Jim Shorkey North Hills Chrysler Dodge Jeep Ram

Horrible horrible I honestly cannot say enough horrible things about these lying deceitful scam artists. Went here with full intention of buying a brand new car on Sa I honestly cannot say enough horrible things about these lying deceitful scam artists. Went here with full intention of buying a brand new car on Saturday, a 64,000 car in fact, we were told numbers by JP the LOYALTY BRAND MANAGER, we left feeling optimistic but needed a couple days to look at some other vehicles. We went back that week on Wednesday and were told a completely different story- ridiculous monthly payments, about 1400 a month on a lease with money down and excellent credit HAHAHAAH. It was actually laughable. We called JP on Thursday the following day after he told us on Saturday oh we will take care of you, I will get you whatever deal you need, I want you as a customer.. BLAH BLAH BLAH, Well JP answered promised a return call on the following day between 11:30-12:30.. SHOCKING NO CALL, so we called him, HE IGNORED THE CALL. I have never dealt with such poor management and customer service in my life. STAY CLASSY JIM SHORKEY More

Avoid these people like the plague! Avoid these people like the plague. For an entire week I exchanged pertinent information with Nick Short, who apparently "just a salesman", whose onl Avoid these people like the plague. For an entire week I exchanged pertinent information with Nick Short, who apparently "just a salesman", whose only job is, according to their sales manager, is to get me into the dealership. Apparently Nick doesn't have access to money cost and other lease information. Nick had my current loan payment, my negative equity, which we agreed on TODAY when I went in person, the amount I was putting down, and the lease terns I wanted... Coincidentally the day after spoke with Nick last, when I went to the dealership today, he was " off sick". I told the salesman today, Brian, "I don't play the game, give me your best price, and we'll go from there. I'm not playing the back and forth game." Their best price on a 36 month lease on a Grand Cherokee, 10K miles annually, rolling over my $3,500 negative equity? I kid you not... ** $946 a month **! On a $40,000 vehicle! And the sales manager couldn't understand why I was so upset off. Typical bait-and-switch. Go see Don at Monroeville at least he acknowledged what I needed and got very, very close. I know I'll be calling him back. More

Horrible Dealership Salesmen are disrespectful from the start. When I finally got into a vehicle the salesman had completely inappropriate music playing in the truck and Salesmen are disrespectful from the start. When I finally got into a vehicle the salesman had completely inappropriate music playing in the truck and just let it play. It's pretty sad when you are trying to check out a new truck and the first word you hear when you get in is p*ssy and the salesman just let's it play. Followed by telling me the discounted price on the truck I came to look at was the "internet price" and was only available if I qualified for the incentives. So I drove 2 hours to look at a truck that was priced good online only to find out it was actually $10,000 more expensive. More

couldn't ask for a better experience! I got the pleasure of working with Lindsay. I could not ask for a better experience! She was very informative even though see was new to job. I lea I got the pleasure of working with Lindsay. I could not ask for a better experience! She was very informative even though see was new to job. I learned more from her as a sales consultant than I ever did buying a car from anywhere else. She made the process easy and listened to all of my needs and wants. I would recommend her to anyone looking to a car! More

shady dealing Agreed on a price with Tim the manager late on a Friday night. After reviewing paper work saw there was an extra 1000 added to sale of car .finance de Agreed on a price with Tim the manager late on a Friday night. After reviewing paper work saw there was an extra 1000 added to sale of car .finance department added gap insurance without asking me and financed me at a high interest rate even though I have a credit score over 800 and told me I can refinance for 90 days. More

Worst dealership to work with This is the worst dealership to work with. They will nbn lie to get you in the door and then they will run your credit before coming back with terribl This is the worst dealership to work with. They will nbn lie to get you in the door and then they will run your credit before coming back with terrible pricing. Avoid! More

Purchased my first Jeep I had the pleasure of working with Tristan Ramsey who was my salesman. Tristan was phenomenal and gave me the best deal for 2018 Jeep Compass. I love I had the pleasure of working with Tristan Ramsey who was my salesman. Tristan was phenomenal and gave me the best deal for 2018 Jeep Compass. I love my Compass and couldn't be more happier! More

Class Act Dealership !!! We just purchased a new Dodge Durango. I can't say enough about the pride and passion this dealership has !! Please do yourself a favor and give Dan We just purchased a new Dodge Durango. I can't say enough about the pride and passion this dealership has !! Please do yourself a favor and give Dan Shorkey an opportunity to earn your business !! Thank you again for everything !! The Mozdzien Family. More

Great deal, professional salesman. The response to my request via internet was very quick. Evan answered all questions and gave specific information before I traveled about an hour to t The response to my request via internet was very quick. Evan answered all questions and gave specific information before I traveled about an hour to this dealership. Evan was very knowledgable about the vehicle that interested me. Evan went beyond his "duty" to serve me. More

DONT TRUST THEM Went to buy truck advertised on the internet. Called chat center night before make sure truck was on lot was assured it was. Was there when doors open Went to buy truck advertised on the internet. Called chat center night before make sure truck was on lot was assured it was. Was there when doors opened. Truck was gone after they tried to put me in used and new truck. They tried to put me in lease when I asked how much for exact same truck they said it was eight thousand higher then on the internet. BAIT AND SWITCH AT ITS WORSE. More