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Jay Buick GMC
Bedford, OH
197 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 197 reviews
September 30, 2025
Thank you Nick, Michelle and Mike for a seamless experience, great service all around from everybody experience, great service all around from everybody More
by j.gennaro
Verified CustomerEmployees Worked With
September 28, 2025
Everyone was professional and friendly. My salesman Analdo was great. Patient and friendly and very knowledgeable. The mgr. Nick was friendly and attentive to my needs. At delivery Analdo My salesman Analdo was great. Patient and friendly and very knowledgeable. The mgr. Nick was friendly and attentive to my needs. At delivery Analdo helped me personalize my questions with all the new technologies the cars have today. Pleasure doing business with them. More
by Golferpal2
Employees Worked With
Other Employees :
Nick and Mark and especially my salesman Analdo V
September 27, 2025
Very effective in the department of making sure the clients are walking away happy but also business is took care of in the most efficient way possible! i couldn’t complain knowing that i was in great clients are walking away happy but also business is took care of in the most efficient way possible! i couldn’t complain knowing that i was in great hands receiving my vehicle, I thank A- Valenzuela More
by Destineemonae14
Employees Worked With
Av
September 26, 2025
Sean and Dalton did what other dealers/dealerships would not do. Listen to what I wanted and went to work for me, the customer, not just for themselves/the dealership. I would recommend them 1000% and defin not do. Listen to what I wanted and went to work for me, the customer, not just for themselves/the dealership. I would recommend them 1000% and definitely will go back to them for my next vehicle purchase. More
by james.k.r1977
Employees Worked With
Dalton
September 18, 2025
Dave in service is the absolute best. Always makes sure I’m taken care of and he able to explain in detail what’s going on and rather or not it’s covered by warranty Always makes sure I’m taken care of and he able to explain in detail what’s going on and rather or not it’s covered by warranty More
by ANTHONY.THURMAN1214
Employees Worked With
September 16, 2025
Would have liked to be more informed as to when my truck was completed. Was going for walk of dealership when stopped at 1 1/2 hr mark and told truck was done. It was outside parked. Not sure if it took 1/2 was completed. Was going for walk of dealership when stopped at 1 1/2 hr mark and told truck was done. It was outside parked. Not sure if it took 1/2 or an hour for the oil change and wash. More
by jbugbeef14
Employees Worked With
Grace at the service department
September 15, 2025
Scheduled appointment online for 1:30pm for oil change had to check with them several times on how much longer do I have to wait. It took 2hours and 15mins.. had to check with them several times on how much longer do I have to wait. It took 2hours and 15mins.. More
by shatora09
Employees Worked With
Not sure of person name
September 15, 2025
The team at Jay Buick GMC was very helpful in aiding me in locating the Truck I desired, ensuring access to it, and swiftly completely the purchase of it. Thank you all in locating the Truck I desired, ensuring access to it, and swiftly completely the purchase of it. Thank you all More
by scotttucker0
Employees Worked With
Sean prude, Dalton Perry
