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Mark Timen
Mark Timen at Jay Buick GMC

Mark Timen

Operations Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.8
77 Reviews
4.8

77 Reviews

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77 Reviews of Mark Timen

September 10, 2026

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I like hospitality and the clientele that seem to be good people.that know how to make money. More

by willie_shannon4440
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Yes
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September 10, 2026

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Good people. Keep up the good work. Please keep up the good work for the community More

by annettebrown6219
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

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September 09, 2026

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The center is clean, with comfortable seating. The service person checks in with you during the service process. More

by blossomhomeprovider
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Yes
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September 02, 2026

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I appreciate the time the staff and their work thank you for all you do More

by HORTONB5873113
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , Bryant and the service department

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August 28, 2026

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Helpful friendly informative quick to action very clean and organized respectful patient followed up complete More

by timries658
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , Jacob Igleheart

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Aug 28, 2026

Jay Buick GMC responded

Thank you for your wonderful review, Tim! We're thrilled to hear that you found Jay Buick GMC to be helpful, friendly, and organized. Our team strives to provide exceptional service, and your feedback reinforces our commitment to that goal. Looking forward to assisting you again in the future! Jay Buick GMC Bedford Team

August 15, 2026

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Excellent customer service from start to finish! Jay Buick made the entire process quick, easy, and stress-free. More

by tifdawson
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , Jacob Newby

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Aug 15, 2026

Jay Buick GMC responded

Thank you for your wonderful review, Tif! We’re thrilled to hear that you had an excellent experience with us at Jay Buick GMC Bedford. Our team strives to make every step of the process as quick and easy as possible. We look forward to assisting you again in the future! Jay Buick GMC Bedford Team

August 13, 2026

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Very professional, great atmosphere. It was a joy to buy a new car. Will use Jay for all future automotive needs. More

by debbie.marinelli
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom

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Aug 14, 2026

Jay Buick GMC responded

Thank you for your review, Debbie! We're happy to hear you had a joyful experience purchasing your new car at Jay Buick GMC Bedford. It’s our goal to provide a professional and welcoming atmosphere for all our customers. We look forward to assisting you with all your future automotive needs. Jay Buick GMC Bedford Team

July 30, 2026

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excellent and courteous service desk and technicians. I plan to continue having my vehicle serviced by Jay Buick GMC in the future as well. More

by JGAMBATESE
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Jul 30, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with our service desk and technicians at Jay Buick GMC Bedford. Your trust in us for your vehicle's service means a lot, and we look forward to continuing to assist you in the future. Please don’t hesitate to reach out if you need anything! Jay Buick GMC Bedford Team

July 21, 2026

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Awesome. Best dealership I’ve ever been to great customer service and well matter employees More

by donniewatson24
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , Lawrence

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Jul 21, 2026

Jay Buick GMC responded

Thank you for your kind words, Donnie! We’re pleased to hear you had such a positive experience at Jay Buick GMC Bedford. Our team is dedicated to providing excellent customer service, and it’s rewarding to know that it made a difference for you. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

July 14, 2026

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Employee Rating

Fast an friendly have a lot of details on the work they done an a video to show More

by Collinsshonte40
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

Print
Jul 15, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast and friendly at Jay Buick GMC Bedford. It’s great to know you appreciated the detailed work and the video we provided. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

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