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Kevin Walter
Kevin Walter at Jay Buick GMC

Kevin Walter

Marketing Director

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.7
40 Reviews
4.7

40 Reviews

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40 Reviews of Kevin Walter

June 29, 2026

Dealership Rating
Employee Rating

Very quick! Very easy! The people were so friendly and helpful. I will definitely be recommending this place to all my friends! More

by Jaxon Chesnick
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Jun 30, 2026

Jay Buick GMC responded

Thank you for the wonderful review, Jaxon! We are thrilled to hear that you found your experience at Jay Buick GMC Bedford to be quick and easy, and that our team made a positive impression on you. We appreciate your willingness to recommend us to your friends and look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 17, 2026

Dealership Rating
Employee Rating

Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family. More

by menck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

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Jun 17, 2026

Jay Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Jay Buick GMC Bedford. It's great to hear that you found our scheduling options easy and that our staff made you feel welcomed. Your recommendation to friends and family means a lot to us. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 16, 2026

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Employee Rating

I was totally satisfied with my service on 6/12/26. Michael Croom was very helpful More

by TUFF1_29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Jun 17, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you were totally satisfied with your service on 6/12/26 at Jay Buick GMC Bedford. It’s great to know that Michael was able to assist you effectively. We appreciate your feedback and look forward to seeing you again! Jay Buick GMC Bedford Team

June 14, 2026

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Employee Rating

Everyone was very nice and helpful while scheduling and performing my vehicle maintenance. I will definitely return for future service and purchases. More

by codynich88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , David Richmond - 5 stars

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Jun 14, 2026

Jay Buick GMC responded

Thank you for your kind words, Cody! We’re thrilled to hear that you had a positive experience with us at Jay Buick GMC Bedford. It’s great to know that our team made your vehicle maintenance process smooth and helpful. We look forward to seeing you again for your future service and purchases! Jay Buick GMC Bedford Team

May 05, 2026

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Employee Rating

Excellent service. Great access, timely and professional. Video provided important information for planned service in convenient text-based format. More

by Bears6152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

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May 06, 2026

Jay Buick GMC responded

Thank you for the fantastic review! We’re thrilled to hear that you had an excellent experience with us at Jay Buick GMC Bedford. It's great to know that our service and video communication met your needs. We appreciate your feedback and look forward to assisting you again in the future! Jay Buick GMC Bedford Team

April 13, 2026

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Employee Rating

A very professional staff. I had a wonderful experience and would refer others to the dealership. More

by pattybounds
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Apr 14, 2026

Jay Buick GMC responded

Thank you for your feedback, Patty! We appreciate your kind words about our professional staff and are delighted to hear that you had a wonderful experience at Jay Buick GMC Bedford. Your willingness to refer others means a lot to us. We look forward to welcoming you back in the future! Jay Buick GMC Bedford Team

March 14, 2026

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Employee Rating

Everyone was very friendly and helpful. I would recommend this dealership to my friends and family. More

by RJAV8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , Jacob Newby

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Mar 15, 2026

Jay Buick GMC responded

Thank you for your kind words! We truly appreciate your recommendation of Jay Buick GMC Bedford to your friends and family. It’s wonderful to hear that you found our team friendly and helpful. We look forward to serving you again in the future! Jay Buick GMC Bedford Team

March 13, 2026

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Employee Rating

Got complimentary oil change done. Quick service friendly service no complaints. Would probably schedule a maintenance appointment with again when necessary. More

by MIKEG216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 10, 2026

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Employee Rating

Mike was amazing. He made sure that I got into the vehicle I love. He made sure I understood the entire process and made sure I was doing great after purchase. More

by RENEEDANIELLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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March 08, 2026

Dealership Rating
Employee Rating

Two hours for an oil change is ridiculous. Can't solve my car problems. Very expensive More

by Raywillis4808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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