Jim Shorkey North Hills Chrysler Dodge Jeep Ram

We always go to George B. to purchase our new cars. Always a great experience! Honest and trustworthy sales experience every time, we will continue to return! Always a great experience! Honest and trustworthy sales experience every time, we will continue to return! More

Excellent Experience Shakur Murray was a blessing after getting run around from couple other dealers. Unlike the other dealers who I felt were lost talking about the New Shakur Murray was a blessing after getting run around from couple other dealers. Unlike the other dealers who I felt were lost talking about the New Ram and really had no clue what they had available on the lot, Shak was both Experienced with the Ram but also knew what he had available. With the hard work of Shak and his team, they were able to get us into a new Ram in the monthly payments we want. Thank you Shak and Jim Shorkey team for a great experience. We will definitely drive the 60 minutes past 3 other dealers to give you our business again! More

Arrogant attitude and very unprofessional behavior I took my wife's jeep up there for a repair today. The appointment was made 7 days ago. I had to rearrange plans to make the appointment. When I got t I took my wife's jeep up there for a repair today. The appointment was made 7 days ago. I had to rearrange plans to make the appointment. When I got there, they asked me about the problem, I stated I thought it could be the electronics in the transmission.. They said they could not work on the Jeep today. They said they had one man to work on transmissions and I would have to come back. I told them the appointment was made 7 days ago. They said that appointments come from a call center in Virginia and they couldn't do anything. Their attitudes and actions were very arrogant. cavalier, disrespectful. and unprofessional. Their attitude was who cares it's your problem not ours and what other recourse do I have. I would not reccomend this service garage for any reason. They could have looked up my reason for the visit and called me ahead of time to cancel the appointment. However, they showed no remorse about their unacceptable attitude and treated me with nonchalance. If you want an honest. quality, professional garage, please look elsewhere More

Worst service and follow through I have ever experienced I purchased a 2025 Honda Pilot there last April after my vehicle was totaled in a collision. It was a Friday and my rental coverage was ending so I ne I purchased a 2025 Honda Pilot there last April after my vehicle was totaled in a collision. It was a Friday and my rental coverage was ending so I needed the car that day. I drove away with it filthy even after they sent me to the mall for two hours while they cleaned it up. The deal we made was that I would send them a check for $5,000 and that time they would send my paperwork from the purchase. The check was cashed and I never received my documents. I called, emailed and even texted back and forth with staff and never got the paperwork. While they were neglecting my requests for what they owed me the service department stalked me for months about making appointments there which was not going to happen. I traded the vehicle a few months ago and have been trying to cancel my payments on the extended warranty that I purchased. By law they need to cancel this at my request but again will not return my calls. I would never recommend this dealer!!!!! More

Awsome Salesmanship! My experience with Jim Shorkey Jeep North Hills, was an awesome experience. The salesmen I worked with were outstanding. They went above and beyond My experience with Jim Shorkey Jeep North Hills, was an awesome experience. The salesmen I worked with were outstanding. They went above and beyond to ensure I was able to get the vehicle I wanted. I worked with the salesman Zach, and the sales manager Mike, and then worked with the general sales manager Mike and with their help I was able to ride away in my brand new Jeep Sport. I would Jim Shorkey in the North HIlls to anyone! Debi from Cranberry More

Extended warranty I bought a car from jim shorkey in north hills 2 years ago. At the time of purchase i bought a extended warranty through the mechanic. Well come to fi I bought a car from jim shorkey in north hills 2 years ago. At the time of purchase i bought a extended warranty through the mechanic. Well come to find out they charged me 2100 dollars and never submitted this warranty. So i called 2 weeks ago and spoke with management about this situation and its still not taken care of. So my car is in the shop now and of course they dont have loaner cars. Nor do they provide rental cars by far the worst car dealership ever. And they have the nerve too charge a deductible for 100 dollars even if its under warranty smh. On top of all that they said they dont know if they are going to get to fix my car today even tho i dropped it off so i will probably have to miss another day of work. More

Opportunistic Scam Took my fiance's 2014 Jeep for a recall under factory warranty and yearly state inspection since she was out of town. Apparently they must have saw he Took my fiance's 2014 Jeep for a recall under factory warranty and yearly state inspection since she was out of town. Apparently they must have saw her name one the registration and thought they could take advantage of her. Was called and told the Jeep failed inspection and would cost $3,800 in order to pass. I know a thing or two about cars and do all my work myself, and obviously I don't have the authority to pass a car for inspection, but there is no way. Some of the scams: $400 for rear pads and rotors ($150 ALL AROUND if I do it myself) $50 for wiper blades because they "streak" ($20 online) $70 for new washer nozzles ($10 on Ebay, 5 minute install) $300 for an axle seal replacement ($20 for the seal and a two-hour job for me to do it) $400 for a "leaking" strut ($150 and a $30 spring compressor rental for me) $1,400 for a leaking rack and pinion (around $400 from a shop and a couple hours in a warm garage) Mind you there has never been a leak found on this vehicle whenever I was under it to change the oil or wash it, and I there has been zero issues with steering, suspension, or any mechanical issues. I will never go back to this dealership for the reasons above. The Jeep is 5 years old and driven by a timid woman on city streets. There is no possible way there is almost $4,000 worth of service needed in order to pass inspection. As cliche as this sounds, do yourself a favor and receive an inspection at another shop, because if you know nothing about cars they will take advantage of you in a heartbeat. Very disappointed. More

Derrek Ayers Just purchased used Mercedes Benz GLK 350 From Jim Shorkey North Hills. Lorenzo Mato and George Barnes were great. George was very informative about v Just purchased used Mercedes Benz GLK 350 From Jim Shorkey North Hills. Lorenzo Mato and George Barnes were great. George was very informative about vehicle and Lorenzo was very knowledgeable as well. If you are shopping for new or used vehicle I highly recommend you check out Jim shorkey north hills. More

Do yourself a favor and buy somewhere else! Purchased new 2017 2500 Ram Big Horn in September last year. Lots of recalls. Truck also needed a new set of tires at 13,000 miles. Steering column Purchased new 2017 2500 Ram Big Horn in September last year. Lots of recalls. Truck also needed a new set of tires at 13,000 miles. Steering column shifter problems as well . Unbelievable! I decided to trade truck in on new 1500. During the trade in process dealer told me that the title was “branded”. I had no idea what this meant but he told me that this ussually happens after an accident when major repairs had to be made. The title was marked this way at Shorkey I was told. There was no mention of this to either my wife or me during the sales process. The other dealer told me that this severely affects the trade in value. Had I known this truck was like this at the beginning I would have never bought it! This guys can’t be trusted More

Great Staff Cody and Ethan were fantastic. My wife and I were interested in a Jeep Grand Cherokee. Both Cody and Ethan were extremely knowledgeable and patient Cody and Ethan were fantastic. My wife and I were interested in a Jeep Grand Cherokee. Both Cody and Ethan were extremely knowledgeable and patient with us. Purchasing an automobile is not an easy task. They both made it an enjoyable process. If you go to Jim Shorkey North Hills, look for both of them. More