Abel first. Great; positive experience! Thank you, Abel! More
by Claudia Davis
Employees Worked With
Abel Sixtos
