Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kevin Walter
Kevin Walter at Jay Buick GMC

Kevin Walter

Marketing Director

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.8
44 Reviews
4.8

44 Reviews

Write a Review

44 Reviews of Kevin Walter

July 21, 2026

Dealership Rating
Employee Rating

Awesome. Best dealership I’ve ever been to great customer service and well matter employees More

by donniewatson24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , Lawrence

Report | Print
Jul 21, 2026

Jay Buick GMC responded

Thank you for your kind words, Donnie! We’re pleased to hear you had such a positive experience at Jay Buick GMC Bedford. Our team is dedicated to providing excellent customer service, and it’s rewarding to know that it made a difference for you. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

July 18, 2026

Dealership Rating
Employee Rating

The service man and manager were pleasant. Unfortunately, the problem I have with my key releasing from the ignition could not be repaired with a quarntee I would not have the same problem. More

by dlefferts
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

Report | Print
Jul 18, 2026

Jay Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with Jay Buick GMC Bedford. We're glad to hear that our service staff was pleasant, but we understand your frustration regarding the ignition key issue with your 2017 Buick Cascada. We value your concerns and want to help. Please feel free to reach out to us directly, and we can explore possible solutions for your situation. Thank you again for your input. Jay Buick GMC Bedford Team

July 18, 2026

Dealership Rating
Employee Rating

They were prompt and very professional. It was a very straightforward process. I will definitely be coming back! More

by gwenmshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

Report | Print
Jul 18, 2026

Jay Buick GMC responded

Thank you for your kind words, Gwen! We’re thrilled to hear that you found the process at Jay Buick GMC Bedford to be prompt and straightforward. We look forward to welcoming you back for your next visit! Jay Buick GMC Bedford Team

July 14, 2026

Dealership Rating
Employee Rating

Fast an friendly have a lot of details on the work they done an a video to show More

by Collinsshonte40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

Report | Print
Jul 15, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast and friendly at Jay Buick GMC Bedford. It’s great to know you appreciated the detailed work and the video we provided. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 29, 2026

Dealership Rating
Employee Rating

Very quick! Very easy! The people were so friendly and helpful. I will definitely be recommending this place to all my friends! More

by Jaxon Chesnick
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

Report | Print
Jun 30, 2026

Jay Buick GMC responded

Thank you for the wonderful review, Jaxon! We are thrilled to hear that you found your experience at Jay Buick GMC Bedford to be quick and easy, and that our team made a positive impression on you. We appreciate your willingness to recommend us to your friends and look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 17, 2026

Dealership Rating
Employee Rating

Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family. More

by menck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

Report | Print
Jun 17, 2026

Jay Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Jay Buick GMC Bedford. It's great to hear that you found our scheduling options easy and that our staff made you feel welcomed. Your recommendation to friends and family means a lot to us. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 16, 2026

Dealership Rating
Employee Rating

I was totally satisfied with my service on 6/12/26. Michael Croom was very helpful More

by TUFF1_29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

Report | Print
Jun 17, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you were totally satisfied with your service on 6/12/26 at Jay Buick GMC Bedford. It’s great to know that Michael was able to assist you effectively. We appreciate your feedback and look forward to seeing you again! Jay Buick GMC Bedford Team

June 14, 2026

Dealership Rating
Employee Rating

Everyone was very nice and helpful while scheduling and performing my vehicle maintenance. I will definitely return for future service and purchases. More

by codynich88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , David Richmond - 5 stars

Report | Print
Jun 14, 2026

Jay Buick GMC responded

Thank you for your kind words, Cody! We’re thrilled to hear that you had a positive experience with us at Jay Buick GMC Bedford. It’s great to know that our team made your vehicle maintenance process smooth and helpful. We look forward to seeing you again for your future service and purchases! Jay Buick GMC Bedford Team

May 05, 2026

Dealership Rating
Employee Rating

Excellent service. Great access, timely and professional. Video provided important information for planned service in convenient text-based format. More

by Bears6152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

Report | Print
May 06, 2026

Jay Buick GMC responded

Thank you for the fantastic review! We’re thrilled to hear that you had an excellent experience with us at Jay Buick GMC Bedford. It's great to know that our service and video communication met your needs. We appreciate your feedback and look forward to assisting you again in the future! Jay Buick GMC Bedford Team

April 13, 2026

Dealership Rating
Employee Rating

A very professional staff. I had a wonderful experience and would refer others to the dealership. More

by pattybounds
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

Report | Print
Apr 14, 2026

Jay Buick GMC responded

Thank you for your feedback, Patty! We appreciate your kind words about our professional staff and are delighted to hear that you had a wonderful experience at Jay Buick GMC Bedford. Your willingness to refer others means a lot to us. We look forward to welcoming you back in the future! Jay Buick GMC Bedford Team

1
2
...
5

Dealership Inventory (146 Vehicles)

new 2026 Buick Envista car, priced at $29,189
2026 Buick Envista
new
Gray exterior
Automatic
Front-wheel Drive
$29,189
View Details
new 2026 GMC Sierra 2500 car, priced at $100,147
2026 GMC Sierra 2500
new
Black exterior
Automatic
Four-wheel Drive
$100,147
View Details
new 2026 GMC Yukon car, priced at $117,777
2026 GMC Yukon
new
Black exterior
Automatic
Four-wheel Drive
$117,777
View Details
used 2023 Kia Sportage car, priced at $19,008
2023 Kia Sportage
used
Black exterior
Automatic
All-wheel Drive
$19,008
View Details
new 2026 Buick Envista car, priced at $28,352
2026 Buick Envista
new
White exterior
Automatic
Front-wheel Drive
$28,352
View Details
new 2026 GMC Acadia car, priced at $54,572
2026 GMC Acadia
new
White exterior
Automatic
All-wheel Drive
$54,572
View Details
View All Inventory