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Mark Timen
Mark Timen at Jay Buick GMC

Mark Timen

Operations Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.8
69 Reviews
4.8

69 Reviews

Write a Review

69 Reviews of Mark Timen

July 21, 2026

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Employee Rating

Awesome. Best dealership I’ve ever been to great customer service and well matter employees More

by donniewatson24
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , Lawrence

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Jul 21, 2026

Jay Buick GMC responded

Thank you for your kind words, Donnie! We’re pleased to hear you had such a positive experience at Jay Buick GMC Bedford. Our team is dedicated to providing excellent customer service, and it’s rewarding to know that it made a difference for you. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

July 14, 2026

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Fast an friendly have a lot of details on the work they done an a video to show More

by Collinsshonte40
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

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Jul 15, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast and friendly at Jay Buick GMC Bedford. It’s great to know you appreciated the detailed work and the video we provided. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

July 10, 2026

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I've been dealing with Mark and this dealer for over 25 years. That says it all!! More

by ejr033
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Recommend Dealer
Yes
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Jul 10, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 25 years. It’s great to hear that Mark and the team at Jay Buick GMC Bedford have consistently met your expectations. We look forward to serving you for many more years to come! Jay Buick GMC Bedford Team

July 09, 2026

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Everything went smooth with all the people I delt with at the Jay Buick dealership. More

by gardtj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Jul 10, 2026

Jay Buick GMC responded

Thank you for your review! We're glad to hear that your experience at Jay Buick GMC Bedford went smoothly and that our team made a positive impression. We appreciate your feedback and hope to assist you again in the future! Jay Buick GMC Bedford Team

July 08, 2026

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The service Advisor was ver helpful in explaining my problem She also made sure I could get to My appointment why they made the necessary repairs on my ca More

by Doris Williams
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Workmanship
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Recommend Dealer
Yes
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Jul 08, 2026

Jay Buick GMC responded

Thank you for your wonderful review, Doris! It's great to hear our service advisor was helpful in explaining your problem and ensuring you could get to your appointment while we made the necessary repairs on your car. At Jay Buick GMC Bedford, we strive to provide excellent service and support to all our customers. We look forward to seeing you again for any future needs! Jay Buick GMC Bedford Team

June 18, 2026

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Working with Mark T. was very good, even with GM Allocation problems. I would recommend him. More

by d.heffernan
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Recommend Dealer
Yes
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Jun 19, 2026

Jay Buick GMC responded

Thank you for your feedback! We’re glad to hear that you had a positive experience working with Mark at Jay Buick GMC Bedford, despite the GM allocation challenges. Your recommendation means a lot to us. Our team appreciates your support and looks forward to the chance to deliver an improved experience next time! Jay Buick GMC Bedford Team

June 17, 2026

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Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family. More

by menck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

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Jun 17, 2026

Jay Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Jay Buick GMC Bedford. It's great to hear that you found our scheduling options easy and that our staff made you feel welcomed. Your recommendation to friends and family means a lot to us. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 14, 2026

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Employee Rating

Everyone was very nice and helpful while scheduling and performing my vehicle maintenance. I will definitely return for future service and purchases. More

by codynich88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , David Richmond - 5 stars

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Jun 14, 2026

Jay Buick GMC responded

Thank you for your kind words, Cody! We’re thrilled to hear that you had a positive experience with us at Jay Buick GMC Bedford. It’s great to know that our team made your vehicle maintenance process smooth and helpful. We look forward to seeing you again for your future service and purchases! Jay Buick GMC Bedford Team

June 13, 2026

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Employee Rating

The team was professional and kind. they made my service experience easy and affordable as usual More

by Buickowner216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom , Dave Richmond

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Jun 13, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Jay Buick GMC Bedford provided you with a professional and kind service experience. Making your visit easy and affordable is always our goal. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 08, 2026

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The service was very good and the repair was done in a timely manner. Thank More

by eluke.bajanenterprisesllc
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2026

Jay Buick GMC responded

Thank you for your review, Eluke! We’re glad to hear that you had a positive experience with our service and that the repair was completed promptly. Your feedback is greatly appreciated. We hope to see you again at Jay Buick GMC Bedford! Jay Buick GMC Bedford Team

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