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Jay Buick GMC
Bedford, OH
232 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 232 reviews
Verified Customer
December 02, 2025
Very friendly and informative team. This is a clean facility with a very nice waiting area. I am a long time customer This is a clean facility with a very nice waiting area. I am a long time customer More
by steved324
November 29, 2025
Had to take my vehicle in two times for emergency tire repairs were done quickly and efficiently repairs were done quickly and efficiently More
by bonnie.tucker9589
Employees Worked With
November 28, 2025
They were very professional and thorough. They were done in no time at all. They were also very attentive. They were done in no time at all. They were also very attentive. More
by rosiet100
November 25, 2025
Jay Buick GMC always does a great job with any service I bring to them. Brian Mixon always gets me in at a convenient time for me and gets the job done right the first time. bring to them. Brian Mixon always gets me in at a convenient time for me and gets the job done right the first time. More
by ABARNES6
Employees Worked With
Brian Mixon, Service advisor
November 25, 2025
Very pleased with my vehicle and I appreciate the help I received from the employer there received from the employer there More
by polished2488
Employees Worked With
November 21, 2025
Timely, Courteous, professional service. The video is a nice feature to keep the customer informed. The video is a nice feature to keep the customer informed. More
by JGAMBATESE
Employees Worked With
November 21, 2025
It don't matter the cost of the vehicle, after is out of the dealer they don't care about it anymore. had really experienced with my ultimate denali they treated like is another particular car.😡😡😡😡 the dealer they don't care about it anymore. had really experienced with my ultimate denali they treated like is another particular car.😡😡😡😡 More
by clevelandfoamandroofing
Employees Worked With
Other Employees :
who ever is in charge of the service department also his boss
November 21, 2025
I took my vehicle on to get my front brakes replaced. Mr. David Richmond, service consultant, informed me of the brake caliper being froze and needed to be repaired. The mechanic replaced my frobt brak Mr. David Richmond, service consultant, informed me of the brake caliper being froze and needed to be repaired. The mechanic replaced my frobt brakes and passenger side caliper. Thank you to Mr. Richmond and the mechanic, who took of my vehicle issues. More
by TDHARRIS3471
Employees Worked With
Mr David Richmond
November 17, 2025
I’ve always had a good experience at the dealership and they do show good relations. This is my second car I bought there. they do show good relations. This is my second car I bought there. More
by DFSMITH44
