Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mark Timen
Mark Timen at Jay Buick GMC

Mark Timen

Operations Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.8
64 Reviews
4.8

64 Reviews

Write a Review

64 Reviews of Mark Timen

June 18, 2026

Dealership Rating
Employee Rating

Working with Mark T. was very good, even with GM Allocation problems. I would recommend him. More

by d.heffernan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jun 19, 2026

Jay Buick GMC responded

Thank you for your feedback! We’re glad to hear that you had a positive experience working with Mark at Jay Buick GMC Bedford, despite the GM allocation challenges. Your recommendation means a lot to us. Our team appreciates your support and looks forward to the chance to deliver an improved experience next time! Jay Buick GMC Bedford Team

June 17, 2026

Dealership Rating
Employee Rating

Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family. More

by menck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

Report | Print
Jun 17, 2026

Jay Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Jay Buick GMC Bedford. It's great to hear that you found our scheduling options easy and that our staff made you feel welcomed. Your recommendation to friends and family means a lot to us. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 14, 2026

Dealership Rating
Employee Rating

Everyone was very nice and helpful while scheduling and performing my vehicle maintenance. I will definitely return for future service and purchases. More

by codynich88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , David Richmond - 5 stars

Report | Print
Jun 14, 2026

Jay Buick GMC responded

Thank you for your kind words, Cody! We’re thrilled to hear that you had a positive experience with us at Jay Buick GMC Bedford. It’s great to know that our team made your vehicle maintenance process smooth and helpful. We look forward to seeing you again for your future service and purchases! Jay Buick GMC Bedford Team

June 13, 2026

Dealership Rating
Employee Rating

The team was professional and kind. they made my service experience easy and affordable as usual More

by Buickowner216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom , Dave Richmond

Report | Print
Jun 13, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Jay Buick GMC Bedford provided you with a professional and kind service experience. Making your visit easy and affordable is always our goal. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 08, 2026

Dealership Rating
Employee Rating

The service was very good and the repair was done in a timely manner. Thank More

by eluke.bajanenterprisesllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 08, 2026

Jay Buick GMC responded

Thank you for your review, Eluke! We’re glad to hear that you had a positive experience with our service and that the repair was completed promptly. Your feedback is greatly appreciated. We hope to see you again at Jay Buick GMC Bedford! Jay Buick GMC Bedford Team

June 03, 2026

Dealership Rating
Employee Rating

The dealership employees was very nice and professional. I was greeted with in seconds for my service call on my car. The shop was clean and I had a good experience More

by IMCELRATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2026

Jay Buick GMC responded

Thank you for your feedback! It is wonderful to hear that you had a positive experience at Jay Buick GMC and that our team provided you with professional service. We take pride in maintaining a clean environment and ensuring our customers feel welcomed. Looking forward to seeing you again for your next service visit! Jay Buick GMC Bedford Team

May 29, 2026

Dealership Rating
Employee Rating

They they are always accommodating very kind and professional and take very good care of their customers More

by GIBSONKELKEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

Report | Print
May 30, 2026

Jay Buick GMC responded

Thank you for your wonderful review, Kelkel! We truly appreciate your kind words about our team's accommodations and professionalism at Jay Buick GMC Bedford. It's always our goal to provide excellent care to our customers. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

May 26, 2026

Dealership Rating
Employee Rating

Got to the service dept. ontime and was out in an hour. Work was performed and video sent to my phone showing the service being done. The service writer John or Josh was gre More

by Golferpal2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Analdo Venezuela and mgr.were a pleasure to work with.

Report | Print
May 27, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service department and that John or Josh provided you with friendly and professional assistance. It's great to know that you were satisfied with the service performed and appreciated the video update. We look forward to seeing you again at Jay Buick GMC Bedford for your next service! Jay Buick GMC Bedford Team

May 05, 2026

Dealership Rating
Employee Rating

Excellent service. Great access, timely and professional. Video provided important information for planned service in convenient text-based format. More

by Bears6152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

Report | Print
May 06, 2026

Jay Buick GMC responded

Thank you for the fantastic review! We’re thrilled to hear that you had an excellent experience with us at Jay Buick GMC Bedford. It's great to know that our service and video communication met your needs. We appreciate your feedback and look forward to assisting you again in the future! Jay Buick GMC Bedford Team

March 14, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. I would recommend this dealership to my friends and family. More

by RJAV8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , Jacob Newby

Report | Print
Mar 15, 2026

Jay Buick GMC responded

Thank you for your kind words! We truly appreciate your recommendation of Jay Buick GMC Bedford to your friends and family. It’s wonderful to hear that you found our team friendly and helpful. We look forward to serving you again in the future! Jay Buick GMC Bedford Team

1
2
...
7

Dealership Inventory (162 Vehicles)

new 2026 Buick Envista car, priced at $29,936
2026 Buick Envista
new
Black exterior
Automatic
Front-wheel Drive
$29,936
View Details
new 2026 Buick Envista car, priced at $28,818
2026 Buick Envista
new
Gray exterior
Automatic
Front-wheel Drive
$28,818
View Details
new 2026 GMC Sierra 1500 car, priced at $73,704
2026 GMC Sierra 1500
new
Black exterior
Automatic
Four-wheel Drive
$73,704
View Details
new 2026 Buick Enclave car, priced at $49,210
2026 Buick Enclave
new
Gray exterior
Front-wheel Drive
$49,210
View Details
new 2026 Buick Enclave car, priced at $49,666
2026 Buick Enclave
new
Gray exterior
All-wheel Drive
$49,666
View Details
new 2027 GMC Terrain car, priced at $38,333
2027 GMC Terrain
new
Black exterior
All-wheel Drive
$38,333
View Details
View All Inventory