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John Eagle Honda of Houston
Houston, TX
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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527 Reviews of John Eagle Honda of Houston
January 29, 2019
professionals salesman, and effiecient and fast paperwork. I collected bids from several dealerships on a new 2019 Honda HRV. The salesman, Shawn was by far the most courteous and informed of all the people I I collected bids from several dealerships on a new 2019 Honda HRV. The salesman, Shawn was by far the most courteous and informed of all the people I'd met at the various dealers. I ended up with the best price, but the real reason we chose them was the courteous professional staff. Once we decided to buy, we were in and out in about an hour. Even the finance manager was great. More
by Anthony K.
Employees Worked With
Shawn Allan
December 19, 2018
Worse dealer i’ve been I went to this dealer because it’s a big dealer and i though i could trust them in buying a good car right there but it wasn’t like that. When i bough I went to this dealer because it’s a big dealer and i though i could trust them in buying a good car right there but it wasn’t like that. When i bought my car right there no one told me that that car has an accident before i bought it in fact they told me that it had a clean record. Appearently they are used to lie to they’re customers like they did to me. Now im trying to find a solution to my problem and all they want to do is get the value of my car when they know that my car’s value is really low because of the accident. It’s a shame that such a big dealer like this one lie to they’re customers in order for them to sell cars specially when this car cost me 23000 dollars. More
by Omar portelles
Employees Worked With
Xavier Vargas
November 27, 2018
Took my car in for service, excellent service department. Took my 2006 Honda Civic to their service dept and they gave me an accurate quote, did the job right and gave me a three year warranty. This is the Took my 2006 Honda Civic to their service dept and they gave me an accurate quote, did the job right and gave me a three year warranty. This is the only Honda dealer I take my Hondas to. More
by CFalke
Employees Worked With
Chris F., Allyne McBride
November 02, 2018
Excellent service advisor experience Had to replace the engine in my 08 Civic, short story i have a slammed Civic, hit a rock due to construction on jones rd. And ruined the engine in my Had to replace the engine in my 08 Civic, short story i have a slammed Civic, hit a rock due to construction on jones rd. And ruined the engine in my car, took it to honda to have it replaced, allyne was very helpfull keeping me updated on the progress on the work being done. Even after the work was completed the car was not not running right ( due to a second party engine rebuild NOT JHON EAGLE HONDAS FAULT AT ALL) he made sure i was happy and that my car was exactly the way it was before the rock incident. Needless to say Allyne did everything he could to help me out on cost and labor due to the second party rebuild shop mistakes. If your ever in need of an excellent Service advisor Allyne is the man for the job. More
by Willsaum18
Employees Worked With
Allyne McBride
October 09, 2018
New Car Went in recently to buy a new vehicle and Justino in sales and Leonta in finance made it a painless process. Justino new that i was looking at two veh Went in recently to buy a new vehicle and Justino in sales and Leonta in finance made it a painless process. Justino new that i was looking at two vehicles and brought both of them side by side so that I could conpare the two. Once I made a decision is was all done but the paperwork. Leonta came in a got me a better interest rate which lowered my monthly. I would definitely work them again!! Thanks guys More
by Cain7722
Employees Worked With
Justino Morales
July 22, 2018
They made it a relaxing process to purchase a car. This was my first time going to a car dealership in need of a car myself. The employees are friendly and patient so that I could get the most suitable This was my first time going to a car dealership in need of a car myself. The employees are friendly and patient so that I could get the most suitable car. Unlike many car dealerships, John Eagle Honda employees are not there to push the customers into a sale, but instead are as helpful as possible in letting the customers see every option available. Overall, I was very pleased with my experience and will go back for future purchases. More
by FillerInfo
Employees Worked With
Shawn Allan
July 12, 2018
Paint Not good on Honda Accord I bought a new 2014 Honda Accord from John Eagle Honda, and he car is now 1 year outside of the warranty. I'm having paint issues. I called service, a I bought a new 2014 Honda Accord from John Eagle Honda, and he car is now 1 year outside of the warranty. I'm having paint issues. I called service, and Chris was no help. He said to take it to a body shop. It's not a scratch or dent. The paint is coming off on the trunk. This is my second Honda Accord, and from the looks of it, will be my last. The Customer service was not good. Apparently, there are paint issues with the Accords. I should NOT be having paint issues within 4 years. Very disappointed. More
by Kayakingoceans
Employees Worked With
Chris in Service
June 22, 2018
DO YOURSELF A FAVOR AND WORK WITH JOE!!!! Recently purchased a new Honda Civic from John Eagle Honda and couldn't be happier with the customer service we revived. Our salesman Joe Coleman was Recently purchased a new Honda Civic from John Eagle Honda and couldn't be happier with the customer service we revived. Our salesman Joe Coleman was very knowledgeable of the cars and helped us find the perfect one. He listened to what we needed and respected our budget which made the buying process a breeze. The Finance Manager we worked with was Darryl Burns (didnt see his name on here to select) everyone knows the finance side of buying a car can be confusing and frustrating but he did a fantastic job explaining the warranties, coverage, and pricing in a way that made it easy to understand. If I could give more than 5 stars I would! I will definitely be sending my friends and family to this dealership or any John Eagle dealership for that matter when they are in need of a vehicle! Thank you thank you thank you!! More
by tythompson0
Employees Worked With
Joe Coleman
June 11, 2018
Keith is the best! We recently went through John Eagle Honda to purchase a new CR-V. Our sales person was Keith Thomas and he was fantastic. He's a no pressure kind of We recently went through John Eagle Honda to purchase a new CR-V. Our sales person was Keith Thomas and he was fantastic. He's a no pressure kind of guy, very straight forward and very caring about his customers. When we settled on a price there were no "surprise" additions. He gave us exactly what we wanted and more. If I could give him ten stars I would. We'll be back when we get our next Honda and Keith will be the one we work with. More
by Changa3422
Employees Worked With
Heath Dixon, Keith Thomas
April 28, 2018
Walter gets the Gold Star! Walter Boyd is a fantastic representative for John Eagle Honda. He was very attentive, quick to respond to email, and had all the answers to my mothe Walter Boyd is a fantastic representative for John Eagle Honda. He was very attentive, quick to respond to email, and had all the answers to my mother's questions when she was in the dealership "just looking" for a new car. Mom is usually an alert, quick minded woman of 92 who still drives, but while slight illness caused slow thinking on shopping day. Walter was exceptionally patient and understanding; he treated her like family. He stayed with her while trying out almost all the car styles on the show room floor and at least 3 from the outside parking areas. It was a very positive experience and in the end, Mom purchased a new Accord and left very happy with her time there. She said "I'm really glad we had Walter as my sales person. He was very good and I appreciated his warm, friendly professionalism. (Note: The only complaint was the pressure in the finance office to buy the extended warranty.) A fair price for the 2018 car was offered. More
by Joyce92
Employees Worked With
Terry Worshek, Walter Boyd
